Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(553 Reviews)

98% Would Recommend
Latest Review 3 months ago

Reviews


SM
Susan M.
Kokomo, IN
Chevrolet Chevy Express
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/04/2020 Category: Service
Susan said her vehicle was towed in with a problem in the front tire. They were supposed to replace the hub assembly , brakes, calipers and rotors. She didn't put 100 miles on it and had to take it back , with the same problem. They told her they replaced the back and the front also needed to be done , that cost her another $1000 and she thinks they should have done it right the first time. . They also told her there was a problem with her power steering pump, transmission lines and she thinks they should have told her all that the first time.

CV
Charles V.
Russiaville, IN
Ford F-150
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/18/2020 Category: Service
Charles said he came to the business to fix his brakes, but his brake are squeaking now. He says the business should thoroughly inspect the brakes before giving the vehicle back to the owner.

CS
Chase S.
Kokomo, IN
Chrysler Town & Country LWB
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/10/2020 Category: Service
Chase said that he is still having trouble with his vehicle. The people there are nice and their customer service is great. He would not recommend this business for service due to the issue he is still having with it.

RS
Riley S.
Kokomo, IN
Chevrolet Tahoe
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2018 Category: Service
Riley said it took the business five months for his vehicle to be repaired.
Dale M. from Quality Auto Clinic responded on 01/23/2018

We are sorry about the time frame but this seems alittle unfair considering all the circumstances surrounding this vehicle.
Thanks for your business

Dale M. from Quality Auto Clinic responded on 01/27/2018

also this vehicle came in Oct 18  and left December 8th,  barely 2 months, 


KI
Kimber I.
Kokomo, IN
Pontiac Montana
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/04/2017 Category: Service
Kimber said she visited this business for service. She had working parks in her vehicle when she took it in and when she got it back some parts were not working.

JN
Justin N.
Dodge Pickup
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/02/2017
Took 2 1/2 hours
Had to cancel another appointment because the routine visit that takes 15 minutes took way to long.

LR
Lucas R.
Kokomo, IN
GMC Pickup
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/25/2017 Category: Service
Lucas said he asked the business to bleed his brakes and they said they did but nothing has changed.

BB
Bill B.
Kokomo, IN
Jeep Grand Cherokee
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/16/2016 Category: Service
Bill said it was alright. They ordered a part for his brake light switch and charged about $102.00. He was waiting an hour for that part to be delivered and there is another facility located, 2 buildings down.

RW
Race W.
Kokomo, IN
GMC Pickup
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/14/2016 Category: Service
Race said he was displeased with this business. When he went in for an inspection, they tightened the lug nut too much, and it broke off. When he called to tell them, they got upset and hung up on him.
Dale M. from Quality Auto Clinic responded on 03/16/2016

Race
Quality Auto Clinic did not work on your vehicle. You came in for a free inspection and that is what you received. Your vehicle needed sway bar links, idler arm, steering dampner, and a left front tire. We did not tighten anything we only inspected your vehicle for free.


RC
Rhett C.
Kokomo, IN
Jeep Commander
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/06/2020 Category: Service
Rhett says they fix it in a timely manner, it was really fast. Scheduling really fast and convenient

PF
Pauline F.
Kokomo, IN
Chrysler Sebring
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2020 Category: Service
Pauline said she had no problems at the business. Employees were friendly and did a good job in a timely manner.

RC
Raju C.
Indiana
Honda Accord Sdn
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/05/2020 Category: Service
Raju said good service and on time. Good pricing and they sometimes negotiate the price.

TB
Terry B.
Kokomo, IN
Chrysler Town & Country LWB
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020 Category: Service
Terry said it was 100 percent great. They did a great job. The service was quick and they did a good job.

SM
Sandra M.
Indianapolis, IN
Chevrolet Tahoe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020 Category: Service
Sandra said the business is honest and trust worthy.

FP
Floyd P.
Indiana
BMW Z3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Service
Floyd said they did a great job