Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

269 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


CS
Clark S.
Grand Rapids, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Honesty and quick service.
Honesty is hard to come by, I have never felt like I was being sold additional services that were not necessary.

JD
John D.
Byron Center, MI
Pontiac Montana SV6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018
Mike tells me what needs to be done.
Mike tells me what needs to be done and he will check other issues for me that I'm concerned with.

RZ
Randy Z.
Wyoming, MI
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Great Shop and Customer Service
This shop is the best shop ever. The customer service is the best ever. There truthful about the service that is needed. I recommend this shop to all people. 👍

TM
Taylor M.
Grand Rapids, MI
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Taylor said this business had good service.
This review was collected via phone interview by Customer Research Inc.

TB
Tyler B.
Byron Center, MI
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Tyler said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Hudsonville, MI
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2018
Great customer service!
Always professional and courteous. Wouldn't go anywhere else!! Thank you!!

RR
Roger R.
Byron Center, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
Personal touch.
Your always welcome here. Service is great, great products and a staff that treats you as a customer. You always feel welcome when you walk in. Everybody is glad to see you and they always are ready to explain what should be done and what the cost will be. Mike and his staff are always ready to serve your need.

TH
Tom H.
Dorr, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Tom said they worked with him, they are trustworthy, and they are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

DY
Don Y.
Byron Center, MI
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Don said the business had always been great. He stated it is nice to have someone in his corner to help him out, and it is a great experience.
This review was collected via phone interview by Customer Research Inc.

MR
Melinda R.
Grand Rapids, MI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Honest and knowledge
Mike would never push for unnecessary repairs just to make more money off someone--he has too much character for that.

JK
Jean K.
Byron Center, MI
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
2008 Volkswagen Jetta
I have taken my car to Pro Auto Service for several years. They always do a great job and our affair and their prices.

JD
John D.
Byron Center, MI
Pontiac Montana SV6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018
Mike does what you want to have done.
I brought the van in to service the ABS system. Mike found a broken wire and fixed it. Had it back in 4 hours.

JS
Jim S.
Byron Center, MI
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Jim said he has used the business for 15 years and has had no problem. They have always treated him fairly.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Michigan
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Tim said this business got him in quickly, when he needed it.
This review was collected via phone interview by Customer Research Inc.

DR
Deb R.
Michigan
Buick LaCrosse
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/22/2017 Category: Service
Deb said the service was ok, but she did not like the wait of a day and a half for her vehicle.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Caledonia, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Spoke with Patricia. She said the service was good.
This review was collected via phone interview by Customer Research Inc.

LD
Lucille D.
Grand Rapids, MI
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Lucille said the staff had good mannerisms and they explained what was happening with her vehicle.
This review was collected via phone interview by Customer Research Inc.

RM
Robin M.
Byron Center, MI
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Robin said the employees were honest.
This review was collected via phone interview by Customer Research Inc.

MG
Mickie G.
Michigan
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
Mickie said the staff does a good job.
This review was collected via phone interview by Customer Research Inc.

CR
Cathy R.
Grand Rapids, MI
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Cathy said the staff were very helpful. They know her vehicle and always give good recommendations.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 269 in total