Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(4,659 Reviews)

ReScore Reviews™ (90)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


FD
Francisco D.
Bell, CA
2012 Hyundai Genesis Co
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2017 Category: Service
The People
Javer always goes above and beyond, he makes my 40 min drive to dealer worth it.
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/26/2017

Hi Francisico,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


VC
Vivian C.
La Puente, CA
2007 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017 Category: Service
Service
Very fast and efficient
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/24/2017

Hi Vivian,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


KH
Kim H.
West Covina, CA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017 Category: Service
Rushed to help me get back to work
Really cared about my personal crisis.
Unexpectedly rushed to get me back on the road.
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/24/2017

Hi Kim,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


HC
Henry C.
Rowland Hghts, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017 Category: Service
It's near my home, and have best services.
yes
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/24/2017

Hi Henry,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


Verified Customer
Ontario, CA
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2017 Category: Service
Javier makes Hyundai great
Give my mans a raise and don't let him leave again.
CHAN P., service manager from Puente Hills Hyundai responded on 04/24/2017

Hi,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


Verified Customer
Chino Hills, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/22/2017 Category: Service
Service is just so so
I go there just because it is closer to my area and service is just average.
CHAN P., service manager from Puente Hills Hyundai responded on 04/22/2017

Hi Lai,
Thank you for taking the time to give us your feedback. I am very sorry to hear of your recent experience.
I would like the opportunity to make it right and ask that you please contact me directly. You can reach me by phone or by the email to chanp@phhyundai.com. Thank you once again for taking the time to let me know about your experience.


AJ
Aeri J.
San Pedro, CA
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2017 Category: Service
Excellent
One to one personal care makes me feel special
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/22/2017

Dear Aeri,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


LY
Lora Y.
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2017 Category: Service
Service writers
The service writers always check for updates, recalls and services due.
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/22/2017

Hi Lora,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


RA
Ricardo A.
Pico Rivera, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2017 Category: Service
Customer service and ameneties
Great service!!
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/22/2017

Hi Ricardo,
Thank you for your kind words.
We appreciate the 5 Star score.  You have always been a very loyal customer to us and we thank you much.


IM
Iris M.
Los Angeles, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2017 Category: Service
Top of the line!
Making an appointment prior makes everything perfect.
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/22/2017

Hi Iris,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


ET
Edward T.
Lake Arrowhead, CA
2016 Hyundai Sonata Plu
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2017 Category: Service
Great service
Perfect!
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/22/2017

Hi Edward,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


SB
Samia B.
Hacienda Heights, CA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017 Category: Service
Good
I had a good service guy with good manners and very helpful
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/20/2017

Hi Samia,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


JR
Joseph R.
Walnut, CA
2013 Hyundai Equus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017 Category: Service
I barely get out of my car and there is someone there to greet me.
Quick reliable service with excellent customer service.
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/20/2017

Hi Joseph,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


SV
Sean V.
Hacienda Heights, CA
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/18/2017 Category: Service
Pricing and service is not the sane as it used to be.
Just disappointed that the pricing has gone up significantly, yet nothing big has been added. I drive a long way past a dealer closest to my home, I did so because their service WAS stellar. When they found out i wasnt waiting for the car I was not given an estimated time.
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/19/2017

Hi Sean,
Thank you for taking the time to give us your feedback. I am very sorry to hear of your recent experience.
I would like the opportunity to make it right and ask that you please contact me directly. You can reach me by phone or by the email to chanp@phhyundai.com. Thank you once again for taking the time to let me know about your experience


GL
Gustavo L.
Pico Rivera, CA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2017 Category: Service
service
service
CP
CHAN P., service manager from Puente Hills Hyundai responded on 04/19/2017

Hi Gustavo,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.