Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1367 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.4444456/5Overall Rating 4.4444456/5Overall Rating 4.4444456/5Overall Rating 4.4444456/5rating 4.4444456
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
96% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


KR
Karen R.
Lake Katrine, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Convenient
The extended warranty has been very valuable.
Jeffrey D. from Prestige Hyundai responded on 03/16/2019

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

GC
Gregory C.
Ellenville, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Friendly Excellent Service
Advisor Jeff Decker is a pleasure to work with, service was excellent and fast
Jeffrey D. from Prestige Hyundai responded on 03/16/2019

Thank you for the favorable review. We work hard to be the best dealer around. The team here at Prestige is glad that your experience with us went well. We look forward to being able to serve you on your next scheduled visit.    

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

MK
Martin K.
Kingston, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Excellent service
Always a pleasure
Jeffrey D. from Prestige Hyundai responded on 03/15/2019

Thank you for your response. I always enjoy when you come in for service. thank you for your business and look forward to seeing you in the future.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

MR
Melissa R.
Palenville, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Very good experience
Friendly staff very welcoming. Said an hour for the service and it was just under an hour. Waiting area clean and pleasant.
Jeffrey D. from Prestige Hyundai responded on 03/14/2019

It is wonderful to hear that we were able to provide you with an excellent experience. We strive to provide that qaulity of service to all of our customers. We look forward to working with you again in the future.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

AR
Anthony R.
West Shokan, NY
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Great service
The staff is very friendly and always helpful never pushy.
Jeffrey D. from Prestige Hyundai responded on 03/14/2019

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

Verified Customer
Rhinebeck, NY
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
People very nice. Property clean and welcoming
I typically use a mechanic closer due to convenience.
Jeffrey D. from Prestige Hyundai responded on 03/14/2019

We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We hope to see you at your next service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

VW
Vincent W.
New Paltz, NY
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Convenience and knowledge of the service manager
Excellent experience consistently
Jeffrey D. from Prestige Hyundai responded on 03/12/2019

Thank you for your positive response. We work very hard to provide the best experience as possible. We look forward to seeing you at your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

Verified Customer
Hurley, NY
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Review
Great service people and helpful and not always selling something
Jeffrey D. from Prestige Hyundai responded on 03/12/2019

We strive to be the best dealer around providing the best and honest service. We appreciate your business, and look forward to helping you in the future.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

Verified Customer
Highland, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Excellent service
Never disappointed with the service and staff at Prestige.
Jeffrey D. from Prestige Hyundai responded on 03/12/2019

Thank you for your response. We work very hard to provide you the best experience as possible. We look forward to seeing you at your next appointment. 

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

WM
William M.
Hyde Park, NY
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Great service
They went above and beyond with my service. They did the oil change and then brought up issues that potentially could’ve been problems. They gave me status updates so I didn’t feel like it was taking forever.
Jeffrey D. from Prestige Hyundai responded on 03/07/2019

We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

MH
Martha H.
Rhinebeck, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Friendly service
Great waiting room and fast service
Jeffrey D. from Prestige Hyundai responded on 03/06/2019

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

KS
Karen S.
Rhinebeck, NY
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Friendly and Fast Service
They took me right in. The waiting room was comfortable and the other customers friendly. Coffee, tea and cold drinks were available and, as promised, the software update was completed without any charge. Thank you, thank you.
Jeffrey D. from Prestige Hyundai responded on 03/05/2019

Thank you for taking the time to respond! The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

RO
Rita O.
Kingston, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Oil Change/ Inspection
Per usual, Met by Mollie with a smile,took my info...walked around the car to inspect it...made me aware of how long it would take..I waited in the waiting area till my Kona was completed.Pleasant service department personnel informative and helpful.Waiting area well lit and very clean.
My service appointment was shorter than stated ....and what also pleased me was a $20 coupon Hyundai sent me to use on this visit...As a retiree...every bit helps! So in closing as I said in the begining...As per usual...Satisfaction !
Jeffrey D. from Prestige Hyundai responded on 03/01/2019

than you for your response, We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

DW
Deborah W.
Oneonta, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Great experiences
We bought our new 2019 Santa Fe from Cassandra in the Kingston Hyundai dealership. It was a pleasure doing business with her. Her expertise and knowledge was fantastic
Jeffrey D. from Prestige Hyundai responded on 03/01/2019

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

DL
Douglas L.
Saugerties, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Pleasant experience
Laid back environment, no pressure for a sale..Our sales rep Nicole was great!
Jeffrey D. from Prestige Hyundai responded on 02/27/2019

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

Verified Customer
Connelly, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Jeff is a great asset to your team!
The service experience at your dealership is always a great one. Your staff is friendly and accommodating. Jeff is great!
Jeffrey D. from Prestige Hyundai responded on 02/27/2019

Thank you for your response. Its always a pleasure to help you with all of your needs. Thank you for making us your dealer and we look forward to seeing you at your next visit. Enjoy your Hyundai !

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

WN
William N.
Red Hook, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019 Category: Service
Did what was needed and gave me a discount
Great
Jeffrey D. from Prestige Hyundai responded on 02/26/2019

We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

TP
Tammy P.
Amenia, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019 Category: Service
Fast and efficient service.
I was kept aware of what the mechanic found and how to proceed. Quick service.
Jeffrey D. from Prestige Hyundai responded on 02/26/2019

. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

Verified Customer
Highland, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/24/2019 Category: Service
Service
.
Jeffrey D. from Prestige Hyundai responded on 02/26/2019

I thank you for your response. We strive to have a professional and courteous staff to ensure positive and efficient visits. If you have not already called our service department to discuss what we can do to improve our service I would suggest calling and speaking directly with our Service Advisor Jeff at ext. 265 or Eric our Service Director at ext. 212. Thank you.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

CS
Catherine S.
Poughkeepsie, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
So quick!
My appointment was for a recall on my Tucson. There was no wait to get checked in and within 15 minutes, my car was done!
Jeffrey D. from Prestige Hyundai responded on 02/23/2019

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com