Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

288 Reviews

100% Would Recommend
Latest Review 24 days ago

Reviews


PP
Pat P.
Byron Center, MI
Honda Odyssey
Verified Customer
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12/01/2017
Oil change and tire rotation
Another good experience at Pro Auto. Needed oil change and tire rotation, had appointment
For 9:00 am, waiting for me when I arrived. I had to stay with vehicle and was ready to go in less than 1 hour. I highly recommend that You take auto needs to Pro Auto.. Once again great visit.

RD
Raymond D.
Grand Rapids, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017
Very satisfied
All aspects of a very complicated repair were clearly explained. The repairs were expertly performed and no corners were cut. I feel grateful to have this business in our area. Their expertise and concern for the customer's needs are "over the top".

AF
Allan F.
Byron Center, MI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
Service
Great service as usual.

JD
John D.
Byron Center, MI
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017
Good to go
New Altenator and battery. Should be good for the winter.

MD
Melissa D.
Byron Center, MI
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Melissa said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Hudsonville, MI
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
Great customer service!
Always a great experience!! So knowledgeable!! Thanks!

BH
Bob H.
Caledonia, MI
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
Good Quick service
17 years I've been using Pro Auto for my cars.

SS
Scott S.
Kentwood, MI
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2017
Honest
First class operation, my whole family goes there.

CY
Cathy Y.
Byron Center, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2017
Great service!
When I arrived, I was told that they were running a half hour behind. My oil change was done and I left about the time I expected to so the extra few minutes was fine! Mike always provides great, friendly service!

PR
Phyllis R.
Caledonia, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2017
Superb service
Mike does an excellent job caring for my vehicle. Appointment was made easily and service was completed quickly.

BR
Brian R.
Byron Center, MI
Cadillac Brougham
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Spoke with Judy. She said the owners are honest and they do amazing work. The staff is polite, professional, and the time frame is always accurate.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Michigan
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Tim said the facility is close and convenient.
This review was collected via phone interview by Customer Research Inc.

LT
Lee T.
Dorr, MI
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017
Great service, trustworthy, and friendly
We always receive great service with Pro Auto

JS
Jim S.
Byron Center, MI
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Jim said he has been doing business with this facility for the past 15 years and he has never had a problem.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Byron Center, MI
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017
They do what you want them to do.
Mike Holland runs a good shop. We've been going here several years and are very happy with their work. If we need to return, they are always willing to rectify any problem we still have.

KM
Kim M.
Byron Center, MI
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017
Oil change
Great service

LD
Lucille D.
Grand Rapids, MI
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Lucille said they were very good to her.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Caledonia, MI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Spoke with Pat. She said Mike at this business is always forthcoming and willing to go outside the box to help.
This review was collected via phone interview by Customer Research Inc.

CS
Carl S.
Byron Center, MI
Chevrolet Lumina APV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Carl said he received excellent service from this business. The staff did a good job in a timely manner and he was real happy with Mike.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Grand Rapids, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017
great service
I have been using Pro Auto for over 10 years, and their service is as great today as it ever has been!

Displaying Review 61 - 80 of 288 in total