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Puente Hills Hyundai

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(60 Reviews)
82
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
11
Total ReScores
4.7
ReScore Average
82
Net Promoter Score ®

Business Details

About

Puente Hills Hyundai is located in City Of Industry, CA, convenient from Los Angeles and Anaheim. we are the largest Hyundai Dealer in the Country! Come see us today to see what we can do for you. Puente Hills Hyundai is located in City Of Industry, CA, convenient from Los Angeles and Anaheim. we are the largest Hyundai Dealer in the Country! Come see us today to see what we can do for you.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(626) 581-5300

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (US & Canada)
17621 Gale Avenue City Of Industry, CA 91748
Service Department's Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(60 Reviews)

SM
gravatar
Scott M.
La Habra, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2022
0
Category: Service
Horrendous Service - total nightmare!
Due to George’s total lack of professionalism, a complaint was submitted to Service Manager Sean; who insisted he “knows what goes on out there” in the service dept. Sean offered to oversee the remainder of our service as the stand in advisor but unfortunately George continue to manage our case. Each interaction with George especially following the complaint was demeaning and hostile. Really wish this could’ve been handled better as my engine seized due to a recall, was completely unexpected / and incredibly inconvenient to be without a car for a month. The lack of support and communication on behalf of Puente Hills Hyundai made a bad situation worse!

Should’ve contacted the general manager.
Employees worked with
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