Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

856 Reviews

99% Would Recommend
Latest Review 19 days ago

Reviews


AC
ANN C.
Louisville, KY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
Great service
As usual Scott did a good job. I only needed a minor repair this time ,good for me,Scott called and explained everything to me. Would not go any where else. Anne

JL
James L.
Louisville, KY
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
James said this business is a great place, and has outstanding service.
This review was collected via phone interview by Customer Research Inc.

SB
Sidney B.
Louisville, KY
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Sidney said the staff did a wonderful job. They provided good service at a decent price.
This review was collected via phone interview by Customer Research Inc.

LC
Leonard C.
Louisville, KY
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Leonard said the staff were super nice and friendly. He would go back. His vehicle was dropped off on Monday for a radiator change, and they were supposed to be done by Thursday. One of the parts snapped. They had to fix it and wanted the glue to dry. As a result, he did not get his vehicle back until Monday or Tuesday of the following week. The service was astronomically slow for performing a 3 hour labor job. He would use them again, and he hopes they would be faster. They did keep him updated.
This review was collected via phone interview by Customer Research Inc.

JL
JOY L.
Louisville, KY
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Great service and price!
I always take my car into R & W for my automotive needs, been doing so for years. Scott is very knowledgeable and all of the staff is friendly. They will go out of their way to accommodate me. I highly recommend R & W.

EM
EDWARD M.
Louisville, KY
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Checking for oil leak
Checked car and did thorough job

BT
Brian T.
Louisville, KY
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Brian said they were really attentive and explanatory. He really liked the personal attention.
This review was collected via phone interview by Customer Research Inc.

JM
JACK M.
Louisville, KY
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2018
2000 Buick
As always, great people and service.

DH
DAVE H.
Louisville, KY
Honda CR-V
Verified Customer
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02/21/2018
Honda CRV maintenance
As always, the work was done well and in a timely manner. Wouldn't take my cars anywhere else......Dave Hakel

BN
Brad N.
Shepherdsville, KY
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Brad said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

PS
Patrick S.
Louisville, KY
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Patrick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KL
Kevin L.
Kentucky
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Kevin said this business is the best. They do good work and they have good people on staff. Also, the facility itself is clean.
This review was collected via phone interview by Customer Research Inc.

KJ
Kurtis J.
Louisville, KY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Kurtis said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

AH
Adis H.
Louisville, KY
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Adis said they were great.
This review was collected via phone interview by Customer Research Inc.

DY
Dudley Y.
Louisville, KY
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Dudley said the staff at this facility did everything they said they would do, and took care of the issues with his vehicle. He stated he felt it was an excellent business which provided excellent service.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Louisville, KY
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Joe said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Harrods Creek, KY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

GR
Greg R.
Port Royal, KY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Greg said the business was easy to work with, the prices were reasonable, and they exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

PD
Pauline D.
Louisville, KY
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018 Category: Service
Pauline said the staff were honest, friendly, and like family. They treat her great.
This review was collected via phone interview by Customer Research Inc.

SW
Sabrina W.
Louisville, KY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Sabrina said the employees did more than what she expected them to do.
This review was collected via phone interview by Customer Research Inc.