Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

248 Reviews

99% Would Recommend
84% Business Response
Latest Review 4 days ago

Reviews


JW
Jay W.
Darby, PA
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jay said he appreciated the service that he received at the business. He also said he had no problems.
This review was collected via phone interview by Customer Research Inc.

JW
Jay W.
Darby, PA
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jay said he appreciated the service that he received at the business. He also said he had no problems.
This review was collected via phone interview by Customer Research Inc.

FG
Frank g.
Folcroft, PA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Frank said he has been a customer of the business since 1986, and he would recommend going there for service.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 07/13/2018

YOUR LOYALTY HAS BEEN GREATLY APPRECIATED. WE WILL ALWAYS TRY TO MAINTAIN YOUR SATISFACTION. THE GUYS.


DV
Dominic V.
Glenolden, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Dominic said the employees were really helpful, honest and fair.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 07/13/2018

WE REALLY APPRECIATE YOUR COMMENTS. THANKS BOB.


JM
John M.
Drexel Hill, PA
Honda Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
John said the staff was helpful, understanding and professional.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 07/13/2018

GOOD NEWS. WE ALWAYS TRY. THANKS. THE STAFF.


Verified Customer
Sharon Hill, PA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Quick, great in clean
I dropped off 8 a.m and was called by 9 that my car was finished. Was clean as I left it. So great service.
Bob R. from Quality Diagnostics responded on 06/29/2018

THANK YOU FOR YOUR COMMENTS AND  FOR YOUR BUSINESS. PLEASE COME IN AGAIN.  BOB


MH
Mike H.
Drexel Hill, PA
Subaru B9 Tribeca
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Mike said the business had exceptional service.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 06/22/2018

Great Mike. Thank you for your reply.


TS
Thomas S.
Claymont, DE
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Thomas said he always receives good service from the staff.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 06/22/2018

Thank you Tom for your continued business  Bob.


BJ
Bency J.
Upper Darby, PA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Bency said the staff were hospitable. They got the service done pretty quickly and professionally. Mark deserves a raise, he was a really good guy.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 06/22/2018

Thank you Bency. Marco is a good employee as well as a great guy. I will pass along your comments to him. Bob.


HN
Hong N.
Glenolden, PA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Hong said the service was prompt and the prices were fair.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 06/22/2018

We appreciate your business. Anytime. The guys.


JH
Joseph H.
Wallingford, PA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Joseph said he has been a customer for 10 years and has never been disappointed. It was a great service.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 06/22/2018

Thank you Joe. Customers like yourself keep us trying


WC
William C.
Prospect Park, PA
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with William's wife. She said the staff at the business were very helpful.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 06/22/2018

Thank you for your kind words. We appreciate the business


GR
George R.
Glenolden, PA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
George said the mechanic was very informative and he was quite satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 06/22/2018

Your kind words George mean alot. Thanks from all of us.


KM
Karen M.
Aldan, PA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Karen said employees were honest. They interacted well with her during her service.
This review was collected via phone interview by Customer Research Inc.

RH
Roman H.
Glenolden, PA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Roman said the staff had good attention to detail.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 05/25/2018

THANK YOU ROMAN FOR YOUR COMMENT RECENTLY POSTED.IT IS ALWAYS OUR PURPOSE TO CARE FOR OUR CUSTOMERS. ANYTIME YOU NEED US, WE ARE ALWAYS HERE FOR YOU, THANKS, BOB & STAFF


LG
Latasha g.
Philadelphia, PA
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Latasha said the staff were able to get her in quickly and she is very happy with the service they provided.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 05/22/2018

GLAD TO HEAR FROM YOU LATASHA. SERVICE IS IMPORTANT TO US AS IT IS WITH YOU. YOUR RESPONS IS APPRECIATED.


NK
Naomi K.
Darby, PA
GMC Envoy XUV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Spoke with Kenneth. He said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 05/23/2018

THANK YOU NAOMI. BOB.


OB
Ousmane B.
Sharon Hill, PA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Ousmane said this business was easy to get into and they were quick to finish.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 05/22/2018

WE DO APPRECIATE YOUR BUSINESS. DONT HESITATE TO CALL. BOB.


JR
James R.
Lansdowne, PA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
James said everything worked out, and it was a good price. The mechanic is neat and he takes care not to get dirt tracked into the vehicle. He takes care of everything.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 05/17/2018

IT WAS NICE HEARING FROM YOU JAMES. GLAD EVERYTHING WAS GOOD. WE KEEP TRYING TO SERVE OUR CUSTOMERS NEEDS. SEE YOU AGAIN. BOB


AJ
Anthony J.
Folcroft, PA
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Anthony said the staff are very courteous, good guys. He said they got him right in, and provided very prompt service.
This review was collected via phone interview by Customer Research Inc.
Bob R. from Quality Diagnostics responded on 05/16/2018

THANKS ANTHONY FOR YOUR BUSINESS AND FOR TAKING THE TIME FOR YOUR REVIEW