Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

872 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JL
JOY L.
Louisville, KY
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Great service and price!
I always take my car into R & W for my automotive needs, been doing so for years. Scott is very knowledgeable and all of the staff is friendly. They will go out of their way to accommodate me. I highly recommend R & W.

EM
EDWARD M.
Louisville, KY
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Checking for oil leak
Checked car and did thorough job

BT
Brian T.
Louisville, KY
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Brian said they were really attentive and explanatory. He really liked the personal attention.
This review was collected via phone interview by Customer Research Inc.

JM
JACK M.
Louisville, KY
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2018
2000 Buick
As always, great people and service.

DH
DAVE H.
Louisville, KY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
Honda CRV maintenance
As always, the work was done well and in a timely manner. Wouldn't take my cars anywhere else......Dave Hakel

BN
Brad N.
Shepherdsville, KY
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Brad said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

PS
Patrick S.
Louisville, KY
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Patrick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KL
Kevin L.
Kentucky
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Kevin said this business is the best. They do good work and they have good people on staff. Also, the facility itself is clean.
This review was collected via phone interview by Customer Research Inc.

KJ
Kurtis J.
Louisville, KY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Kurtis said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

AH
Adis H.
Louisville, KY
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Adis said they were great.
This review was collected via phone interview by Customer Research Inc.

DY
Dudley Y.
Louisville, KY
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Dudley said the staff at this facility did everything they said they would do, and took care of the issues with his vehicle. He stated he felt it was an excellent business which provided excellent service.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Louisville, KY
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Joe said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Harrods Creek, KY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

GR
Greg R.
Port Royal, KY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Greg said the business was easy to work with, the prices were reasonable, and they exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

PD
Pauline D.
Louisville, KY
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018 Category: Service
Pauline said the staff were honest, friendly, and like family. They treat her great.
This review was collected via phone interview by Customer Research Inc.

SW
Sabrina W.
Louisville, KY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Sabrina said the employees did more than what she expected them to do.
This review was collected via phone interview by Customer Research Inc.

TS
Tarek S.
Louisville, KY
Cadillac Fleetwood
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Tarek said the customer service was excellent, the employees were very helpful, and the vehicle was fixed well. He suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

DD
Don D.
Louisville, KY
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Don said the business did everything they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

RD
RUTH D.
Louisville, KY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Will always make it right, the best !
They are number one in our book.
They go the extra step to always make it right.
Never have to worry about them over charging or doing work that is not needed, honest family. Been with them for over 30 plus years, they just are the best, plain & simple ! !

DH
DARROLL H.
Louisville, KY
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Fast and Efficient
When in with hard to start and other electrical issues. Diagnosed as bad battery and replaced. In and out in under an hour.