Serving the West Hartford community and surrounding areas since 1986, we pride ourselves in providing excellent customer service and quality repair work. Serving the West Hartford community and surrounding areas since 1986, we pride ourselves in providing excellent customer service and quality repair work.
Thank you for providing this review regarding your service on 12/03/14. Prospect Foreign Car always wants to work with our customers regarding pricing and estimates given. On this specific date we had given you a quote of $285.00 (before tax) for installing the axle that you provided to us. The additional labor charge of $90.00 (before tax) was for the hour spent checking on why your vehicle failed the emissions test (a diagnostic that you requested PFC to perform). That brought the total invoice to $375.00 before tax, and the total including CT sales tax to $407.13 Prospect Foreign Car apologizes if there was any confusion regarding these charges. We would like to offer you a $20.00 discount on your next visit to PFC. Once again, thank you for your business and for taking the time to review our shop.