Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

810 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


LM
LISA M.
Louisville, KY
Ford Focus
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07/12/2012
Wonderful!
LOVE R & W Automotive! Quick service; Fast getting in to get any work done, Quick service once your car's in; Friendly staff starting with Scott & Karen and going all the way down the staff. The repairmen come in to talk to Scott about the car they're working on and always say hello to you, even if they're working on someone else's car. Love the Buy 5, get 6th one free oil change. Been coming to Scott for probably 20 years now.

CG
CHIP G.
Toyota Highlander
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07/09/2012
service
great service

FL
FLORENCE L.
Louisville, KY
Ford Taurus
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07/09/2012
They did a good job.
I thought that they were very polite and straight forward about what the problem was and how to fix it. Thank you.

DH
DEAN H.
Louisville, KY
Chrysler Town & Country
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07/05/2012
Good Service
R&W has been providing service for our 1999 vehicle since its original warranty expired. We have been happy with our relationship with them and appreciate having them relatively close.

JM
JACK M.
Louisville, KY
Buick LeSabre
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06/27/2012
Great personal service.
Great personal service. I have been taking my cars here for many years and have had positive experiences in most all cases.When there was a problem, it was resolved very quickly.

MJ
MARK J.
Louisville, KY
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2012
Great Service!
R&W aways takes great care of our cars!

WM
WILLIS M.
Louisville, KY
Ford Mustang
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06/26/2012
Quality service and personable
Provided quality service in a timely manner. Staff was personable, felt like they cared. Very satisfied customer.

LA
LINDA A.
Louisville, KY
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2012
awesome service
You will check everything out on the vehicle and let me know when something needs to be fixed. You also make sure everything is in working order before returning the vehicle to me.

JM
Jack M.
Louisville, KY
Mercury Sable
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06/22/2012 Category: Service
Jack said he was happy with everything they did.
This review was collected via phone interview by Customer Research Inc.

DF
DEAN F.
Louisville, KY
Ford Pickup
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06/16/2012
Scott treats his customers right.
Scott treats his customers right.

KR
Kenny R.
Louisville, KY
Honda CR-V
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06/16/2012 Category: Service
Kenny said this business did the job right and at the right price.
This review was collected via phone interview by Customer Research Inc.

LK
Linda K.
Louisville, KY
Honda Civic
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06/16/2012 Category: Service
Linda said this business was really good, nice and did everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

HP
Heather P.
Louisville, KY
Chevrolet TrailBlazer
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06/16/2012 Category: Service
Heather said Scott is a life long friend and he trusts him.
This review was collected via phone interview by Customer Research Inc.

BW
Betty W.
Louisville, KY
Chevrolet Impala
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06/12/2012 Category: Service
Betty said she needed a new battery and they got her in ahead of others. They were polite and considerate. She stated she was very pleased she finally found this business.
This review was collected via phone interview by Customer Research Inc.

JB
Jerry B.
Louisville, KY
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2012 Category: Service
Jerry said he had no trouble with them or his vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
DORIS B.
Louisville, KY
Buick LeSabre
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06/05/2012
Service on 5-5-12
I was very satisfied with the service I received and will definitely return when it is necessary. Thanks.

LH
LINDA H.
Louisville, KY
Toyota Corolla
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06/01/2012
1998 Toyoto
Service and friendlyness great as usual.

JB
Juanita B.
Louisville, KY
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05/31/2012 Category: Service
Juanita said this business was fine and good.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
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05/31/2012 Category: Service
Linda said she has taken her vehicle to this business for a long time. She liked the service.
This review was collected via phone interview by Customer Research Inc.

VT
Virginia T.
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2012 Category: Service
Virginia said she has always been very pleased with the services she has received at this business. The staff has been prompt. She said she has never had to take her vehicle back to have them correct mistakes. The staff have been very nice to work with and they are very personable.
This review was collected via phone interview by Customer Research Inc.