Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

4208 Reviews

ReScore Reviews™ (65)

ReScore
Overall Rating 4.8307672/5Overall Rating 4.8307672/5Overall Rating 4.8307672/5Overall Rating 4.8307672/5rating 4.8307672
Original
Overall Rating 2.26154/5Overall Rating 2.26154/5rating 2.26154rating 2.26154rating 2.26154
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


GW
George W.
Whittier, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2014 Category: Service
excellent customer service
They make the unpleasant experience of fixing your car into a pleasant one. Excellent service staff. Thank you.
Levit P., Service Director from Puente Hills Hyundai responded on 04/02/2014


Hi George
Thank you for taking the time to write your review.
We appriciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

GW
George W.
Whittier, CA
2011 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2014 Category: Service
customer satisfaction is their priority
Friendly helpful service dedicated to the proper maintenance of your vehicle. They make the sometimes unpleasant experience of fixing your car into a pleasant one. Thank you.

KL
KINWA L.
Corona, CA
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2014 Category: Service
Smooth flow in the whole process
All went very smoothly except at the end when payment was made. Had to wait for the credit card billing system to be fixed. Had proposed a bill to be sent to me and to release my card immediately but the request was not honored

JA
JORGE A.
Diamond Bar, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014 Category: Service
Good Service
you feel like home, thank you.
Levit P., Service Director from Puente Hills Hyundai responded on 04/01/2014

Hi Jorge
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

JK
JON K.
La Habra, CA
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014 Category: Service
Best service around.
It's refreshing to deal with a dealership and service department that caters to it's customers. Purchasing a new vehicle of any price is a big deal and a lot of money. It's nice to be treated like you matter and you're not just another commission or sale. I highly recommend this dealership and the service department.
Levit P., Service Director from Puente Hills Hyundai responded on 04/01/2014

Hi Jon
Thank you for taking the time to write your review.
We appreciate your bussines and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

DL
Dongik L.
La Crescenta Montrose, CA
2012 HYUNDAI TUCSON
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2014 Category: Service
Super kind
^^
Levit P., Service Director from Puente Hills Hyundai responded on 03/26/2014

Hi Dongik
Thank you for taking the time to writeyour review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

HL
HYUK L.
Pomona, CA
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Service
Very kind people at Puente hills Hyundai
Very kind people at Puente hills Hyundai
Levit P., Service Director from Puente Hills Hyundai responded on 03/26/2014

Hi Hyuk
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

LR
Loriann R.
Monterey Park, CA
2011 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2014 Category: Service
Exceptional Customer Service
The service representatives are wonderful at PHH! Always extremely helpful and courteous from the gentlemen who checks in your car to the service reps to the cashier! Never have had a bad experience. So lucky I chose Puente Hills to buy and maintain my sonata.
Levit P., Service Director from Puente Hills Hyundai responded on 03/24/2014

Hi Loriann
thank you for taking the time to write your review.
We appreciate your business and you detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

LV
Lucille V.
Whittier, CA
2010 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2014 Category: Service
Great customer service
Great customer service, service department and dealership.
Levit P., Service Director from Puente Hills Hyundai responded on 03/24/2014

Hi Lucille
Thank you for taking the time to write your review.
We appreciate your business and your detail feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

HL
Hye L.
Diamond Bar, CA
2012 HYUNDAI EQUUS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2014 Category: Service
excellent
It was excellent service and performance for me.
Levit P., Service Director from Puente Hills Hyundai responded on 03/24/2014

Hi Lee
thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

MH
Ming H.
2012 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2014 Category: Service
Very Helpful
Very Helpful, and very profession.
Levit P., Service Director from Puente Hills Hyundai responded on 03/21/2014

Hi MIng
thank you for taking the time to write your review. We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

RB
RAMON B.
La Habra, CA
2007 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2014 Category: Service
Excellent timely service!
They completed the repairs as indicated and the customer service was excellent!
Levit P., Service Director from Puente Hills Hyundai responded on 03/18/2014

Hi Ramon
thank you for taking the time to write the review.
We appriciate your business and your detail feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

CM
Charles M.
West Covina, CA
2012 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2014 Category: Service
QUALITY SERVICE PEOPLE
STAFF WAS VERY ATTENTIVE, HELPFUL & QUICK.
Levit P., Service Director from Puente Hills Hyundai responded on 03/18/2014

Hi Charles, thank you for taking the time to write your review. we appreciate your business and your detail feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

SS
STEVEN S.
Yorba Linda, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2014 Category: Service
Everything is helpful, friendly and not pushy
Every time I come here everyone is so courteous and helpful. I love this dealership. I drove from Lake Elsinore to this dealership because I like it so much
Levit P., Service Director from Puente Hills Hyundai responded on 03/18/2014

Hi Steven,
thank you for taking the time to write your review.
We appreciate your business and your detail feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

DM
Dolores M.
La Puente, CA
2012 HYUNDAI ACCENT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2014 Category: Service
they take care of bussiness
Workers are very polite
Levit P., Service Director from Puente Hills Hyundai responded on 03/17/2014

Hi Dolores,  thank you for taking the time to write your reviews We appreciate you business and your detail feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

HO
Heidi O.
La Puente, CA
2013 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2014 Category: Service
Great Service
Great Service
Levit P., Service Director from Puente Hills Hyundai responded on 03/17/2014

Hi Heidi, thank you for taking the time to write your review. We appreciate your business and your detail feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

CC
CHANGYE C.
Walnut, CA
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2014 Category: Service
Service
A+++ none more to say.
Kristen L., BDC Department from Puente Hills Hyundai responded on 03/13/2014

Thank you Changye! We appreciate your business and look forward to keeping you happy.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106

NH
Natalie H.
Montebello, CA
2013 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2014 Category: Service
Quick & to the point
Went in for an oil change, received friendly and quick service, and had fresh popcorn while I waited :)
Kristen L., BDC Department from Puente Hills Hyundai responded on 03/13/2014

We are very happy you had a great experience with us, please come back soon!


Thank you,

Kristen Liggins
Business Development Manager
626-581-5300 x.1106

AM
AMIL M.
Walnut, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2014 Category: Service
Great Service
Great fast reliable service at discount prices.
Kristen L., BDC Department from Puente Hills Hyundai responded on 03/13/2014

Thank you for your wonderful comment Amil...We appreciate you as our customer and look forward to keeping you as a happy customer.


Thank you,

Kristen Liggins
Business Development Manager
626-581-5300 x.1106

KS
Kathleen S.
Whittier, CA
2013 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2014 Category: Service
Larry Rusk, Service Advisor
My first service was a great experience. Mr. Rusk is an outstanding service advisor. He was courteous, informative, and professional. I will continue to utilize Puente Hills for all service or repair issues.
Kristen L., BDC Department from Puente Hills Hyundai responded on 03/13/2014

Ms Spann,

Thank you for your kind words, I will be sure to pass this onto Larry. We are commited to making all of our customers happy.
See you soon!

Kristen Liggins
Business Development Manager
626-581-5300 x.1106