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Pro Care Auto

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,582 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Pro Care Auto Repair is your local auto shop serving the REISTERSTOWN, MD area. Give us a call for your automotive needs. Pro Care Auto Repair is your local auto shop serving the REISTERSTOWN, MD area. Give us a call for your automotive needs.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(410) 526-4480

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
84 Main St Reisterstown, MD 21136-1210

Affiliations

ASE - Master Certification
NAPA
Pro Care Auto's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,582 Reviews)

SH
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Sherri H.
Reisterstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Flexibility
Mr Jeff and his team are awesome and adaptable to every situation, urgent or not. The team works around everyone's schedule and understand the importance of getting the work done asap or in phases so that the client is NOT without a vehicle for longer than needed. Our entire family supports Pro Auto Care. We highly recommend PAC yo everyone who wants the BEST for longevity for their vehicle and safety of their family in their vehicles!
Jeff C., Owner from Pro Care Auto responded on 07/19/2025 11:58 AM

We appreciate your wonderful feedback about the team! It's great to hear that they’ve been able to jump through hoops and juggle schedules like pros. We know how crucial it is to keep families on the move and vehicles running smoothly. Your recommendation means a lot to us, and we're delighted to have the support of your entire family. Here’s to many more miles of safe driving together!

PRO CARE AUTO
84 MAIN STREET
REISTERSTOWN MD 21136
410-526-4480


SH
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Shawn H.
Reisterstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Services
As always, the service is excellent!
The staff is attentive and reaches out to you.
I will recommend Pro Care to everyone for service and long term care of your trucks, and cars.
Thanks again to the ProCare team.
Jeff C., Owner from Pro Care Auto responded on 07/18/2025 09:26 AM

It sounds like our team is hitting all the right notes! We appreciate your recommendation and are delighted to know that our service has been top-notch for you.  Thanks for choosing us for your automotive needs!

PRO CARE AUTO
84 MAIN STREET
REISTERSTOWN MD 21136
410-526-4480


TT
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Tammy T.
Owings Mills, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Trusted Advisors; Great Service
There’s no place better. Trustworthy, customer focused, and competent. You will be a customer for life. I sure am!
Jeff C., Owner from Pro Care Auto responded on 07/18/2025 08:45 AM

We deeply appreciate your trust in us and are overjoyed to read your feedback. It's always our goal to keep our customers happy and satisfied. With a name like Pro Care Auto, we certainly aim to earn that trust every time you walk through our doors! Your lifelong commitment is music to our ears, and we look forward to keeping your vehicle in tip-top shape ! 

PRO CARE AUTO
84 MAIN STREET
REISTERSTOWN MD 21136
410-526-4480


GL
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Gary L.
Reisterstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
EZ
Professional. Bobby Wise remembers who you are - always upbeat! Great local spot to have your car looked at!
Jeff C., Owner from Pro Care Auto responded on 07/18/2025 05:34 AM

We really appreciate the shout-out! It’s great to hear that Bobby has made a memorable impression – his upbeat demeanor is certainly one of our secret ingredients for success. We're glad you found us to be a dependable local stop for your car needs. Here’s to keeping your wheels in top shape and your spirits high!


CH
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Charles H.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
This time was a doozy
I’ve been going to Pro Care Auto for many years. I never worry if they are going to do a good job, take care of what i need, fix it properly or charge too much. This time my car blew something, heated up and wouldn’t run. They had the car 5 days. Well, true to form they did a great job changed me much less than expected given the time and they never suggest things are are unnecessary.
Jeff C., Owner from Pro Care Auto responded on 07/17/2025 02:15 PM

It's wonderful to hear that you've found a trustworthy auto service in Pro Care Auto over the years. We pride ourselves on being the car doctors who never suggest needless procedures—just like a good old-fashioned mechanic, minus the greasy overalls. We're glad your vehicle is running smoothly again and that our team could give you a pleasant surprise with the bill. Here's to many more worry-free rides ahead!


WB
William Jr. B.
Owings Mills, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great service fair pricing I will be a customer forever
Great business, appreciate great service
Jeff C., Owner from Pro Care Auto responded on 07/17/2025 02:14 PM

We’re glad to hear you had an awesome experience with us! Great service is our secret sauce, and it’s nice to know it hit the spot for you.  We look forward to keeping your ride in tip-top shape.

PRO CARE AUTO
84 MAIN STREET
REISTERSTOWN MD 21136
410-526-4480


JF
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Joel F.
Owings Mills, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Our car was taken care of efficiently and in good time!
Your employees are always pleasant and very helpful! I find the waiting room clean and tidy! Our car runs very well for an older vehicle! We are always very happy with the service ! I would recommend your business to family and friends! Thanks again for such good service!
Jeff C., Owner from Pro Care Auto responded on 07/14/2025 05:54 AM

We appreciate your feedback and are glad to hear that you find our team pleasant and helpful. A clean waiting room and a well-running older vehicle might just mean we've found the secret recipe to automotive happiness! Your recommendation to family and friends means a lot to us, and we'll keep striving to provide the excellent service you've come to expect. Don't hesitate to drop by if your car needs another round of love!

PRO CARE AUTO
84 MAIN STREET
REISTERSTOWN MD 21136
410-526-4480


CB
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Clifton B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Great service
I’ve been taking my vehicle here for quite some time now and I always get good service. Needed a quick oil change and was in and out in no time I always recommend them to others
Jeff C., Owner from Pro Care Auto responded on 07/14/2025 05:53 AM

It's fantastic to hear that you've been a loyal customer and enjoy our speedy service! Your recomendations mean the world to us, and we're glad to keep your vehicle in tip-top shape. Here's to many more smooth rides ahead!

PRO CARE AUTO
84 MAIN STREET
REISTERSTOWN MD 21136
410-526-4480


RJ
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Ronnie J.
Randallstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great, reliable service
I took my vehicle in for maintenance, and a bad rear wheel barring, and as usual, I left Procare with a perfectly running vehicle, and a very reasonable price. I’ve been dealing with Jeff and the guys for over 20 years, I don’t feel comfortable taking my vehicles anywhere else. My entire family trusts Procare for our automotive needs. Keep up the good work guys.
Jeff C., Owner from Pro Care Auto responded on 07/14/2025 06:12 AM

It’s always great to hear from someone who knows the ropes! After 20 years, we like to think of our customers as part of the family too. We're delighted you left with your vehicle running like a dream and feeling good about the price—because who doesn’t love a pleasant surprise at checkout? We promise to keep those gears running smoothly and maintain that trust your family has in us. We appreciate you being such a loyal part of the Pro Care community!

PRO CARE AUTO
84 MAIN STREET
REISTERSTOWN MD 21136
410-526-4480


Verified Customer
Reisterstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
oil change
They were quick for the oil change and we discussed future needs for front brakes (which I need) and I got an estimate. Very Professional
Jeff C., Owner from Pro Care Auto responded on 07/11/2025 10:20 AM

We're glad to hear that your oil change was quick and efficient! . If those front brakes end up needing a workout, we’re here to help! Your car’s well-being is our top priority, and professionalism is just part of our routine. Happy driving!

PRO CARE AUTO
84 MAIN STREET
REISTERSTOWN MD 21136
410-526-4480


Verified Customer
Reisterstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Excellent
Had a nail in a tire and stopped by to see if car could be looked at. Despite a full schedule Jeff made the time to help out and fix the tire!!!!!
Thank you!
Jeff C., Owner from Pro Care Auto responded on 07/10/2025 06:49 AM

We're glad to hear that Jeff was able to help you out with that pesky nail in your tire, even with a full schedule! It sounds like he’s got a knack for squeezing in a bit of magic amid the chaos.  Your support means a lot to us, and we’re here whenever you need a helping hand.

PRO CARE AUTO

84 MAIN STREET
REISTERSTOWN MD 21136
410-526-4480


RM
Ralph M.
Reisterstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Excellent service
As usual, Procare was very accommodating. Always my number one choice.
Jeff C., Owner from Pro Care Auto responded on 07/09/2025 05:00 PM

We appreciate your loyalty and are glad to hear that you find us accommodating! It's always our goal to be your number one choice, and we’ll keep doing our best to earn that title. If you ever need anything, just give us a shout. We’re here to help!


AF
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ANDREA F.
Reisterstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
10
trusted
my cars best friend.Thanks Jeff and Pro Care
Jeff C., Owner from Pro Care Auto responded on 07/08/2025 04:49 PM

We're glad to hear that your car has found such a great buddy in us! It sounds like Jeff has been a fantastic companion for your vehicle. If your car ever needs a little extra TLC, you know where to find us. Here’s to many more miles together!

PRO CARE AUTO
84 MAIN STREET
REISTERSTOWN MD 21136
410-526-4480


Verified Customer
Reisterstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
great services honest prices
as good as always thanks Pro Care
Jeff C., Owner from Pro Care Auto responded on 07/08/2025 04:51 PM

We're glad to hear that you had another positive experience! Our team always aims to provide top-notch service, and it's great to know we hit the mark once again. Your support means a lot to us, and we're here for all your auto care needs whenever they arise. Keep those wheels turning smoothly!

PRO CARE AUTO
84 MAIN STREET
REISTERSTOWN MD 21136
410-526-4480


LS
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Lois S.
Owings Mills, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Excellent Service
It is beyond words to express my satisfaction with Pro Care Auto Service. They got me in within days of call, clearly identified that my brakes needed replace and rotors cut down. Provided me with a loaner car, so the service could be completed today.

I will never use anyone else moving forward. They provide top notch care and customer service, at non-elevated pricing.

I highly recommend Pro Care Auto!!!
Jeff C., Owner from Pro Care Auto responded on 07/08/2025 04:53 PM

We appreciate your generous feedback! It’s fantastic to hear that you had such a positive experience with our team. We always strive to get you back on the road quickly and safely, and it sounds like we hit the mark this time. Plus, a loaner car can make a world of difference – it’s like having an extra set of wheels while we work our magic! We're glad to know you feel our services are top-notch and wallet-friendly. Your recommendation means a lot to us, and we look forward to keeping your ride in great shape for years to come.


Displaying Review 1 - 15 of 2582 in total
Service Coupons and Posts

We're thrilled to hear you feel at home with us! Honesty and great work are our middle names—okay, maybe just great work. 😉 Thanks for trusting Pro Care Auto with your car! 🚗💨 #ProCareAuto #HonestService
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We’re thrilled to keep you out of the "DealersShips"! 🚗⛴️ Your support means the world to us. Remember, we’re always here to keep your ride smooth and your wallet happy! 😄 #ProCareAuto #CarCare
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Thank you for your kind words! 🚗✨ Honesty and efficiency are our fuels, and we're thrilled to have you as part of the Pro Care Auto family. We promise to keep your ride smooth and your wallet happy! 😄 #CustomerLoyalty #HonestRepairs
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Thank you for the kind words! 😊 We’re thrilled to be your go-to for auto needs. Honesty and competence are our fuel! Looking forward to many more smooth rides together. 🚗💨 #ProCareAuto #CustomerAppreciation
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Thanks for the kind words! 🚗✨ We're thrilled you loved our friendly reminders—because who doesn't love a nudge towards a well-maintained ride? 😄 Here’s to many more smooth journeys ahead! #ProCareAuto #AutoRepairMagic
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🚗✨ Wow, thanks a million for your continued trust! Spending thousands with us and still smiling? Now that's a win-win! We’re here to keep rising to the occasion for you—always. Cheers to more smooth rides ahead! 🛠️ #ProCareAuto #CustomerAppreciation
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We can't thank you enough for your trust and loyalty! 🚗💨 It’s our mission to keep your ride running smoothly, no matter where you call home. Here’s to many more years of keeping you on the road! 🛠️ #ProCareAuto #CustomerAppreciation
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Thank you for highlighting our honest and talented team! We're thrilled Bobby could help you feel understood. We promise to keep raising the bar—hopefully, not too high for you to jump! 😂🚗 #ProCareAuto #CustomerFirst
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Thank you for the love! We're thrilled you found our service efficient and friendly. We always aim to keep your wheels rolling smoothly while cracking a smile! 😄🚗 #ProCareAuto #CustomerAppreciation
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Thank you for your glowing review! 😊 We're all about keeping those hard-earned dollars in your pocket while keeping your ride in tip-top shape. Who knew auto repair could be a wallet-friendly adventure? 🚗💰 #ProCareAuto #SmartRepairs
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Thanks for the review! We know car repairs can feel like a luxury these days! 😅 We're glad your car is running great and you felt appreciated—because you are! 🚗💨 Here's to many more miles ahead! #ProCareAuto #ThankYou
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Thanks for the love! ❤️ We're thrilled to be your go-to for 20 years! 🚗💨 Jeff will be smiling from ear to ear! Here’s to many more trouble-free miles together! #ProCareAuto #CarCareHeroes
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Thank you for your kind words! We're thrilled to hear you had a great experience with our team! 🚗✨ Competence is our middle name (well, sort of)! Come back anytime for more top-notch service! #ProCareAuto #CustomerAppreciation
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We're thrilled to hear you enjoyed our customer service! 🚗✨ At Pro Care Auto, we're always here to keep your ride in top shape. Thanks for trusting us; we promise we won't let your wheels down! 👍 #ProCareAuto #CustomerAppreciation
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Thanks for the kind words! We're thrilled to keep your Lexus running smoother than a well-tuned engine. 🏎️🔧 Your recommendation means the world to us! See you on your next pit stop! 🚗💨 #ProCareAuto #CustomerLove
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Thank you for the fantastic review! 🚗✨ We're thrilled to hear you enjoyed a timely experience with our team. We promise to keep the wheels turning smoothly! 🛠️ Keep driving with confidence! #ProCarePride #CustomerSatisfaction
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Thanks for the fantastic review! We're thrilled we could get you in quickly for those brakes and oil change. 🚗💨 Remember, your Lexus deserves the best—just like you! See you next time for more friendly service! 🌟 #ProCareAuto #LexusLove
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We're thrilled to hear that scheduling was a breeze and your car got the treatment it deserved in record time! 🚗💨 Our team loves making auto care easy and affordable. Thanks for the fantastic feedback! #AutoCare #ProCareAuto
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Thank you for the kind words! We're blushing more than a freshly waxed car! 🚗✨ Our team loves keeping your ride in tip-top shape. Come back anytime to shine! #ProCareAuto #AutoJewel
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Thanks for the glowing review! 🌟 We're thrilled to hear Bobby had you back on the road in no time—especially with that sputtering drama! 🚗💨 Your trust means the world to us. Here’s to more smooth rides ahead! #ProCareAuto #CustomerLove
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Big shoutout for the awesome review! 🚗💨 Quick service and reasonable prices? That's how we roll at Pro Care Auto! We appreciate your recommendation and promise to keep revving up the quality! Thanks a ton! 🙌 #ProCarePride #AutoMagic
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Thank you for the kind words! We're thrilled you find our prices reasonable and our service honest. At Pro Care Auto, we're all about keeping your car happy (and your wallet too)! 🚗💰 #HonestService #ProCareAuto
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Thank you for the trust! 🛠️ At Pro Care Auto, we aim to keep you on the road and smiling. Your kind words fuel our passion for excellent service! 🚗💨 #ProCareAuto #CustomerLove
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?✨ We're thrilled to hear your car was "wait"-ing with style and got the royal treatment in record time! Thanks for trusting Pro Care Auto to keep your ride in top shape! ?️ We're always here to keep your wheels turning! #ProCareAuto #TimingIsEverything
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We're thrilled to hear about your great experience with us! ?✨ Timely work and excellent service? That's our groove! Thanks for the referrals; we promise to keep your truck in tip-top shape! See you next time! #ProCareAuto #CustomerCare ??
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Thank you for the awesome shoutout! ?? Our team loves keeping your rides happy and healthy. Friendly and knowledgeable? That's our middle name! ? Come back anytime for more top-notch service! #ProCareAuto #CustomerAppreciation
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Thank you for the awesome review! ?✨ We pride ourselves on speedy service and happy cars. It's like magic, but with tools! We're glad your ride is back on the road. Come visit us anytime! #ProCareAuto #HappyCars
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Thank you for trusting us with your alignment! ?✨ We're fast, friendly, and always ready to get you back on the road! We'll have your car driving straight and true in no time. See you again soon! #ProCareAuto #FastService
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We appreciate your kind words! ?? At Pro Care Auto, we strive to be the best pit stop for your car needs. Thanks for trusting us—we promise to keep your wheels spinning smoothly! #ProCareAuto #BestInTown
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Thanks for trusting Pro Care Auto with your strut issue! ?? We're glad we could keep you safe on the road. Remember, good work at a fair price is what we live by! Here’s to smooth rides ahead! ?️ #ProCareAuto #SafeDriving
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We love hearing that our honest approach has put your mind at ease! ?? At Pro Care Auto, we’re all about quality and fair prices—no unnecessary repair drama here! Thanks for trusting us with your ride! #ProCareAuto #HonestService
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Thanks for the glowing review! ? We're thrilled to be your go-to for all things auto! ?? Knowledgeable, efficient, and reasonably priced—just like we planned! ? Keep those wheels turning! #ProCareAuto #CustomerLove
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?? We're thrilled to hear you found us fast and efficient! At Pro Care Auto, we believe in getting you back on the road quicker than a squirrel on espresso! Thanks for the awesome feedback! ?️☕️ #ProCareAuto #FastService
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We love a happy customer (and their car)! ?✨ Thanks for trusting us to give your son's ride the TLC it needed. We're always here to help with a smile and great service! #ProCareAuto #HappyCustomers
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We're blushing! ? Thank you for the kind words—"always excellent" is what we aim for! We're thrilled to keep your ride running smoothly. ?? Come back anytime, we're always here to help! #ProCareAuto #TogetherOnTheRoad
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We're thrilled to hear you had a fantastic experience with our team! ? We're all about great service and even better value—just like a fine wine, it gets better with age! ? Thank you for the awesome feedback! #ProCareAuto #HappyCustomers
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We’re thrilled to hear you’re always pleased with our service! ?✨ Our team loves making sure your ride stays in top shape. Thanks for trusting us with your car care! Keep cruising! ?? #ProCareAuto #HappyCustomers
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?? Thank you for the fantastic review! We're glad our expertise and care made your auto experience shine! We promise to keep your ride in top shape, so you can focus on the road ahead. #ProCareAuto #DrivenByExcellence
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Wow, thanks for the love! We're thrilled to keep your ride safe and sound. ?✨ Honesty is our best policy, and we appreciate your trust in us! Keep those wheels rolling, and we’ll always be here when you need us! #ProCareAuto #CustomerLove ❤️
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We're thrilled to hear that you and Joel had a pleasant visit, Pamela! ?✨ At Pro Care Auto, we aim to keep your ride running smoothly so you can go on more adventures together. Thanks for choosing us! ? #CustomerAppreciation #AutoCare
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We're thrilled to hear that you dodged the compressor crisis! ?? Huge thanks to our amazing team—Jeff and Bobby—who always keep those dealer jaws at bay! Your trust means the world to us! ? #ProCareAuto #UndercoverSaviors
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We're thrilled to hear you had an excellent experience with our pro team! ?? Our mechanics are always ready to keep you cruising smoothly. Thanks for trusting us with your ride! #ProCareAuto #MechanicsMagic
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Thanks for the shout-out! ? We're thrilled to have such loyal customers who keep coming back for that "wow" factor. Our team is always here to keep your ride in tip-top shape! ?? #ProCareAuto #CustomerAppreciation
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? We're blushing! Thanks for trusting Pro Care Auto with your family cars for over 25 years. Your loyalty means the world to us! ?️ Here’s to many more years of keeping your rides running smoothly! ?? #ProCareAuto #HappyCustomers
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