Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

282 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago

Reviews


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Tom Y.
Mansfield, OH
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Tom said they were very quick, professional and it was done right.
This review was collected via phone interview by Customer Research Inc.

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Satch W.
Mansfield, OH
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Satch said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

BB
BEN (BUZZ) B.
Mansfield, OH
Lexus ES
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Custom Service with a Smile
Doesn't get any better. Honest , excellent work. They have worked on my cars (Lexus) for many years without a single issue...... good people.

HF
Harrison F.
Ohio
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Harrison said they do a wonderful job
This review was collected via phone interview by Customer Research Inc.

SD
Steve D.
Mansfield, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Steve said that the place always treats him great, he's known Erin forever.
This review was collected via phone interview by Customer Research Inc.

JC
JOSH C.
Mansfield, OH
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
Honest
I was having a grinding noise in the back. They checked it out and said I need pads and rotors. They also said I will need front brakes sometime soon. They never pressured me like some other shops do or try to scare me. They gave me the option and said they are available to do the brakes when I can.. I ended up getting front and back and they replaced them in a timely manner..

JA
Josh A.
Mansfield, OH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Josh said the business is quick, great and accommodating.
This review was collected via phone interview by Customer Research Inc.

BH
Brad H.
Galion, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Great job
I was very pleased with my service from Prosser's' Automotive. They were very professional and my car was ready when promised and running like a champ.
ERIC P. from Prosser's Automotive responded on 12/10/2018

Hi Brad, Thank you for the great review. If for any reason you feel you're not treated with 5 star service. PLEASE let me know. Thanks again, Eric

THE TEAM AT PROSSER'S AUTOMOTIVE

TG
Tracy G.
Ontario, OH
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
Tracy said he was quoted one price, but charged another. He is happy with the business normally.
This review was collected via phone interview by Customer Research Inc.
ERIC P. from Prosser's Automotive responded on 12/10/2018

Hi Tracy. The cutting edge for your plow was the same price, plus the bolt kit and tax. Sorry for the misunderstanding. As you know being a long time customer (since December 28th 2010) we always try to give you an accurate price. Thank you very much for the review and all your years of business. Eric

THE TEAM AT PROSSER'S AUTOMOTIVE

BG
Ben G.
Mansfield, OH
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Ben said the service was easy. The work was simple.
This review was collected via phone interview by Customer Research Inc.

JW
JUDY W.
Nova, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Trusted Family Business
Prosser’s is a good, reliable and trustworthy auto repair shop. I’ve been happy with all services they have done on my vehicle. They have a nice lounge area where you can wait comfortably while your car is being serviced. I would recommend them for your vehicle services.

JC
JOSH C.
Mansfield, OH
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Great Service
They always are very professional and they want their customer's to get on the road in a quick safe manner.

MW
MIKE W.
Mansfield, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
You get the problems fixed
Thank you for getting me in .

KB
Kyle B.
Mansfield, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Kyle said his vehicle is running good.
This review was collected via phone interview by Customer Research Inc.

TL
Tim L.
Lexington, OH
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Tim said that he only orders parts from the business. He does recommend them to others and his orders have been great.
This review was collected via phone interview by Customer Research Inc.

AH
Alice H.
Mansfield, OH
Saturn L200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Alice said that they give good service and she is happy with their work. They tried their best. She also appreciates that a staff member called to follow-up on her vehicle.
This review was collected via phone interview by Customer Research Inc.

SL
Shawn L.
Mansfield, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Shawn said that they did what he needed to be done, fast and firm.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Mansfield, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Mark said the staff members are very professional and they do the work right.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Sandusky, OH
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Andrew said they were able to get him in quickly on short notice. They also got him out and back on the road quickly.
This review was collected via phone interview by Customer Research Inc.

EB
Ed B.
Mansfield, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Ed said the employees did a really good job, treated him good and even washed his vehicle. His only issue was that now a days prices are expensive.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 282 in total