Quality Car Care Inc.

Write a review
407-905-9010
Directions
Appointment

Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

264 Reviews

5 star
88%
4 star
8%
3 star
1%
2 star
<1%
1 star
<1%
98% Would Recommend
85% Business Response
Latest Review 10 days ago

Reviews

KD
KYLE D.
Ocoee, FL
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
Gary is the best
Gary is always my go to mechanic. I know it may not always be the fastest but I know im not getting screwed over like BMW or Honda does at their shops. He gives honest feedback and great pricing.
Recommended
Gary K. from Quality Car Care Inc. responded on 04/29/2017

Thank you so much for the five star review and for trusting us with servicing your vehicle. We really appreciate you.

TC
TERRY C.
Ocoee, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017
Happy camper
It is great to find an auto repair shop with integrity.
Recommended
Gary K. from Quality Car Care Inc. responded on 04/29/2017

Thank you for this wonderful review and for trusting us with servicing your vehicle. We really appreciate your business very much.

LC
LUTHER C.
Ocoee, FL
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017
Labor Rate
Question: When you perform parts exchange, la the labor charge a hourly rate or a per item rate from a BOOK?
Recommended
Gary K. from Quality Car Care Inc. responded on 04/29/2017

Thank you for this review and for trusting us with your vehicle. We appreciate you.

PS
PENNY S.
Ocoee, FL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017
Excellent work and custoer service
Although I am a regular customer each visit I am treated with the customer of a new one. Excellent work, high integrity and outstanding customer service.
Recommended
Gary K. from Quality Car Care Inc. responded on 04/29/2017

Thanks for taking the time to issue us this five star review and also for trusting us with servicing your vehicle. We truly appreciate your business.

AG
ANDY G.
Winter Garden, FL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017
Consistent Qualitty
As always, Gary's consistent quality service does not disappoint.
Recommended
Gary K. from Quality Car Care Inc. responded on 04/06/2017

We are thankful for this review and for giving us the chance to work on your vehicle. We really appreciate you.

SR
STEPHEN R.
Ocoee, FL
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017
Quick, quality service.
The people at Quality Care Care are the best. They're very nice, friendly, professional, knowledgeable and trustworthy. Can't ask for more than that!
Recommended
Gary K. from Quality Car Care Inc. responded on 04/06/2017

Thank you very much for this review we really appreciate it and we are glad you choose us to service your vehicle.

JS
JEFF S.
Ocoee, FL
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2017
great service and great people
Gary the owner and his staff are great people and do great work
Recommended
Gary K. from Quality Car Care Inc. responded on 03/09/2017

Thanks for the five star review and for trusting us with servicing your vehicle. We appreciate your business very much.

MO
MARK O.
Titusville, FL
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2017
honest good priced work
did everything but turn my check engine light off need to go back for more diagnostics soon..
Recommended
Gary K. from Quality Car Care Inc. responded on 03/09/2017

Thank you for trusting me with serving your vehicle and also for being a loyal customer. We appreciate your business.

CV
CHRIS V.
Orlando, FL
Chrysler LeBaron
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017
Great work
Fast fair and friendly
Recommended
Gary K. from Quality Car Care Inc. responded on 02/20/2017

Thank you for trusting us with servicing your vehicle. We appreciate your business very much.

MW
MARCELLA W.
Winter Garden, FL
Toyota 4Runner
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/11/2017
Disappointed!
My vehicle stopped going forward on highway 50 so I pulled it to the side. After a few moments I started it up and it drove normally. When I took it to Quality Car Care, they said it was my transmission oil and that it needed changed which cost $258.89. According to Gary it wouldn't happen again, but it did. Shortly after driving it off the lot it did the same thing. I called Gary and he came to pick it up and got a Code from the vehicle. It was found that the sensor was bad and needed to be replaced. Gary said he searched for a used one but couldn't locate one. I decided to take it to Toyota as they would guarantee the sensor if it didn't take care of the problem, Gary couldn't do that. As I brought it to them, they said the codes had been erased. This should never be done until the issue is resolved (2 other mechanics stated this)! I asked Gary what the code was and he did provide it, however Toyota asked if they could talk with him about the vehicle and he said it wasn't necessary to do this so he refused to speak with them. I've been a customer for a while and have been satisfied, but this time I was completely dissatisfied and let down.
Gary K. from Quality Car Care Inc. responded on 02/21/2017

First I would like to start out by saying we starting this business to provide Great, Quality and honest work
to all of our customers and this have led us to get to where we are today. We Thank you for being apart of
helping to get us here and let you know that we take great pride in the work we do. Customer service is the most important thing to us and we would like to apologize for any inconvenience you may have encountered at your last visit with us.

As you may recalled when you brought your vehicle over to us for diagnostic we contacted you to let you know that we couldn't get it to do what you were complaining about and there were no check engine light or any other lights on for us to work off of. 

However a recommendation was offered to you on servicing your transmission based on the mileage of your vehicle and after asking you if you have ever had it done before. We provided you with the price and you approved the service. This was a recommendation to you and not to fix the problem you were having. Since we couldn't get it to do what you said it was doing we couldn't fix the problem.

However after you picked up the vehicle from us and you got it to do it again and the light came on we were then able to scan and get a code. Which we provided you with along with the price to fix the issue. You requested to have us look for a used part but unfortunately we were unable to locate one.

We would also like to let you know that we guarantee all of our work and also let you know that we did not refused to talk to Toyota, I called that same day and left a message for the gentleman you ask me to call. You are free to call and check with them.

Once again we would like to Thank You for being apart of Quality Car Care and apologized for any inconvenience at this visit and do hope to see you in the near future. Your business means a lot to us.

LL
LUIS L.
Winter Garden, FL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2017
Customer service is great
Customer service is great
Recommended
Gary K. from Quality Car Care Inc. responded on 02/20/2017

Thank you for trusting us with servicing your vehicle. We  appreciate your business very much.

JM
JOHN M.
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2017
Oil change
Was in and out in no time, fast and friendly service.
Recommended
Gary K. from Quality Car Care Inc. responded on 02/20/2017

Thank you for being a loyal and dedicated customer.We appreciated your business.

KK
KIM K.
Winter Garden, FL
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2017
Great service
Always great service but I'm still waiting on a quote on how much it will be to fix my oil leak
Recommended
Gary K. from Quality Car Care Inc. responded on 02/20/2017

Thanks very much for your business. We appreciate you. As per the quote, you need to return so we can check to see where the leak is coming from, then we would be able to provide you with a quote.

JG
JOHN G.
Winter Garden, FL
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2017
They care!
Thank you!
Recommended
TR
TONY R.
Winter Garden, FL
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2017
Excellent Service
At Quality Car Care we receive excellent service and Gary takes the time to fix it right!
Recommended
WG
WILLIAM G.
Gotha, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016
Fast quality service at a good price.
Fast quality service at a good price.
Recommended
Gary K. from Quality Car Care Inc. responded on 01/05/2017

Thanks for giving us a five star review and for trusting us with servicing your vehicle. We appreciate your business very much.

RC
Ramon C.
Orlando, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016
Honest and Very Professional
I Have been going to QCC since 2009 for both our 2001 Lexus es300 and 2006 RX330 and Gary and his crew has been keeping my cars alive and running. I am so lucky to have discovered them!!
Recommended
Gary K. from Quality Car Care Inc. responded on 01/05/2017

Thank you for the five star review and for trusting us with servicing your vehicle but must of all thank you for being a loyal and dedicated customer for all these years. We truly appreciate your business.

MH
MIKE H.
Ocoee, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016
Oil change
As always great job and great service.
Recommended
Gary K. from Quality Car Care Inc. responded on 12/27/2016

We would like to thank you for the five star review and for trusting us with servicing your vehicle and also for being a loyal and dedicated customer for all these years. We appreciate your business.

MW
Mr./Ms. W.
Winter Garden, FL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2016
Quick
Was in and out in under 30 mins
Recommended
Gary K. from Quality Car Care Inc. responded on 12/27/2016

Thanks for the five star review and for trusting us with servicing your vehicle. We appreciated the business.

MA
MATT A.
Windermere, FL
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2016
So friendly and HONOST!!!
Gary and his team took care of my family and I's car and got us back on the road in no time. It is very refreshing to work people that are very professional, courteous and, very prompt with communication. I took a bunch of his business cards and hand them out to whom ever I can.
Recommended
Gary K. from Quality Car Care Inc. responded on 10/31/2016

We would like to say Thank You for trusting us with servicing your vehicle and for giving us a five star review. We appreciate your business very much and look forward to keep being here for all of your service and repair needs.