Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

808 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


JR
James R.
Louisville, KY
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
James said his vehicle went in and it was fixed under 4 hours. It was very quick service.
This review was collected via phone interview by Customer Research Inc.

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Richard L.
Louisville, KY
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Richard said the work is always outstanding. The vehicle runs better now than it did when he bought it. They're always polite and helpful.
This review was collected via phone interview by Customer Research Inc.

HB
Helen B.
Louisville, KY
Lexus ES 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Helen said she trusts the staff, and the business is the best in the city.
This review was collected via phone interview by Customer Research Inc.

JR
Joey R.
Louisville, KY
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Joey said the business does a great job.
This review was collected via phone interview by Customer Research Inc.

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Greg G.
Louisville, KY
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Greg said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Gary E.
Louisville, KY
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Gary said he was satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

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ROGER S.
Louisville, KY
Mazda CX-7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Fast friendly service
My car is always fixed right. Your employees are very good at fixing cars. Friendly staff

RD
Ray D.
Louisville, KY
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Ray said he is satisfied with the service from the business.
This review was collected via phone interview by Customer Research Inc.

BZ
Becky Z.
Louisville, KY
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Becky said they provide very good service and she was in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CW
Cheryl W.
Louisville, KY
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Cheryl said the employees did a great job, they told her exactly what needed to be done and they were honest.
This review was collected via phone interview by Customer Research Inc.

KA
KATHERINE A.
Louisville, KY
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
Excellent Service as Always
Scott always explains what needs to be done and never tries to convince me to have something done that is not absolutely necessary. I have trusted all the cars I have had for many years with R&W. R&W takes care of my son's cars as well. We won't go anywhere else!

JB
Joseph B.
Griffin, GA
HUMMER H3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Joseph said the employees performed the service in a timely manner. The staff later called to see if the vehicle was running well.
This review was collected via phone interview by Customer Research Inc.

AC
ANN C.
Louisville, KY
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
Great service
As usual Scott did a good job. I only needed a minor repair this time ,good for me,Scott called and explained everything to me. Would not go any where else. Anne

JL
James L.
Louisville, KY
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
James said this business is a great place, and has outstanding service.
This review was collected via phone interview by Customer Research Inc.

SB
Sidney B.
Louisville, KY
Chrysler Pacifica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Sidney said the staff did a wonderful job. They provided good service at a decent price.
This review was collected via phone interview by Customer Research Inc.

LC
Leonard C.
Louisville, KY
Mazda Mazda6
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Leonard said the staff were super nice and friendly. He would go back. His vehicle was dropped off on Monday for a radiator change, and they were supposed to be done by Thursday. One of the parts snapped. They had to fix it and wanted the glue to dry. As a result, he did not get his vehicle back until Monday or Tuesday of the following week. The service was astronomically slow for performing a 3 hour labor job. He would use them again, and he hopes they would be faster. They did keep him updated.
This review was collected via phone interview by Customer Research Inc.

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JOY L.
Louisville, KY
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Great service and price!
I always take my car into R & W for my automotive needs, been doing so for years. Scott is very knowledgeable and all of the staff is friendly. They will go out of their way to accommodate me. I highly recommend R & W.

EM
EDWARD M.
Louisville, KY
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Checking for oil leak
Checked car and did thorough job

BT
Brian T.
Louisville, KY
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Brian said they were really attentive and explanatory. He really liked the personal attention.
This review was collected via phone interview by Customer Research Inc.

JM
JACK M.
Louisville, KY
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2018
2000 Buick
As always, great people and service.