Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

810 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


SG
Stephen G.
Louisville, KY
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Stephen said the staff was very friendly, fast, and the work was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Bradley S.
Louisville, KY
Ford Crown Victoria
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Bradley said Scott and the guys at this business always do excellent work. They keep his vehicle running right and they are very dependable.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Louisville, KY
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
John said the service is always good.
This review was collected via phone interview by Customer Research Inc.

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Sidney B.
Louisville, KY
Chrysler Pacifica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Sidney said they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Patrick S.
Louisville, KY
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017 Category: Service
Patrick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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DORTHY S.
Louisville, KY
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
My Favorite Shop
I can always count on Scott to take care of my car. His shop is filled with knowledgeable and helpful people. Thanks for being there when I need you.

EB
Elizabeth B.
Dayton, TN
Chevrolet HHR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Elizabeth said this business provided great service and they were very helpful.
This review was collected via phone interview by Customer Research Inc.

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Molly M.
Louisville, KY
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Molly said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

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CINDY R.
Shepherdsville, KY
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
High Quality Service!
My family & I have been customers of R&W for years. They personally take an interest in your vehicle troubles & truly make sure to give 110% in getting your car fixed & back to ya in a timely manor. I’ll never take my vehicle anywhere else!

CH
CAROL H.
Louisville, KY
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017
Excellent Service!
Awesome service as always! Being a woman, it is so important to have an auto mechanic you can trust to be honest and do great work. Thank you!!

CF
Carol F.
Louisville, KY
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017 Category: Service
Carol said they have consistently provided god service for years.
This review was collected via phone interview by Customer Research Inc.

JS
Jacob S.
Louisville, KY
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017 Category: Service
Jacob said he was pleased and they did a good job.
This review was collected via phone interview by Customer Research Inc.

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CARTER H.
Louisville, KY
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2017
It's friendly, local and fast.
I've been going to R&W now for about a year. I trust them to take care of my car because upon the first few visits to put me at ease Scott the owner brought me into the shop, showed and explained to me what was going on. I didnt feel like I was getting ripped off or taken advantage of. They are always nice and friendly to me and are able to get my in on short notice and always deliver great service.

DD
Davis D.
Louisville, KY
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Davis said this business did a great job. They were quick and trustworthy.
This review was collected via phone interview by Customer Research Inc.

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Suzie M.
Louisville, KY
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Suzie said this business got her vehicle back to her and they fixed it.
This review was collected via phone interview by Customer Research Inc.

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Bob S.
Louisville, KY
Mercury Mountaineer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Bob said the service was good.
This review was collected via phone interview by Customer Research Inc.

MJ
MARK J.
Louisville, KY
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2017
Difficult Fix Fast Before 3 Day Weekend
I realized I had a serious issue with my van the Friday morning before Labor Day. R&W root caused and solved the issue so I could have my vehicle back by the weekend. The issue was related to the oil system as I was 4 quarts low so not an easy fix. Thanks R&W!!!

GS
Gene S.
Louisville, KY
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Gene said the staff always service his vehicle. They always do the repairs right.
This review was collected via phone interview by Customer Research Inc.

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Eric M.
Louisville, KY
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Eric said he had a good experience using this business. They did not try to swindle him.
This review was collected via phone interview by Customer Research Inc.

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Alene M.
Louisville, KY
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2017 Category: Service
Alene said she has known this facility for 20 years. Her experience with them was great.
This review was collected via phone interview by Customer Research Inc.