Quirk Hyundai of Bangor


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

812 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
98% Would Recommend
100% Business Response
Latest Review about 10 hours ago
RICHARD J. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful"
Took the car right in and got it done in a timely manner. Enjoyed the newspaper and popcorn.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/18/2017 04:36 PM
Kerry I. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly and they wash the car"
yes
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 10/18/2017 01:17 PM
David K. on 10/18/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall repair"
It was a simple recall repair and they were done b4 I knew it. they even washed the car, I wan't expecting that. Thanks
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/18/2017 07:14 AM
Janet M. at Quirk Hyundai of Bangor responded on 10/18/2017

Hello David,

I am so glad to see that we got in and out quickly. Thank you for completing this survey, they are very important to us. We do offer Saturday appointments if that is more convenient for you.  We appreciate your business and for allowing us to work on your vehicle. Please feel free to contact us if there is anything that we can do for you.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service; knowledgeable technicians"
We are always happy with our experience at Quirk Hyundai. Excellent service and knowledgeable technicians are always appreciated. The guys at the front desk are friendly, courteous, and make every effort to explain everything to us. They always offer us options and give us good advice.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:53 PM
Janet M. at Quirk Hyundai of Bangor responded on 10/18/2017

Hello,

Thank you very much for the kind words towards our service team. I am very glad to see that everything went well while you were here. Please feel free to contact us if there is anything that we can do for you. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Excellent
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:48 PM
Janet M. at Quirk Hyundai of Bangor responded on 10/18/2017

Hello,

It is great to see that you will be back for your next service. I am so glad to see that our service team was able to meet your expectations. If there is anything that we can do for you, please feel free to contact us. Thank you for your business.

Janet Masnyk
BDC Director
207-299-8786
ALTHEA T. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly professional service"
Outstanding service by a friendly efficient service crew.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:17 PM
Janet M. at Quirk Hyundai of Bangor responded on 10/18/2017

Hello Althea,

Thank you very much for sharing your experience with us. I am so glad to see that everything went well for you. If there is anything that our dealership staff can do for you, please let us know. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Robin N. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata "
Friendly, helpful, comfortable, clean
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/17/2017 02:42 AM
Janet M. at Quirk Hyundai of Bangor responded on 10/17/2017

Hello Robin,

Thank you very much for taking the time to complete this survey. I am glad to see that our service department and service team was able to meet your expectations. If there is anything that we can do for you, please let us know. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Frank T. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Friendly, courteous employees. Work done right. Reasonable prices.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/16/2017 03:03 AM
Janet M. at Quirk Hyundai of Bangor responded on 10/16/2017

Hello Frank,

Thank you very much for the kind words towards our service department. I am so glad to see that they were able to  meet your expectations. If there is anything that we can do for you, please feel free to contact us. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Fred B. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff and service"
as above
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/15/2017 06:47 PM
Janet M. at Quirk Hyundai of Bangor responded on 10/16/2017

Hi Fred,

I am glad to see that our service team was able to meet your expectations. I hope that you have had a great summer. Please feel free to contact us if there is anything that we can do for you. We appreciate your time.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Nothing further
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/15/2017 04:28 AM
Janet M. at Quirk Hyundai of Bangor responded on 10/16/2017

Hello,

Thank you so much for the great score. I am glad to see that our service team was able to meet your expectations. Please feel free to contact us if there is anything that we can do for you.

Janet Masnyk
BDC Director
207-299-8786
Linda M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Fast and very nice service people
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 02:38 PM
Janet M. at Quirk Hyundai of Bangor responded on 10/14/2017

Hello Linda,

Thank you very much for completing this survey. I am so glad to see that our service team was able to meet your expectations. If there is anything that we can do for you, please let us know.

Janet Masnyk
BDC Director
207-299-8786
Daniel C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"10"
10
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 10:27 AM
Janet M. at Quirk Hyundai of Bangor responded on 10/13/2017

Hello Daniel,

Thank you very much for the 5 Star rating. I am so glad to see that our service team was able to meet your expectations. If there is anything that we can do for you, please let us know. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Gary G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good warranty work"
a plus
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/12/2017 03:46 AM
Janet M. at Quirk Hyundai of Bangor responded on 10/12/2017

Hi Gary,

I am glad your repairs were taken care of under warranty. Thank you very much for taking the time to complete this survey. If there is anything that we can do for you, please feel free to contact us. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Carol S. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Carol stephens"
The service representative was very efficient and respectful
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/11/2017 04:21 AM
Janet M. at Quirk Hyundai of Bangor responded on 10/11/2017

Hello Carol,

Thank you so much for taking the time to complete this survey. This survey is our service writers report card on how well they are taking care of our client requests. I am glad to see that they were able to meet your expectations. Please feel free to contact us if there is anything that we can do for you. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Kathleen B. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great people "
great people who are experienced, and know me, I'm a regular
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/10/2017 03:48 PM
Janet M. at Quirk Hyundai of Bangor responded on 10/11/2017

Hello Kathleen,

Thank you for completing this survey. We appreciate your loyalty to Quirk Hyundai over the years. I hope that you have enjoyed your summer. Please feel free to contact us if there is anything that we can do for you.

Janet Masnyk
BDC Director
207-299-8786
Casey G. on 10/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
Went in with a flyer and went home with a new car the same day.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 02:39 PM
Janet M. at Quirk Hyundai of Bangor responded on 10/11/2017

Hello Casey,

Thank you very much for completing this survey, they are very important to our service department. I will forward this survey onto your salesperson that was taking care of your hood repair. If you have any recommendations on our our service department may improve for you next visit, please feel free to contact our service manager directly. Doug Bean 207-299-1873 or dbean@quirkauto.com

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Watching out for issues"
I shared a concern I had and they followed up with checking into the cause. They made recommendations based on my concerns to ensure the safety of the car.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/10/2017 09:16 AM
Janet M. at Quirk Hyundai of Bangor responded on 10/10/2017

Hello,

Thank you for sharing your experience with us. I am so glad to see that we were able to answer any question that you had. If there is anything else that we can do for you, please feel free to contact us on our direct line, 207-299-1623. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
John G. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and easy"
Getting Hyundai service done was quick and easy at Quirk. Who doesn't like quick and easy? Washing the car and the gift bag were totally nice touches.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 10/08/2017 11:32 AM
Janet M. at Quirk Hyundai of Bangor responded on 10/09/2017

Hello John,

I am glad to see that that you and your vehicle were well taken care of while you were at our dealership, it is alway nice to hear that they are doing a great job. If there is anything that we can do for you, please feel free to contact us. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
PETER R. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable, friendly crew!"
Quirk has earned my trust servicing my current and previous two Hyundai vehicles.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/07/2017 03:15 PM
Janet M. at Quirk Hyundai of Bangor responded on 10/09/2017

Hello Peter,

Thank you very much for trusting us to service your vehicle. We appreciate your loyalty to Quirk Hyundai. If there is anything that we can do for you, please feel free to let us know.

Janet Masnyk
BDC Director
207-299-8786
Paula M. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service done in a timely manner"
Excellent. Yes, I would recommend Quirk Hyundai to a friend
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/07/2017 12:15 PM
Janet M. at Quirk Hyundai of Bangor responded on 10/07/2017

Hello Paula,

Thank you so much for the kind words towards our service department. I am glad to see that you had a great experience while you were here. Please feel free to contact us if there is anything that we can do for you. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Displaying Review 1 - 20 of 812 in total