Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

269 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


BH
Bob H.
Grand Rapids, MI
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08/25/2017
great service
I have been using Pro Auto for over 10 years, and their service is as great today as it ever has been!

MP
Mike P.
Grandville, MI
Volkswagen Jetta Sedan
Verified
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08/25/2017 Category: Service
Mike said this business was very good and very consistent. They were very honest and straightforward. They told him what was needed and they prioritized everything that should be done.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Byron Center, MI
MINI Cooper Hardtop
Verified
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08/24/2017
Outstanding service like always
Service on my Mini was done on time and perfectly, I have never had a bad experience at Pro Auto,

TB
Tyler B.
Byron Center, MI
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017 Category: Service
Tyler said they're fantastic, there's no worries and they're the best.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Byron Center, MI
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017 Category: Service
Jim said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CR
Cathy R.
Grand Rapids, MI
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Cathy said they are always friendly, and helpful.
This review was collected via phone interview by Customer Research Inc.

JV
Janet V.
Wyoming, MI
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017
Friendly and fair
Mike is very dedicated and does a great job. He works hard to keep pricing affordable.

LS
Les S.
Grand Rapids, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Spoke with Vernice. She said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Kentwood, MI
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2017
Honest
Mike has serviced our vehicles for over 20 years

PP
Pat P.
Byron Center, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017
Honest with the customer
Hey, it's a Happy Place. Great repair work at a reasonable price. What's not to like.

CV
Carol V.
Byron Center, MI
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Carol said she had a problem that needed to be taken care of. The staff was willing to work her in and do the service as quickly as possible and she appreciates that. They did a great job and they did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MA
Marsha A.
Kentwood, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2017
Conveinent and honest
Always great service.

JL
Jeanie L.
Wyoming, MI
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07/12/2017
Reputable and trustworthy
I know my car is getting thebest of care and I dont have any need to worry about unnecessary repairs or untrustworthy repair people. Mike and his crew are friendly knowledgeable and Trustworthy! They always keeps communication open. I wouldn't dream of ever going anywhere else!

AF
Allan F.
Byron Center, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017
Check engine light
Problem fixed as usual. Best repair shop in area.

JL
Jeanie L.
Wyoming, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017
Reputable and trustworthy
I would never think of going anyplace else, which is the highest review I can give, service and trust and great people

RZ
Randy Z.
Wyoming, MI
Ford Pickup
Verified
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06/29/2017
Awesome Mechanic
This place is just amazing in all aspects of everything.

SJ
Steve J.
Byron Center, MI
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Spoke with Phyllis. She said they did the repair really well. The technicians are very helpful. A couple of their neighbors use this business as well.
This review was collected via phone interview by Customer Research Inc.

MR
Melinda R.
Grand Rapids, MI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017
Oil change/AC repair
Mike and his team are honest and knowledgeable and the prices are reasonable

BH
Bob H.
Byron Center, MI
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017
GOOD HONEST SERVICE AS ALWAYS
MIKE ALWAYS DOES WHAT IS NEEDED AND NO MORE. VERY TRUSTWORTHY

ZK
Zack K.
Jenison, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017
Excellent as usual
Mike takes care of all the cars in our family, they always do a great job and take care of it quickly and the MAIN thing is they don't over sell you with all these things you need to fix with your car, they take care of what is necessary and nothing more.

Displaying Review 61 - 80 of 269 in total