Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

471 Reviews

98% Would Recommend
Latest Review about 5 hours ago

Reviews


Verified Customer
Port Orchard, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Excellent service
Great service from the time we went to have it looked at, to the quote and the pick up time. We had a tune up and brakes fixed. Our truck runs great!

GP
Gary P.
Port Orchard, WA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Gary said the business did everything he asked them to do, promptly and fairly.
This review was collected via phone interview by Customer Research Inc.

TD
Terry D.
Port Orchard, WA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Terry said the business went above and beyond.
This review was collected via phone interview by Customer Research Inc.

RF
Rusty F.
Manchester, WA
Chevrolet Astro Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Rusty said the staff are honest, do good work, and are very dependable.
This review was collected via phone interview by Customer Research Inc.

JG
Judy G.
Belfair, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Judy said they are fast, provide good service and they are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

HW
Heidi W.
Port Orchard, WA
Chevrolet Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Heidi said the business knew what they were doing. They did the best job they could at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

DS
Dawn S.
Gig Harbor, WA
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2018
Rude
I cannot post a review dealing directly with this business. I can only comment on this business as being a complete nuessance as a neighbor.
They are located next to a mobile home park. There are ten homes right next door. At least five more around the other side.
They spend their Saturday morning reving up souped up engines to its maxed out capacity. This goes on every five minutes for hours. This has been going on for years. This is not normal shop business. I'm not even sure these engines are street legal. I called kitsap county sheriff office twice this morning. And I will continue to call until it stops.

MA
Marlin A.
Belfair, WA
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/28/2018 Category: Service
Spoke to Marlin's brother. He said his visit to this business was average, but he would still recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HS
Henry S.
Washington
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Henry said the employees worked with him. He needed the vehicle the next morning and the employees stayed late to fix the vehicle, they did extra work and it turned out perfect. He was able to pick up his vehicle after closing. Alan, Kendra and Brenda did a great job and are a great crew. He was impressed with all of it.
This review was collected via phone interview by Customer Research Inc.

DD
Don D.
Port Orchard, WA
Volkswagen Vanagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Don said the staff treated him right and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

AO
Andy O.
Port Orchard, WA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Andy said the business performed good mechanical work for a reasonable price. The staff gave him a ride to and from the facility. They will be seeing him again soon.
This review was collected via phone interview by Customer Research Inc.

PF
Pam F.
Washington
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Pam said the business was very nice and it was a pleasure going there. They took the time to listen and she felt welcomed. Overall the experience was good and the quoted price ended up actually lower than the final bill.
This review was collected via phone interview by Customer Research Inc.

CG
Chris G.
Port Orchard, WA
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Chris said she got in the same day for service. The employee serviced the brakes and she stated she felt safe to drive the vehicle after the service was done.
This review was collected via phone interview by Customer Research Inc.

TR
Tim R.
Port Orchard, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Tim said that Allen did a great job.
This review was collected via phone interview by Customer Research Inc.

GP
Greg P.
Port Orchard, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Excellent Customer service!
Allen took the time to listen to my description of the symptom's on WHY my truck would not start allowing him to more quickly get to the problem and saved me unnecessary labor charges in the process. Something other repair facilities do not routinely do. The customer service was excellent and they back up their work. Proud to support a hard working local business with all my car needs.

BM
Ben M.
Port Orchard, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Ben said he would recommend the business for service and they are affordable.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Port Orchard, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
the people, they are worm , and they make you feel as tho your car is there car.
my truck work now better than it has for a long time. they also showed me what was wrong with my truck and told me what it would cost to fix it.

RS
robert s.
Port Orchard, WA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018
Allen is a great technician and explains exactly what needs to be done and the cost of all repairs.
Customer service is great at Puget Sound Auto Repair they take the time to make sure you understand what repairs are needed and don't make you feel bad for asking questions.

RC
Robert C.
Olalla, WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Robert said this business did good work, it was cheap, reasonably priced and the turn around was quick.
This review was collected via phone interview by Customer Research Inc.

CE
Christian E.
Silverdale, WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Customer service was Great!
Customer service was beyond Great, the shop helped me at a moment's notice without question. Very honest and amazing people.

Displaying Review 1 - 20 of 471 in total