Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

291 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago

Reviews


SR
Scott R.
Mansfield, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Scott said the service was great.
This review was collected via phone interview by Customer Research Inc.

JG
Joe G.
Mansfield, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Joe said the staff fixed what he needed, and the vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

BL
Bo L.
Mansfield, OH
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Bo said they did a good job.
This review was collected via phone interview by Customer Research Inc.

LR
Lorinda R.
Mansfield, OH
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2019 Category: Service
Lorinda said it takes them awhile sometimes to do the service.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Marion, OH
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
James said the employees helped him out. They solved his vehicles issue.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Canton, OH
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Steve said the technicians did a good job. He really appreciates the service.
This review was collected via phone interview by Customer Research Inc.

BB
BEN (BUZZ) B.
Mansfield, OH
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Tire Repair
As usual very fast , reliable job done by very nice group of people.

TS
Thomas S.
Shiloh, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Thomas said the business is local and they had good prices. He said so far they have completed everything needed and the work was good.
This review was collected via phone interview by Customer Research Inc.

JV
Joe V.
Mansfield, OH
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Joe said they got him in quickly, did the work, and everything turned out fine.
This review was collected via phone interview by Customer Research Inc.

TY
Tom Y.
Mansfield, OH
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Tom said they were very quick, professional and it was done right.
This review was collected via phone interview by Customer Research Inc.

SW
Satch W.
Mansfield, OH
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Satch said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

BB
BEN (BUZZ) B.
Mansfield, OH
Lexus ES
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Custom Service with a Smile
Doesn't get any better. Honest , excellent work. They have worked on my cars (Lexus) for many years without a single issue...... good people.

HF
Harrison F.
Ohio
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Harrison said they do a wonderful job
This review was collected via phone interview by Customer Research Inc.

SD
Steve D.
Mansfield, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Steve said that the place always treats him great, he's known Erin forever.
This review was collected via phone interview by Customer Research Inc.

JC
JOSH C.
Mansfield, OH
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
Honest
I was having a grinding noise in the back. They checked it out and said I need pads and rotors. They also said I will need front brakes sometime soon. They never pressured me like some other shops do or try to scare me. They gave me the option and said they are available to do the brakes when I can.. I ended up getting front and back and they replaced them in a timely manner..

JA
Josh A.
Mansfield, OH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Josh said the business is quick, great and accommodating.
This review was collected via phone interview by Customer Research Inc.

BH
Brad H.
Galion, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Great job
I was very pleased with my service from Prosser's' Automotive. They were very professional and my car was ready when promised and running like a champ.
ERIC P. from Prosser's Automotive responded on 12/10/2018

Hi Brad, Thank you for the great review. If for any reason you feel you're not treated with 5 star service. PLEASE let me know. Thanks again, Eric

THE TEAM AT PROSSER'S AUTOMOTIVE

TG
Tracy G.
Ontario, OH
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
Tracy said he was quoted one price, but charged another. He is happy with the business normally.
This review was collected via phone interview by Customer Research Inc.
ERIC P. from Prosser's Automotive responded on 12/10/2018

Hi Tracy. The cutting edge for your plow was the same price, plus the bolt kit and tax. Sorry for the misunderstanding. As you know being a long time customer (since December 28th 2010) we always try to give you an accurate price. Thank you very much for the review and all your years of business. Eric

THE TEAM AT PROSSER'S AUTOMOTIVE

BG
Ben G.
Mansfield, OH
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Ben said the service was easy. The work was simple.
This review was collected via phone interview by Customer Research Inc.

JW
JUDY W.
Nova, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Trusted Family Business
Prosser’s is a good, reliable and trustworthy auto repair shop. I’ve been happy with all services they have done on my vehicle. They have a nice lounge area where you can wait comfortably while your car is being serviced. I would recommend them for your vehicle services.

Displaying Review 1 - 20 of 291 in total