Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

836 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


JM
JOHN M.
Taylorsville, KY
Ford Escape
Verified
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07/28/2012
Always Excellent!
Love you guys and appreciate you taking care of my car!

LJ
Louis J.
Louisville, KY
Ford Escort
Verified
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07/28/2012 Category: Service
Spoke with Joan. She said they are always accommodating. She drives a long way to have her vehicle serviced at this business.
This review was collected via phone interview by Customer Research Inc.

RS
Rebecca S.
Louisville, KY
Ford Escape
Verified
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07/28/2012 Category: Service
Rebecca said has been a repeat customer for years because she trusts them and they do good work.
This review was collected via phone interview by Customer Research Inc.

RC
Rick C.
Louisville, KY
Dodge Dakota
Verified
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07/28/2012 Category: Service
Rick said he liked the courtesy shuttle and the business was personable.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Louisville, KY
Chevrolet Silverado
Verified
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07/28/2012 Category: Service
Larry said he was satisfied with his experience.
This review was collected via phone interview by Customer Research Inc.

KR
KENNY R.
Louisville, KY
Honda CR-V
Verified
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07/21/2012
goes the extra mile
a man of Ethics, Scott Wayne

LM
LISA M.
Louisville, KY
Ford Focus
Verified
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07/12/2012
Wonderful!
LOVE R & W Automotive! Quick service; Fast getting in to get any work done, Quick service once your car's in; Friendly staff starting with Scott & Karen and going all the way down the staff. The repairmen come in to talk to Scott about the car they're working on and always say hello to you, even if they're working on someone else's car. Love the Buy 5, get 6th one free oil change. Been coming to Scott for probably 20 years now.

CG
CHIP G.
Toyota Highlander
Verified
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07/09/2012
service
great service

FL
FLORENCE L.
Louisville, KY
Ford Taurus
Verified
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07/09/2012
They did a good job.
I thought that they were very polite and straight forward about what the problem was and how to fix it. Thank you.

DH
DEAN H.
Louisville, KY
Chrysler Town & Country
Verified
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07/05/2012
Good Service
R&W has been providing service for our 1999 vehicle since its original warranty expired. We have been happy with our relationship with them and appreciate having them relatively close.

JM
JACK M.
Louisville, KY
Buick LeSabre
Verified
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06/27/2012
Great personal service.
Great personal service. I have been taking my cars here for many years and have had positive experiences in most all cases.When there was a problem, it was resolved very quickly.

MJ
MARK J.
Louisville, KY
Toyota Sienna
Verified
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06/27/2012
Great Service!
R&W aways takes great care of our cars!

WM
WILLIS M.
Louisville, KY
Ford Mustang
Verified
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06/26/2012
Quality service and personable
Provided quality service in a timely manner. Staff was personable, felt like they cared. Very satisfied customer.

LA
LINDA A.
Louisville, KY
Ford Focus
Verified
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06/23/2012
awesome service
You will check everything out on the vehicle and let me know when something needs to be fixed. You also make sure everything is in working order before returning the vehicle to me.

JM
Jack M.
Louisville, KY
Mercury Sable
Verified
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06/22/2012 Category: Service
Jack said he was happy with everything they did.
This review was collected via phone interview by Customer Research Inc.

DF
DEAN F.
Louisville, KY
Ford Pickup
Verified
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06/16/2012
Scott treats his customers right.
Scott treats his customers right.

KR
Kenny R.
Louisville, KY
Honda CR-V
Verified
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06/16/2012 Category: Service
Kenny said this business did the job right and at the right price.
This review was collected via phone interview by Customer Research Inc.

LK
Linda K.
Louisville, KY
Honda Civic
Verified
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06/16/2012 Category: Service
Linda said this business was really good, nice and did everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

HP
Heather P.
Louisville, KY
Chevrolet TrailBlazer
Verified
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06/16/2012 Category: Service
Heather said Scott is a life long friend and he trusts him.
This review was collected via phone interview by Customer Research Inc.

BW
Betty W.
Louisville, KY
Chevrolet Impala
Verified
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06/12/2012 Category: Service
Betty said she needed a new battery and they got her in ahead of others. They were polite and considerate. She stated she was very pleased she finally found this business.
This review was collected via phone interview by Customer Research Inc.