Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

427 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


JH
Jaime H.
Cedar Springs, MI
Pontiac Grand Am
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018 Category: Service
Jaime said the length of time it took the staff to service her vehicle was a bit too long.
This review was collected via phone interview by Customer Research Inc.

JL
Jerry L.
Cedar Springs, MI
Mitsubishi Outlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Jerry said the staff was friendly and took a look at his vehicle. The mechanic was very skilled. He will be going to use them, since it is nearby and the people are competent.
This review was collected via phone interview by Customer Research Inc.

RL
Roger L.
Torrington, WY
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Roger said the staff were the first ones available early in the morning when his vehicle broke down on the highway. They got him in within five minutes of getting to the business, and he was back on the road a half hour later. They provided excellent service and were very professional.
This review was collected via phone interview by Customer Research Inc.

NS
Nolan S.
Rockford, MI
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Spoke with Henry. He said the business was easy to work with.
This review was collected via phone interview by Customer Research Inc.

CB
Chista B.
Cedar Springs, MI
Mercury Mariner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Chista said she got good service.
This review was collected via phone interview by Customer Research Inc.

OH
Olivia H.
Cedar Springs, MI
Dodge Stratus Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
Olivia said the staff couldn't find the parts for her vehicle, so she's still waiting, but she's had a good experience with them. Kelly is awesome.
This review was collected via phone interview by Customer Research Inc.

KB
Keith B.
Cedar Springs, MI
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Keith said the business did the job fast and the service was good.
This review was collected via phone interview by Customer Research Inc.

EC
Ed C.
Cedar Springs, MI
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Ed said the employees took care of his vehicle. They provided good work.
This review was collected via phone interview by Customer Research Inc.

BD
Brian D.
Cedar Springs, MI
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Brian said the staff was very good. His vehicle was done on time and it was serviced properly.
This review was collected via phone interview by Customer Research Inc.

CG
Connor G.
Grand Rapids, MI
Jeep Commander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Connor said the staff at this business helped him out very quickly.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Sand Lake, MI
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2017 Category: Service
Paul said the staff was great. It was his first time he has gone to this business. It was a speedy service, all in one day.
This review was collected via phone interview by Customer Research Inc.

DS
Darci S.
Pierson, MI
Ford Contour
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Darci said the employees always take care of her.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Howard City, MI
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Michael said this business was very helpful and he had no problems. The staff got him in and out really fast.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Sparta, MI
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Dan said they got the work done correctly.
This review was collected via phone interview by Customer Research Inc.

RS
Randy S.
Cedar Springs, MI
Pontiac Grand Am
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/14/2017 Category: Service
Randy said he has had to take his daughter's vehicle back to the business for service 3 times this week, and that is not usual for this business.
This review was collected via phone interview by Customer Research Inc.

JC
Judy C.
Cedar Springs, MI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Judy said the business is great. She was very happy with the business.
This review was collected via phone interview by Customer Research Inc.

MS
Marnie S.
Cedar Springs, MI
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017
Emergency repair
My Daughter was driving the Malibu & it stopped working on a dark country road. I had it towed into ProAutoworks, & they started working on it the very next day, not only did the fuel pump needed to be replaced, there were other things wrong with the car. They repaired everything that needed to be done in a very nice timely manner. Keeping my family SAFE on the road once again!! Great job!!

CV
Charlie V.
Rockford, MI
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Charlie said he was very happy with the work performed.
This review was collected via phone interview by Customer Research Inc.

DE
Deb E.
Sand Lake, MI
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Deb said she's happy with their service, they are very easy to deal with and they do a good job.
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
Cedar Springs, MI
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Fred said the staff doesn't do extra work, and they don't try to push him to get service done.
This review was collected via phone interview by Customer Research Inc.