I went back and reviewed the conversation with the tech. He spent almost 20 minutes with you discussing the needs of your vehicle and what Mercedes recommends at your service interval. I'm not sure what alternatives you are looking for. The Mercedes dealership charges almost $1,100 for the specified service and we quoted you about $400. That's a huge savings. Mercedes and other premium cars are beautiful vehicles that drive nicely but they are expensive to maintain properly.
Great service and care .