Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 498 Reviews )

99% Would Recommend
Latest Review 4 days ago

Reviews


RE
Robert E.
Kokomo, IN
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
GREAT SERVICE GREAT PEOPLE
I LOVE THE SERVICE THAT THEY PROVIDE AND THE PEOPLE WHO WORK THERE GREAT PRICES I WOULD RECOMMEND QUALITY AUTO CLINIC TO ANYONE.

ST
Shartease T.
Kokomo, IN
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Shartease said the service was good.
This review was collected via phone interview by Customer Research Inc.

TJ
Tammy J.
Indiana
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Tammy said everyone was very nice and professional. The mechanic got her vehicle in right away. He also made it very affordable.
This review was collected via phone interview by Customer Research Inc.

DR
Dave R.
Sharpsville, IN
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Dave said when the staff tells him something he can bank on it. They correct their own mistakes. It was the best service. They are an honest business.
This review was collected via phone interview by Customer Research Inc.

DW
Diana W.
Kokomo, IN
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Diana said the business provided good service. They get the job done, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JE
Josh E.
Indiana
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Josh said the service work done, prices and customer service were so good, that he could go on forever about them. They have great customer service. They are honest, trustworthy, and he is very satisfied. He will be bringing another vehicle in very soon, for additional work.
This review was collected via phone interview by Customer Research Inc.
Dale M. from Quality Auto Clinic responded on 02/19/2018

Thanks for your business Josh !!


TD
Teresa D.
Kokomo, IN
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Teresa said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JK
Justin K.
Galveston, IN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Justin said the staff is quick on the diagnostic and quick on the repairs.
This review was collected via phone interview by Customer Research Inc.

FF
Fred F.
Kokomo, IN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Fred said the business did a really good job for him.
This review was collected via phone interview by Customer Research Inc.

RS
Riley S.
Kokomo, IN
Chevrolet Tahoe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/22/2018 Category: Service
Riley said it took the business five months for his vehicle to be repaired.
This review was collected via phone interview by Customer Research Inc.
Dale M. from Quality Auto Clinic responded on 01/23/2018

We are sorry about the time frame but this seems alittle unfair considering all the circumstances surrounding this vehicle.
Thanks for your business

Dale M. from Quality Auto Clinic responded on 01/27/2018

also this vehicle came in Oct 18  and left December 8th,  barely 2 months, 


CA
Charlene A.
Kokomo, IN
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Charlene said she had been to the business multiple times, and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

OA
Olivia A.
Noblesville, IN
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
Above and Beyond!
Quality Auto always goes above and beyond.
Even the small stuff...

For example: My repair went as planned and expected just a simple change of brake pads/rotors.
I work in Kokomo, live in Noblesville.
However, I got caught up in a meeting and ended up missing the time they closed by about 20 minutes. Completely my fault, as I didn't call and let them know.
The office guy made a special trip back to the office so I could take my car home that night instead of having to make my husband drive 50 miles while I waited in Kokomo in the cold.

Thank you all! You have my business and my sincere and utmost recommendation.
Dale M. from Quality Auto Clinic responded on 01/17/2018

That was no problem at all, we appreciate your business,  Les


DL
Dan L.
Kokomo, IN
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/15/2018 Category: Service
Dan said the business had some confusion with Triple A.
This review was collected via phone interview by Customer Research Inc.
Dale M. from Quality Auto Clinic responded on 01/17/2018

We apologize for the AAA confusion. Their rules actually dictate what we do. Thanks for your business.  Les


WM
Wayne M.
Kokomo, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Wayne said the service has always been wonderful. Whatever the mechanics do to his vehicle, the service is done correctly, and he never has to worry about a thing. The staff provides personal service and remembers his name.
This review was collected via phone interview by Customer Research Inc.
Dale M. from Quality Auto Clinic responded on 01/17/2018

Its always a pleasure to see you Wayne,  Les


JW
Jerry W.
Kokomo, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Jerry said that he is always treated well at this trustworthy business, and this facility is a good place to go.
This review was collected via phone interview by Customer Research Inc.
Dale M. from Quality Auto Clinic responded on 01/17/2018

Jerry, Thanks for your continued support, Les


JA
Jodi A.
Muncie, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Jodi said she had good, fast service and her vehicle works.
This review was collected via phone interview by Customer Research Inc.
Dale M. from Quality Auto Clinic responded on 01/17/2018

Thanks for your business Jodi, We appreciate it,  Les


SJ
Shelley J.
Kokomo, IN
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Shelley said they did a really good job.
This review was collected via phone interview by Customer Research Inc.

PG
Patricia G.
Walton, IN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Patricia said the business took good care of her.
This review was collected via phone interview by Customer Research Inc.
Dale M. from Quality Auto Clinic responded on 01/17/2018

We appereciate your business Trish,  Les


MM
Mike M.
Indiana
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Mike said the service was really good.
This review was collected via phone interview by Customer Research Inc.
Dale M. from Quality Auto Clinic responded on 01/17/2018

Mike, we appreciate your business but we GREATLY appreciate your service to our country,  Thank YOU for that,  Dale, Les and J.R.


JG
Janai G.
Kokomo, IN
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Janai said every time her vehicle is broken, this business fixes it, and does a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 498 in total