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Purrfect Auto

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,771 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
77
Net Promoter Score ®

Business Details

Categories
Contact
(949) 653-0100

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (US & Canada)
3075 Edinger Ave Tustin, CA 92780-7240

Affiliations

ASE
SoCal AAA
Purrfect Auto's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,771 Reviews)

RS
gravatar
RICO S.
Irvine, CA
Honda Accord
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/11/2012
verified customer Verified Customer
Good service but ...
purrfect auto recommended that I replace my tires . My tire numbers are low. I still wanted a tire rotation but the didn't want to rotate my tires. Now I havecto go another place to rotate my tires... With this I won't be recommending purrfect auto and I don't think I will be going back myself...
Not Recommended
David H. from Purrfect Auto responded on 11/16/2012 11:49 AM
I'm sorry you wouldn't recommend us, but we can't perform a service that doesn't resolve a safety issue. If we recommended you replace your tires simply moving them to a different spot on the car doesn't eliminate the concern which is that you are driving on unsafe tires. We hope you can appreciate that your well-being is at the heart of our service decisions. Your safety is more important to us than making a few dollars and we believe that this approach means that you can trust that when we make a recommendation it is truly what your vehicle needs.
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