Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

257 Reviews

98% Would Recommend
Latest Review 14 days ago

Reviews


SJ
SANDRA J.
Hollywood, AL
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Awesome service...
Service is always professional. Repairs are accurate. They go the extra mile.
Michelle W. from Professional Auto Repair responded on 10/05/2018

Thanks for the kind words Ms. Sandra.  We sure appreciate you.

The Team at Pro Auto

CG
CHERYL G.
Grant, AL
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
FIrst Class first Visit!
From my first phone call, I was impressed with Professional Auto Repair.
THey got me in quickly, diagnosed the problem, provided me with a cost estimate, fixed the problem and had me out the door within 24 hours.
I will certainly not hesitate to take my vehicle back in the future.
I have a high level of confidence in their capability and they EARNED it!

Cheryl G.
Michelle W. from Professional Auto Repair responded on 08/03/2018

Thank you so much for your confidence in us.  We strive for that and your feedback is appreciated!

The Team at Pro Auto

SH
Stacy H.
Section, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Great!
The staff was very friendly. Service was great and fast. And to top it off I got a thank you note in the mail for choosing them to service my car. Very impressed. More businesses should strive to be like them.
Michelle W. from Professional Auto Repair responded on 08/03/2018

Thank you so much for taking time to give us feedback.  So glad we were able to provide you with good service.

The Team at Pro Auto

TF
Tommy F.
Scottsboro, AL
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Tommy said the staff does a good job.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Scottsboro, AL
Isuzu Trooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
John said Brian the owner was fair and very honest.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 04/26/2018

We take that as the highest of compliments Mr. John.  Thanks for your trust in us.  We don't take it for granted.

The Team at Pro Auto

FH
Faye H.
Scottsboro, AL
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Faye said the staff provided quick service and everything was all good.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 04/26/2018

Thanks for trusting us Ms. Faye. 

The Team at Pro Auto

JA
Jim A.
Scottsboro, AL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Jim said it was a good job. They have a good facility.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 04/26/2018

So glad we could do a good job for you Jim.

The Team at Pro Auto

DW
Donald W.
Scottsboro, AL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Donald said the business did everything they said they would do and he had no problems.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 04/12/2018

Great to hear.  Thanks Donald

The Team at Pro Auto

MB
MARK B.
Rainsville, AL
Jeep CJ7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Jeep maintenance
Quality service at reasonable prices completed in the promised amount of time. Final cost was less than the upfront quote. I will continue to recommend this company to everyone around me. They have earned my loyalty over the past 5 years
Michelle W. from Professional Auto Repair responded on 04/05/2018

Wow!  This is the kind of feedback that we strive for.  Thanks so much for taking the time to give it.  You are always a pleasure to work with Mark.  

The Team at Pro Auto

HU
Heather U.
Section, AL
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2018 Category: Service
Heather said she will recommend this facility.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 03/22/2018

Thank you Heather! You are appreciated.

The Team at Pro Auto

LD
Leisa D.
Scottsboro, AL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Spoke with Jennifer. She said the price and the time frame that the headlights were worked on were both great. She said the secretary was sweet, laid back and easy to talk to. She said Brian fixed the headlights and was very nice.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 03/22/2018

Thank you so much.  We certainly enjoyed working with you.  

The Team at Pro Auto

BR
Bill R.
Scottsboro, AL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Bill said the service was excellent. The work was done promptly.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 03/22/2018

"Excellent".  That word means is what we strive for.  Your feedback means a lot to us.  Thanks Bill.

The Team at Pro Auto

GS
Greg S.
Dutton, AL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Spoke with Sheila. She said business provides quality service for the money and they are timely.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 03/22/2018

That is so good to hear.  That is the kind of service we strive to provide.  Thanks so much Sheila.

The Team at Pro Auto

LM
Lucille M.
Scottsboro, AL
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Lucille said the business fixed the problem and the staff is very friendly.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 03/22/2018

You are just as friendly Lucille.  We always enjoy seeing you.

The Team at Pro Auto

CR
Charles R.
Alabama
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Charles said the staff were good about getting the work done promptly.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 03/22/2018

Thanks for the feedback Charles.

The Team at Pro Auto

IM
Iso M.
Stevenson, AL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Iso said the employees did a good job and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 03/15/2018

Thanks for your trust in us Iso and your feedback.  

The Team at Pro Auto

CP
Carl P.
Hollywood, AL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Carl said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 03/08/2018

Glad we could help.  Thanks much Carl.

The Team at Pro Auto

CB
Christopher B.
Scottsboro, AL
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Christopher said this business is courteous and he had no problems with the vehicle, when he left.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 03/08/2018

Thanks for the feedback.  Glad we could do a good job for you.

The Team at Pro Auto

MR
Marion R.
Scottsboro, AL
Dodge Intrepid
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Marion said the employees were good and her vehicle runs well. She said she was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 02/22/2018

Ms. Marion, you are such a pleasure to work for.  Thanks for your confidence in us.

The Team at Pro Auto

AZ
Allan Z.
Scottsboro, AL
Plymouth Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Allan said the business was very friendly and also very knowledgeable. He was charged a very reasonable price as well.
This review was collected via phone interview by Customer Research Inc.
Michelle W. from Professional Auto Repair responded on 02/22/2018

It makes our day to know we did a good job for you Allan.  Thanks for your feedback.

The Team at Pro Auto

Displaying Review 1 - 20 of 257 in total