Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

327 Reviews

100% Would Recommend
Latest Review about 6 hours ago

Reviews


AA
Amanda A.
Owings Mills, MD
Nissan Armada
Verified Customer
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01/17/2019
Customer Service
Customer Service amazing and Doug knew exactly what was wrong with my car just by me explaining the weird sounds. The price quoted is the price I paid.

CH
Christine H.
Ellicott City, MD
Lexus GS 300
Verified Customer
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01/11/2019
This place is great!
They’re honest, do great work, and have competitive prices.

RS
Ronald S.
Woodstock, MD
Lexus RX 350
Verified Customer
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01/10/2019
Very professional
Everyone in the shop are polite and courteous. I have recommended their work to many customers.

MS
Michael S.
Reisterstown, MD
Hyundai Elantra
Verified Customer
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01/09/2019
Honest and genuine service
Been coming here for 15 years, these guys are very knowledgeable, honest and always treat you with respect.

DL
Diane L.
Reisterstown, MD
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01/09/2019
Repeat customer
They take their time and do it right the first time and even worked with me to see what could possibly be covered under my vehicles warranty before they did the work. They look out for the customer!

KA
Karen A.
Silver Spring, MD
BMW 3 Series
Verified Customer
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01/09/2019
Hidden Gem!
I cannot believe how outstanding this place is. I live in Silver Spring (Montgomery County) and had my vehicle towed on the recommendation of a friend.

My car was completed so FAST (to me) as I’d brought my work and planned on being there until close. Repairs were completed 4.5 hours ahead of schedule. Be mindful that I did call and make an appointment 😉

I didn’t have the unnecessary repairs like the other shops were trying to charge me for. I was even given a recommendation for a partnering business in case there was work that they weren’t able to do.

Prices were way more than fair. Despite the business being ridiculously busy, Jeff was very pleasant and made me feel at ease.

I would call this business first before you call anyone else. Sooooooo very happy with them!

DL
Diane L.
Reisterstown, MD
Toyota Highlander
Verified Customer
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01/07/2019
Wouldn’t go anywhere else now
Saved me time and money. Quality work and great customer service. ProCare lives up to their reputation/reviews. So glad I was referred. Word of mouth is the best!

EM
Edna M.
Reisterstown, MD
Honda Civic Coupe
Verified Customer
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01/04/2019
The excellent service. The personnel. The reasonable prices.
The excellent service. The personnel. The reasonable prices. The caring.

DM
Darrick M.
Towson, MD
Lexus LS 460
Verified Customer
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12/28/2018
2007 LS 460
Great service and knowledgeable technicians.

DS
Diane S.
Bethesda, MD
Lexus RX 350
Verified Customer
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12/21/2018
Thorough, friendly and very reasonably priced
This place is great. They did a very general thorough job of inspecting a used car that I was planning to purchase. they were able to identify some issues for the salesman to address. And the result is, we are very happy with our used car purchase. Thanks to this great auto mechanic shop. Dog is very friendly usually the one at the front desk. They were busy on the day that we Arrived. They have a lot of great reviews on yelp also.

LL
Lois L.
Owings Mills, MD
Ford Focus
Verified Customer
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12/19/2018
Outstanding
I took my car there on the wrong day. Doug was kind enough to work on it. It was my first time there and they surpassed my expectations.

Verified Customer
Lutherville Timonium, MD
Acura MDX
Verified Customer
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12/18/2018
Very professional service.
Did a great job, have been coming here for years.

LG
Larry G.
Reisterstown, MD
GMC Yukon XL
Verified Customer
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12/18/2018 Category: Service
Larry said he took his vehicle there on an emergency and they wrapped it up in a couple of days.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Owings Mills, MD
Honda Accord Sdn
Verified Customer
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12/16/2018
Great service as always
Great service as usual.

JW
Jodie W.
Reisterstown, MD
Honda CR-V
Verified Customer
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12/15/2018
Being honest and friendly
Strive to give you good service in a timely manner .

RA
Rezene A.
Reisterstown, MD
Nissan Murano
Verified Customer
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12/14/2018 Category: Service
Rezene said that they are a little bit expensive but they are good.
This review was collected via phone interview by Customer Research Inc.

SS
Sheila S.
Pikesville, MD
Lexus ES 300 Luxury Sport Sdn
Verified Customer
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12/13/2018
Honestly
I have been coming here for a long time and the hallmark of their service is based on being honest with customers.

IV
Ira V.
Reisterstown, MD
Nissan Altima
Verified Customer
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12/13/2018
Honest, Timely, Competent and fairly priced auto repair
I’ve been taking my vehicles to ProCare for several years and have never been disappointed. With prior car repair experience & knowledge, I know when I’m being treated fairly and the information is honest. These guys are great. This is the only place I trust to service my autos!

Verified Customer
Owings Mills, MD
Nissan Murano
Verified Customer
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12/13/2018
The staff is very professional
The staff is very professional they make recommendations on work that is neetat the time of service more importantly they tell I what service will be needed by the next or following appointment
They only do the service that is needed very honest

MC
Miles C.
Owings Mills, MD
Nissan Altima
Verified Customer
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12/12/2018
Good service,nice group of people
Very nice fellows,they mean what they say,say what they mean. Straight shooters. Honest!