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Review for Purrfect Auto
LINDA N. on 07/17/2014
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"slow rude and not helpful"
Very slow and service very poor compared to other auto shops where help is alert and interested its customers
Vehicle: Land Rover Discovery
Service Date: 07/15/2014
Review Created: 07/17/2014 08:40 AM
David H. at Purrfect Auto responded on 07/18/2014

Hi Linda,
I'm sorry you feel that way about our shop. Unfortunately, different states have different regulatory guidelines on repairs and we have to adhere to regulations for the state of California. I apologize if that gave you the impression that we weren't interested in helping you resolve your vehicle repair needs. If the recommendation for repair needs clarification, please contact our offices as we would love to have you as a customer and we want you to be satisfied with our services.