Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

395 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 9 days ago

Reviews


KA
Kevin A.
Mission, TX
Honda Civic Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Kevin said the business took a little too much time for the inspection.
This review was collected via phone interview by Customer Research Inc.

CP
Caroline P.
Mcallen, TX
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Caroline said she had to go back to the business. She went in to have her inspection sticker done and she decided she needed windshield wipers, too. She forgot to pay for them and had to return for that reason. The employees were really good. . She stated she has never been in a vehicle repair place that has been so clean.
This review was collected via phone interview by Customer Research Inc.

AO
Abraham O.
Pharr, TX
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Abraham said the customer service was outstanding, and the staff kept him notified about the service.
This review was collected via phone interview by Customer Research Inc.

TS
Tatia S.
Pharr, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Excellent follow through and customer service
My old 07 Camry has been giving me a problem with the front end that has been hard to diagnose. It was wobbling and giving lots of vibration. Brakes and rotors were previously done, that fixed some of the problem, and then new rims were provided, and it turns out that the new rims were bent and then they in turn made the tires get out of round. So new rims were provided again, and the tires were replaced by a different service company and the problem is 100% resolved! It has been a nightmare, but Modi and Kevin have been absolutely wonderful and very forthright about the whole process. I am supremely impressed.

MM
Miguel M.
Mcallen, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Miguel said the staff did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Mario S.
Brownsville, TX
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Mario said the staff were great and very helpful.
This review was collected via phone interview by Customer Research Inc.

CS
Celestina S.
Edinburg, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Celestina said the staff were nice, the service was fast, it was convenient, and they had coffee.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mcallen, TX
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Consistently good experience
My car had the state inspection at this place a couple of times. always efficient and courteous. I did bring the car for an air conditioning issue. The service was great and the tech advisor (Kevin) kept me informed of the progress.

AP
ALICIA C. P.
Edinburg, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
profesionalism and services is awesome
As always, either I have to drive to you or I call because my car is broke, you always do your best to fix the problem, you drive to the place I am with my broke car and then either take my car or give a raid or use your shuttle service , that's a plus on service. Also your services and groceries related with the price are the best. You are like my family, to care about me and my car. Thank you so much, God bless you, your families, your employees and your business, definitely you are doing excellent job.

CR
Crystal R.
Mission, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Crystal said the experience at the business was great. The staff were friendly and made sure her vehicle inspection was done quickly.
This review was collected via phone interview by Customer Research Inc.

KP
Kathleen P.
Mission, TX
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Kathleen said they always take good care of her. They keep her informed, they have excellent integrity and they always get permission before working on her vehicle.
This review was collected via phone interview by Customer Research Inc.

DG
Dimas G.
San Juan, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Dimas said they did a good job. However, sometimes it takes awhile for them to get to his vehicle.
This review was collected via phone interview by Customer Research Inc.

AA
Alfonso A.
Edinburg, TX
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Alfonso said the people at the counter were very friendly and went out of their way to help him. He had a doctor's appointment and they provided transportation while his vehicle was being worked on. He had a good experience and the people are friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

RP
Rita P.
Donna, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Rita said she received the best customer service from this business.
This review was collected via phone interview by Customer Research Inc.

CS
Carlos S.
Mcallen, TX
Ford Explorer Sport Trac
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/16/2018 Category: Service
Carlos said he was pretty satisfied with the service, but when he was getting a diagnostic check he was told it would be complementary. After he wasn't sure if he would get the repairs done right then, so the employees charged him $116 for the diagnostic even though that wasn't agreed upon initially. Overall the employees are very professional and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

RT
Rey T.
Edinburg, TX
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2018 Category: Service
Rey said the business is pretty good.
This review was collected via phone interview by Customer Research Inc.

JG
Jose G.
Mcallen, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Jose said the service was good.
This review was collected via phone interview by Customer Research Inc.

JS
Josie S.
Mcallen, TX
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Josie said the business is super and they take care of her.
This review was collected via phone interview by Customer Research Inc.

CR
Charles R.
Pasadena, MD
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Charles said the business did good work as there are no more leaks. The employees were informative and he is satisfied with the work .
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Edinburg, TX
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2018
Oil chang
I just wanted to say in my opinion you guys did a great job on my Mercedes time doing my maintance was great I bring my next car too. Thanks John