Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

281 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


DY
Don Y.
Byron Center, MI
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Don said the business had always been great. He stated it is nice to have someone in his corner to help him out, and it is a great experience.
This review was collected via phone interview by Customer Research Inc.

MR
Melinda R.
Grand Rapids, MI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Honest and knowledge
Mike would never push for unnecessary repairs just to make more money off someone--he has too much character for that.

JK
Jean K.
Byron Center, MI
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
2008 Volkswagen Jetta
I have taken my car to Pro Auto Service for several years. They always do a great job and our affair and their prices.

JD
John D.
Byron Center, MI
Pontiac Montana SV6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018
Mike does what you want to have done.
I brought the van in to service the ABS system. Mike found a broken wire and fixed it. Had it back in 4 hours.

JS
Jim S.
Byron Center, MI
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Jim said he has used the business for 15 years and has had no problem. They have always treated him fairly.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Michigan
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Tim said this business got him in quickly, when he needed it.
This review was collected via phone interview by Customer Research Inc.

DR
Deb R.
Michigan
Buick LaCrosse
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/22/2017 Category: Service
Deb said the service was ok, but she did not like the wait of a day and a half for her vehicle.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Caledonia, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Spoke with Patricia. She said the service was good.
This review was collected via phone interview by Customer Research Inc.

LD
Lucille D.
Grand Rapids, MI
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Lucille said the staff had good mannerisms and they explained what was happening with her vehicle.
This review was collected via phone interview by Customer Research Inc.

RM
Robin M.
Byron Center, MI
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Robin said the employees were honest.
This review was collected via phone interview by Customer Research Inc.

MG
Mickie G.
Michigan
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
Mickie said the staff does a good job.
This review was collected via phone interview by Customer Research Inc.

CR
Cathy R.
Grand Rapids, MI
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Cathy said the staff were very helpful. They know her vehicle and always give good recommendations.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Byron Center, MI
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017
:)
Pro Auto always gets the job done. Fair prices and friendly service too:). Found and fixed the problem with my car in just a few hours and I was back on the road.
Wouldn’t take my cars anywhere else for service. We can depend on Pro Auto and recommend them to anyone needing their car serviced.

PP
Pat P.
Byron Center, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017
Oil change and tire rotation
Another good experience at Pro Auto. Needed oil change and tire rotation, had appointment
For 9:00 am, waiting for me when I arrived. I had to stay with vehicle and was ready to go in less than 1 hour. I highly recommend that You take auto needs to Pro Auto.. Once again great visit.

RD
Raymond D.
Grand Rapids, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017
Very satisfied
All aspects of a very complicated repair were clearly explained. The repairs were expertly performed and no corners were cut. I feel grateful to have this business in our area. Their expertise and concern for the customer's needs are "over the top".

AF
Allan F.
Byron Center, MI
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
Service
Great service as usual.

JD
John D.
Byron Center, MI
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017
Good to go
New Altenator and battery. Should be good for the winter.

MD
Melissa D.
Byron Center, MI
Nissan JUKE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Melissa said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Hudsonville, MI
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
Great customer service!
Always a great experience!! So knowledgeable!! Thanks!

BH
Bob H.
Caledonia, MI
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
Good Quick service
17 years I've been using Pro Auto for my cars.

Displaying Review 41 - 60 of 281 in total