98% Would Recommend
84% Business Response
Latest Review 2 days ago
Martinique B. on 11/21/2017
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Martinique said they did a good job.
Vehicle: Kia Spectra
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
ELSIE S. on 11/17/2017
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"you dont have to wait too long to be served"
The service is great and you dont get unexpected problems
Vehicle: Ford Focus
Service Date: 10/20/2017
Review Created: 11/17/2017 11:44 AM
Bob R. at Quality Diagnostics responded on 11/21/2017

ALWAYS TRYING TO PLEASE

Dan P. on 11/16/2017
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Dan said this business is conveniently located. He would recommend the business.
Vehicle: Jeep Patriot
Category: Service
Service Date: 11/11/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 11/21/2017

THANK YOU FOR YOUR RECOMMENDATION

Michael B. on 11/13/2017
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Michael said everything was fine and the work was speedy.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 11/21/2017

YOUR COMMENTS ALWAYS IMPORTANT TO US

Sudhakar S. on 11/10/2017
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Sudhakar said the employees were friendly. The work was good. The work was organized. He did not appreciate being overcharged for the part his vehicle needed.
Vehicle: Lincoln LS
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 11/21/2017

THANK YOU FOR YOUR RESPONSE. PARTS CAN VARY DEPENDANT UPON QUALITY.

WADEEA Q. on 11/08/2017
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"Trust worthy 🤗"
I have been coming to this place for about 7 years and I love the outstanding customer service and the excellent job they do on my car , simply the best and honest Quality Diagnostics ever .
Vehicle: Toyota Camry
Service Date: 11/08/2017
Review Created: 11/08/2017 11:37 PM
Bob R. at Quality Diagnostics responded on 11/09/2017

HAPPY CUSTOMERS ARE OUR BUSINESS. THANKS BOB

Howard C. on 11/08/2017
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Howard said his experience was great. This business has good and dependable employees. They treat him well. They do good work, and they were polite and courteous. They take the time to check the vehicle and fix it.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/06/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 11/09/2017

 YOUR BUSINESS IS ALWAYS IMPORTANT TO US. THANKS, BOB

MICHELE J. on 11/03/2017
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"These are the only guys I would trust with my import."
As a woman driving an import, I was worried if I would be taken advantage of mechanically. I have not had that worry since going to Quality Diagnostics. I found them to be honest, reasonably priced and very detail oriented! I have and will continue to recommended them to family & friends that have imported cars.
Vehicle: Mercedes-Benz CLS-Class
Service Date: 10/26/2017
Review Created: 11/03/2017 10:47 AM
Bob R. at Quality Diagnostics responded on 11/09/2017

WE WILL ALWAYS WORK TO KEEPING YOUR TRUST. HERE WHEN EVER YOU NEED US. THANKS, BOB

Stephen O. on 10/26/2017
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Stephen said the staff did exactly what he asked them to do.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 10/05/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 11/09/2017

THANK YOU FOR YOUR BUSINESS. BOB

JOANNE D. on 10/22/2017
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"work done in timely manner. good people"
great
Vehicle: Hyundai Elantra
Service Date: 10/21/2017
Review Created: 10/22/2017 10:18 AM
Bob R. at Quality Diagnostics responded on 10/25/2017

ALWAYS NICE SERVING YOUR NEEDS. THANKS, BOB

James L. on 10/17/2017
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James said the employees provided quality work. The service was good.
Vehicle: Jaguar XJ
Category: Service
Service Date: 10/07/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 10/18/2017

THANK YOU FOR YOUR KIND WORDS. BOB.

PETE M. on 10/15/2017
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"Five stars"
Excellent service and timely.
Vehicle: Dodge Pickup
Service Date: 10/13/2017
Review Created: 10/15/2017 04:58 AM
Bob R. at Quality Diagnostics responded on 10/18/2017

THANKS PETE

PHILIP L. on 10/14/2017
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"Excellent as always!"
Only mechanic I trust. They explain everything. Affordable. I never feel like im being taken advantage of. It's always a pleasant experience
Vehicle: Saturn Outlook
Service Date: 10/13/2017
Review Created: 10/14/2017 02:44 PM
Bob R. at Quality Diagnostics responded on 10/18/2017

THANKS FOR YOUR PRAISE

JEFFREY C. on 10/08/2017
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"Inspection"
Great job.
Vehicle: Toyota RAV4
Service Date: 10/07/2017
Review Created: 10/08/2017 03:06 PM
Bob R. at Quality Diagnostics responded on 10/18/2017

THANKS JEFF

John M. on 10/05/2017
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John said this business provides service every time he uses them. He knows the employees personally.
Vehicle: Chrysler Sebring Sdn
Category: Service
Service Date: 09/26/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 10/18/2017

THANK YOU FOR YOUR CONTINUED BUSINESS. BOB.

Carmen L. on 10/02/2017
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Carmen said he was very pleased. They treat him fairly and they were honest.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 09/28/2017
Review Created: 10/02/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 10/18/2017

THANKS FOR SHARING. BOB

WINSTON B. on 09/30/2017
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"Wb"
Professional and punctual offer great deals
Vehicle: Mercedes-Benz S550
Service Date: 09/23/2017
Review Created: 09/30/2017 05:34 AM
Bob R. at Quality Diagnostics responded on 10/03/2017

ALWAYS TRYING. THANKS, BOB.

Yurfee S. on 09/29/2017
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Yurfee said he has been to the business 2 times and he likes that the staff are very timely.
Vehicle: HUMMER H3T
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 10/03/2017

THANK YOU. BOB.

Richard F. on 09/29/2017
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Richard said they have been working on his vehicles for years. They are always fair.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 10/03/2017

THANKS FOR YOUR LOYALTY, BOB.

TERRY G. on 09/28/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Quality of Work"
Not too happy with the service,starting to cost too much,faulty repairs,car runs worse.
Vehicle: Toyota Camry
Service Date: 09/23/2017
Review Created: 09/28/2017 02:10 PM
Bob R. at Quality Diagnostics responded on 10/03/2017

WE WILL CORRECT ANY ISSUES YOU HAVE. SORRY TO INCONVIENCE YOY. PLEASE COME BACK AND LET US PUT A SMILE ON YOUR FACE. BOB.

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