Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

4203 Reviews

ReScore Reviews™ (65)

ReScore
Overall Rating 4.8307672/5Overall Rating 4.8307672/5Overall Rating 4.8307672/5Overall Rating 4.8307672/5rating 4.8307672
Original
Overall Rating 2.26154/5Overall Rating 2.26154/5rating 2.26154rating 2.26154rating 2.26154
94% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


CK
Celestina K.
Monterey Park, CA
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Friendly staff and very respectful.
great customer service, friendly and courteous, customer lounge is clean and so is the restroom.

Verified Customer
Hacienda Heights, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Service Center - Oil Change
The individuals behind the desk at the service center were extremely helpful and kind. I walked up, they asked me what I needed, and then they provided the service. It was quick and painless.

SP
Suzanne P.
Wrightwood, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Headlight replacement
They replaced my Drivers side headlight. The car was ready when promised. Very friendly staff.

EL
Elizabeth L.
Pomona, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Regular Maintenance
Javier and the Mechanics do a very good job servicing my 2012 Hyundai Elantra.

KD
Kimberlee D.
Fontana, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Great Service
I want to thank Jay for being so professional so nice. He made my experience great. Thank You.

PK
Paul K.
Diamond Bar, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Pleasant, efficient service; although really pricy.
Very nice atmosphere; appreciate the hot dog! Long wait.

DI
Donna I.
La Habra, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Trustworthy and Efficient
I have come to Puente Hills Hyundai for years because they are honest with the work that needs to be done.

DE
Dipinto E.
La Mirada, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Great service advisors
Cars need improvement I would like too not return for so many different recall notices

CJ
Corey J.
Diamond Bar, CA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Excellent Service
Always such friendly and professional sevice. I'm not ever disappointed when I come here, they do such an excellent job.
SEAN K., Service Director from Puente Hills Hyundai responded on 05/07/2019

Thank you for taking the time to fill out our survey.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com

JP
John P.
Diamond Bar, CA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Fast and friendly service
Thank you Puente Hills Hyundai Service!
I enjoyed my Ioniq Hybrid car like new car. They take care my car like their.
Thank you for your service.
SEAN K., Service Director from Puente Hills Hyundai responded on 05/07/2019

Your feedback is very valuable to our dealership.

We are so glad your experience here was a positive one.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com

TB
Theresa B.
Fontana, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2019 Category: Service
Theresa Botello
There friendliness is always nice from the beginning to the end.
The always give you their best option.
SEAN K., Service Director from Puente Hills Hyundai responded on 05/07/2019

Thank you for feeling out the survey.  We will try harder next time to get 5 stars from you.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com

WG
Winston G.
Whittier, CA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Friendly Service
Friendly personable agents.
SEAN K., Service Director from Puente Hills Hyundai responded on 05/07/2019

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com

DT
David T.
Chino, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Great Service
My service rep have me professional and courteous atention
SEAN K., Service Director from Puente Hills Hyundai responded on 05/07/2019

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

                       

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com

Verified Customer
Anaheim, CA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Great customer service
Always have a great experience

FP
Francisco P.
Norwalk, CA
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
People are great
Javer is the best

Verified Customer
San Gabriel, CA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
service department staff are excellent professionals
Having been a previous owner of a 1999 Sonata, 2009 Sonata, and now a 2004 Santa Fe and 2014 Tucson, Puente Hills Hyundai is top notch! Service Department team members are always very flexible with my time and remain courteous. Special shoutout to Javer, your the best service advisor.
SEAN K., Service Director from Puente Hills Hyundai responded on 05/07/2019

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Javer will love this review.^^

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com

Verified Customer
Chino Hills, CA
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
No issues
Service was completed on time with no issues.

FJ
Frank J.
West Covina, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Great Customer Service
Very friendly and professional.

WD
Wilma D.
Chino Hills, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Oil Change
Good Service.

CB
Charlotte B.
Whittier, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Very efficient
The service here is excellent always gets me out in a reasonable amount of time and the staff are always very polite
SEAN K., Service Director from Puente Hills Hyundai responded on 05/07/2019

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^      

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com