Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 422 Reviews )

100% Would Recommend
Latest Review 9 days ago

Reviews


LR
LISA R.
Stroudsburg, PA
Hyundai Elantra Touring
Verified Customer
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12/10/2018
R & L service review
super friendly, courteous staff
always professional
excellent service
reasonable prices
work done in a timely manner
accommodating

CT
CHARLIE T.
Wind Gap, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Best on the poconos and beyond!!
Russ and Joe always do the job right at a fair price. They stand behind their work.

MB
Michael B.
Effort, PA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Michael said the work was done on time and the service was priced right.
This review was collected via phone interview by Customer Research Inc.

PY
Patricia Y.
Stroudsburg, PA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Patricia said this business's employees are honest. They go above and beyond in helping her out with her vehicle. The facility is good and reliable. She has told people about this place. She stated she can always count on them for help. When she stopped in to have her window fixed, it was not an easy fix, and Russ took care of it. She wouldn't go to anyone else for her vehicle.
This review was collected via phone interview by Customer Research Inc.

PC
PAUL C.
East Stroudsburg, PA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Great service experience as expected
Got oil change and tire rotation, appointment was at 830am, as soon as i arrived on time, my volvo was immediately taken in. Great service

SL
Steve L.
Stroudsburg, PA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Steve said the business always takes good care of him and does good work, as well as in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
East Stroudsburg, PA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke with Simon. He said this business worked on his vehicle and he has never had a problem.
This review was collected via phone interview by Customer Research Inc.

WA
Walter A.
East Stroudsburg, PA
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
Walter said the business does good work and it is a fine place to go.
This review was collected via phone interview by Customer Research Inc.

BL
Buddy L.
Stroudsburg, PA
Chevrolet Express Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Buddy said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

FV
FRANKLIN V.
Henryville, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Ford eexplorer
We are very happy with the service. Friendly and very efficient. We always recommend to our family and friends.

KS
Kerry S.
Dingmans Ferry, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Kerry said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PC
PHILIP C.
Bushkill, PA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Great service and great people !!
I have had my cars serviced at R&L Automotive for many years, and I couldn't be more satisfied with the quality of work...great service and great people !!

MF
MICHAEL F.
East Stroudsburg, PA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Best Mechanics & Shop in the Poconos!
No matter when I call; no matter the problem Russell is always prepared to take care of my auto dilemmas. His talented crew are all highly experienced and everything always comes out right. Occasionally, an unrelated mechanical mishap pops up such as a flat tire and R & L is on the ready to take care of it at their earliest convenience. I enjoy going into the shop because the owner has a unique personality & always makes me laugh, but more importantly their work is excellent and I highly recommend using this shop if you need any type of auto mechanical work for your vehicle.

PC
PAUL C.
East Stroudsburg, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Great service experiennce
This shop is a great recommendation from a coworker. Fast expert service. I made two separate appointments for both of my vehicles. Both I made for nine am. When i arrived both times my car was taken in immediately with no delay. The game changer is the level of experience and expertise. All mechanics are seasoned professionals. Would highly recommend R&L

CR
CAROL R.
Stroudsburg, PA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Wonderful place to have your car worked on!!
I've only been going to R & L for a couple of years but now I wouldn't go anywhere else. They are friendly and very competent. Russ takes his
time and answers all questions and concerns. He goes out of his way to get you the best deal on parts. The guys that work there are knowledgeable
and I trust that when I get my vehicle back that is has been fixed right. Great place. Give them a try.

FR
Francis R.
Marshalls Creek, PA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Francis said she has used the business for 15 years and has been treated well.
This review was collected via phone interview by Customer Research Inc.

KM
KENNETH M.
Long Pond, PA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Another great visit to R & L.
Always treated with respect at R & L. Great service, friendly staff, best quality for the money and they stand behind their work!

CT
CHARLIE T.
Wind Gap, PA
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
This place is awesome
Always great service and honesty
Russ and Joe always do a great job

NM
Nancy M.
Stroudsburg, PA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Nancy said they're good.
This review was collected via phone interview by Customer Research Inc.

JM
Jose M.
East Stroudsburg, PA
Honda S2000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Jose said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 422 in total