Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

824 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


LY
Loren Y.
Louisville, KY
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Loren said the staff were professional, and helped her in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Taylorsville, KY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
David said the staff do good work, they treat everyone fairly, and the business is a good place to deal with.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Kentucky
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Chris said he really appreciates how Scott was being very helpful, nice and fair. There was just a difference of opinion as far as what to do with the vehicle. He will be back and he will continue to bring his vehicle in.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
Louisville, KY
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Matt said he would recommend this business for service, due to how many years he has been utilizing them.
This review was collected via phone interview by Customer Research Inc.

JW
Jessica W.
Louisville, KY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Jessica said she had no issues with the service.
This review was collected via phone interview by Customer Research Inc.

JC
Jessica C.
Louisville, KY
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Jessica said the staff was very nice, friendly and helpful. She stated she was happy with everything.
This review was collected via phone interview by Customer Research Inc.

LH
LARRY H.
Louisville, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Warranty Service
Took my 2016 Camry to R&W yesterday. After getting 24 months free warranty service from Oxmoor Toyota I decided to use R&W for the rest of my warranty work. I have been a R&W customer for around 13 years and I trust the work they do and the records they keep.

AG
Alan G.
Louisville, KY
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Alan said the staff always treat him okay.
This review was collected via phone interview by Customer Research Inc.

DA
Devron A.
Louisville, KY
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Devron said they really good and helpful.
This review was collected via phone interview by Customer Research Inc.

SB
Sidney B.
Louisville, KY
Chrysler Pacifica
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Sidney said the business did a good job but they are breaking in a new employee, and it was frustrating.
This review was collected via phone interview by Customer Research Inc.

JM
Jae M.
Louisville, KY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jae said the staff was thorough and checked out what he asked.
This review was collected via phone interview by Customer Research Inc.

RD
RUTH D.
Louisville, KY
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Honest
The best, caring, honest , does not over charge.

MF
Mark F.
Louisville, KY
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Mark said the staff got his vehicle in promptly, they checked it out, didn't try to sell him a bill of goods, and were honest people.
This review was collected via phone interview by Customer Research Inc.

DH
DAVE H.
Louisville, KY
Nissan Armada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Always satisfied.....
Been taking my cars to R&W since they opened. Never a complaint. Always competent and courteous and reasonably priced. Wouldn't take my cars anywhere else.........

JH
Jeff H.
Fort Lauderdale, FL
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Jeff said the staff gave him great service, at a good price, and are easy to work with.
This review was collected via phone interview by Customer Research Inc.

KL
Kimberly L.
Louisville, KY
Chrysler Town & Country SWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Kimberly said they are the best.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Louisville, KY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
James said his vehicle went in and it was fixed under 4 hours. It was very quick service.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Louisville, KY
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Richard said the work is always outstanding. The vehicle runs better now than it did when he bought it. They're always polite and helpful.
This review was collected via phone interview by Customer Research Inc.

HB
Helen B.
Louisville, KY
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Helen said she trusts the staff, and the business is the best in the city.
This review was collected via phone interview by Customer Research Inc.

JR
Joey R.
Louisville, KY
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Joey said the business does a great job.
This review was collected via phone interview by Customer Research Inc.