Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

281 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


SS
Scott S.
Kentwood, MI
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2017
Honest
First class operation, my whole family goes there.

CY
Cathy Y.
Byron Center, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2017
Great service!
When I arrived, I was told that they were running a half hour behind. My oil change was done and I left about the time I expected to so the extra few minutes was fine! Mike always provides great, friendly service!

PR
Phyllis R.
Caledonia, MI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2017
Superb service
Mike does an excellent job caring for my vehicle. Appointment was made easily and service was completed quickly.

BR
Brian R.
Byron Center, MI
Cadillac Brougham
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Spoke with Judy. She said the owners are honest and they do amazing work. The staff is polite, professional, and the time frame is always accurate.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Michigan
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Tim said the facility is close and convenient.
This review was collected via phone interview by Customer Research Inc.

LT
Lee T.
Dorr, MI
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017
Great service, trustworthy, and friendly
We always receive great service with Pro Auto

JS
Jim S.
Byron Center, MI
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Jim said he has been doing business with this facility for the past 15 years and he has never had a problem.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Byron Center, MI
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017
They do what you want them to do.
Mike Holland runs a good shop. We've been going here several years and are very happy with their work. If we need to return, they are always willing to rectify any problem we still have.

KM
Kim M.
Byron Center, MI
Pontiac G5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017
Oil change
Great service

LD
Lucille D.
Grand Rapids, MI
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Lucille said they were very good to her.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Caledonia, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Spoke with Pat. She said Mike at this business is always forthcoming and willing to go outside the box to help.
This review was collected via phone interview by Customer Research Inc.

CS
Carl S.
Byron Center, MI
Chevrolet Lumina APV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Carl said he received excellent service from this business. The staff did a good job in a timely manner and he was real happy with Mike.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Grand Rapids, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017
great service
I have been using Pro Auto for over 10 years, and their service is as great today as it ever has been!

MP
Mike P.
Grandville, MI
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Mike said this business was very good and very consistent. They were very honest and straightforward. They told him what was needed and they prioritized everything that should be done.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Byron Center, MI
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2017
Outstanding service like always
Service on my Mini was done on time and perfectly, I have never had a bad experience at Pro Auto,

TB
Tyler B.
Byron Center, MI
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017 Category: Service
Tyler said they're fantastic, there's no worries and they're the best.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Byron Center, MI
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017 Category: Service
Jim said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CR
Cathy R.
Grand Rapids, MI
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Cathy said they are always friendly, and helpful.
This review was collected via phone interview by Customer Research Inc.

JV
Janet V.
Wyoming, MI
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017
Friendly and fair
Mike is very dedicated and does a great job. He works hard to keep pricing affordable.

LS
Les S.
Grand Rapids, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Spoke with Vernice. She said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 281 in total