Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

145 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


SH
Scott H.
Monmouth, IL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Great Work very thorough
Good guys

MG
Matt G.
Monmouth, IL
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Great Service
Victor is always very accommodating and does excellent work. You always receive an inspection report and estimate if additional work is needed.
Victor F. from Pro Automotive Solutions Inc responded on 04/25/2018

Matt, thank you for the great review. We really appreciate your business and look forward to seeing you again.


BD
Brandon D.
Wonder Lake, IL
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Brandon said that the place was pretty helpful, showed him what the vehicle needed and he really appreciated all of the texts that he received.
This review was collected via phone interview by Customer Research Inc.
Victor F. from Pro Automotive Solutions Inc responded on 04/13/2018

Brandon, thank you for your feedback, is highly appreciated and let us know if we can help you again.


RC
Richard C.
Stronghurst, IL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Richard said he got great service at this business. He was impressed with the work that was provided to his vehicle.
This review was collected via phone interview by Customer Research Inc.
Victor F. from Pro Automotive Solutions Inc responded on 03/29/2018

Richard, thank you very much for the feedback. 


RW
Ron W.
Illinois
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Ron said he's been doing business with them for a while and he's always been very happy. They'll do whatever it takes to get the job done.
This review was collected via phone interview by Customer Research Inc.

LR
Luis R.
Monmouth, IL
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Luis said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Little York, IL
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
Excellent Service
Excellent service Very Thorough Inspections with great mechanic knowledge

SH
Scott H.
Monmouth, IL
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
Excellent work!
A job well done

JA
Jaime A.
Kewanee, IL
Chevrolet S10 Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
Jaime said the service was good.
This review was collected via phone interview by Customer Research Inc.

CO
Cathy O.
Monmouth, IL
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018
Awesome Service and Great Guy to work with
I have used Pro Auto for over 4 years and I am never disappointed. He provide excellent service.

TG
Tom G.
Illinois
Buick Lucerne
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2018 Category: Service
Tom said he was very satisfied. The facility got him in fast and he appreciates their service.
This review was collected via phone interview by Customer Research Inc.

CF
Connie F.
Monmouth, IL
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Connie said the staff is always good to her, always courteous, and takes care of all her needs.
This review was collected via phone interview by Customer Research Inc.

TR
Travis R.
Monmouth, IL
Dodge Grand Caravan
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2018 Category: Service
Travis said he had to wait about 45 minutes, and that is longer than he would like.
This review was collected via phone interview by Customer Research Inc.

FO
Fernando O.
Illinois
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Fernando said he is always happy with the way the staff treats him.
This review was collected via phone interview by Customer Research Inc.

CK
Corey K.
Monmouth, IL
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Corey said everything was great
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Monmouth, IL
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
David said Victor is honest, knowledgeable, provides fantastic service, and does great work.
This review was collected via phone interview by Customer Research Inc.

AV
Amrit V.
Illinois
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Amrit said they were good.
This review was collected via phone interview by Customer Research Inc.

AG
Armando G.
Monmouth, IL
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018
great customer service
car service / repair you can count on.

AA
Audelio A.
Monmouth, IL
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Audelio said this business provided good customer service, and was on time.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Monmouth, IL
Toyota RAV4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2017 Category: Service
Jeff said the business' service was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 145 in total