Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 322 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago

Reviews


SB
Shawn B.
Mansfield, OH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Shawn said the business had good service, he doesn't have anything to complain about, they got him what he needed and when he needed it. He stated he didn't have to put up with a bunch of stuff, and that he would like to thank them.
This review was collected via phone interview by Customer Research Inc.

GB
GARY B.
Akron, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019
Great service at a reasonable price
The service was quick and courteous. Great value.

RK
Richard K.
Mansfield, OH
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Richard said he has been going to the business for many years and they always provided good service.
This review was collected via phone interview by Customer Research Inc.

FR
Fred R.
Mansfield, OH
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Fred said the place fixed his vehicle and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

RR
ROBERT R.
Mansfield, OH
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
Very Pleased
I found you to be very knowledgeable and very thorough. Although we didn’t find the root cause of my problem I’m very comfortable with what was done. Electrical problems are hard to diagnose.
Should it happen again, I will not hesitate bringing it to you. I will also be bringing any other vehicles I have to you to service or repair. I will be recommending you to my friends and family. Thanks for all your efforts. Bob Race

TY
Tom Y.
Mansfield, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2019 Category: Service
Tom said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

AM
Andy M.
Greenwich, OH
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Andy said the service was good and the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Mansfield, OH
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Steve said that the place did what they were supposed to and he had no problems.
This review was collected via phone interview by Customer Research Inc.

DF
DANIEL F.
Mansfield, OH
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Friendly service and professional results
They are reasonably priced and they get the job done in a timely manner.

KZ
Kevin Z.
Mansfield, OH
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Kevin said the staff does good work and they treat him well.
This review was collected via phone interview by Customer Research Inc.

CC
Chloe C.
Mansfield, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Chloe said that the place did not let her down.
This review was collected via phone interview by Customer Research Inc.

GP
Gavin P.
Ohio
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Gavin said this business provided a free car wash when his vehicle was serviced.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
Mansfield, OH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Bob said that he recommends this business.
This review was collected via phone interview by Customer Research Inc.

CM
Cindy M.
Mansfield, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019
Great Experience
Prosser's was recommended to me and I am so glad that it was. They worked long and hard to find the issue on my A/C in my Cruiser. All in all it was a great experience. I would highly recommend them to anyone needing repairs on their car. Thank you so much Scott for the great work.

MM
Matt M.
Mansfield, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Matt said his vehicle was fixed right.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Mansfield, OH
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Steve said that the place did what they needed to for him.
This review was collected via phone interview by Customer Research Inc.

CG
Carlene G.
Mansfield, OH
Dodge Challenger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/10/2019 Category: Service
Carlene said she has to take her vehicle back on Friday because something doesn't feel right. She said that she is not totally dissatisfied.
This review was collected via phone interview by Customer Research Inc.
ERIC P. from Prosser's Automotive responded on 07/25/2019

Hi Carlene. Thank you for the review. We appreciate you bringing your car in for us to look at the issue you were having. As we discussed you have two chopped tires on the front causing your noise that was unrelated to the work we performed for you. We did rotate the tires for you at no charge and noise was gone in the front. Thank you for your business and have a great day. Eric

THE TEAM AT PROSSER'S AUTOMOTIVE

BP
Brad P.
Mansfield, OH
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Brad said they did a nice job at this business.
This review was collected via phone interview by Customer Research Inc.

TW
TRACY/LINDA W.
Mansfield, OH
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Friendly and Knowledgeable
Prossers has always been dependable and knowledgeable when it comes to servicing our vehicles. We trust them.

MC
MIKE C.
Mansfield, OH
Oldsmobile Bravada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Fast & Friendly
Fast, friendly and thorough service!