Reviews
GD
Gary D.
Columbia, MO
Chevrolet Silverado SS
Verified Customer
Gary said the employees were personable. They provided outstanding service. They were thorough. They provided excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
Jon H.
Columbia, MO
Dodge Pickup
Verified Customer
Jon said every time they have done good and accurate work. They know what exactly what it's going to be and how much it will be. Then they let him know beforehand. They are easier to deal with in that way.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 04/15/2019
Thanks Jon! It is our practice to let you know what we find before we do the work.
LB
Linda B.
Missouri
Jeep Grand Cherokee
Verified Customer
Linda said the service was good and the business is honest. She appreciates their work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 04/08/2019
Thank You Linda! We apreciate your business!
JG
JULIA G.
Honda Odyssey
Verified Customer
wonderful customer service
Privitt Auto Service is always willing to explain the repair and why it is necessary. Recently, they went the extra mile with repairing my car. This service is really appreciated.
Recommended
Doug Privitt & C. from Privitt Auto Service responded on 03/25/2019
Thank You Julia! We always strive to help you understand what is going on with your vehicle.
SF
SUSAN F.
Ford Explorer
Verified Customer
Great service
Wonderfully fast and great service
Recommended
Doug Privitt & C. from Privitt Auto Service responded on 03/18/2019
Thank You Susan!
MW
Mitchel W.
Columbia, MO
Ford F-150
Verified Customer
Mitchel said the business did accurate work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/18/2019
Thank You Mitchel!
LJ
Lathoria J.
Missouri
Hyundai Santa Fe
Verified Customer
Lathoria said they did an awesome job. She said they had friendly staff and good prices.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/18/2019
Thank You Lathoria! We strive to keep our prices reasonable.
CP
Clark P.
Missouri
Chevrolet Camaro
Verified Customer
Clark said this is only the second day since he's gotten his vehicle back but as far as he can tell everything is fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/18/2019
Thank You Clark! We hope your vehicle continues to run well!
KK
KATHY K.
Columbia, MO
Hyundai Santa Fe
Verified Customer
Good Advice
I needed to have my oil changed, received a notice in my email. Mr Privitt have me some advice about my tires regarding replacement. I’m thankful there’s something who still goes the second mile. I’m glad I’m his customer.
Recommended
Doug Privitt & C. from Privitt Auto Service responded on 03/11/2019
Thank You Kathy! Thank You for being our customer!
JM
JANET M.
Columbia, MO
Chevrolet Impala
Verified Customer
A Great Place for Cars
I have taken my car to Privitt Auto Serviced for more than 30 years. The service and repairs that they have done has always been good. I have always been able to depend on them for service.
Recommended
Doug Privitt & C. from Privitt Auto Service responded on 03/11/2019
Thank you Janet! We apreciate your loyalty!
CM
Carrie M.
Columbia, MO
Subaru Outback
Verified Customer
Carrie said the staff were efficient. They called to her to make sure she had the info she needed.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/18/2019
Thank You Carrie! We always try to keep you informed!
JM
John M.
Columbia, MO
Honda Odyssey
Verified Customer
Spoke with John's wife. She said the service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/04/2019
Thank You! We apreciate your business!
NL
Nathan L.
Missouri
Honda Civic
Verified Customer
Nathan said the employees were informative, did what he asked them to do, and the price was reasonable.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/04/2019
Thank You Nathan! We always try to keep you informed!
SE
Sharon E.
Missouri
Ford Focus
Verified Customer
Sharon said the business is the best. They are smart, patient and tolerant and she appreciates them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 02/18/2019
Thank You Sharon! Thank You for your business!
CB
Cara B.
Missouri
Buick LeSabre
Verified Customer
Cara said the business completed everything as expected, the service felt thorough, and the staff member that helped her was very clear in their notes.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 02/18/2019
Thank You Cara! We strive to be up front and informative with what we find.
MS
Mikel S.
Missouri
Toyota Avalon
Verified Customer
Mikel said he's always received good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 02/18/2019
Thank You Mikel! We apreciate your business!
AP
Alex P.
Rocheport, MO
Mitsubishi Mirage
Verified Customer
Alex said every he goes they are nice and professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 01/21/2019
Thank You Alex! We apreciate your business!
DS
Deonna S.
Columbia, MO
Audi A4
Verified Customer
Deonna said the service was very fast and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 01/21/2019
Thank You Deonna! We strive to get your vehicle back to you as quickly as posible.
CW
Carl W.
Columbia, MO
Subaru Forester
Verified Customer
Carl said that it was a series of unfortunate circumstances and Doug tried his best to solve them but ultimately his problem was not solved on his service visit. He stated that it came down to a manufacturers defect and that it was not the fault of the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 01/21/2019
Carl
That situation is very unfortunate. I am sorry you are having those problems!
SF
SUSAN F.
Ford Explorer
Verified Customer
Great, fast service
Always amazed when they get it done Sam-day!
Recommended
Doug Privitt & C. from Privitt Auto Service responded on 01/07/2019
Thank You Susan! We strive to get your vehicle done as quickly as posible!