Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

836 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


LS
LINDA S.
Louisville, KY
Chevrolet Cruze
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017
Convient location
The staff is friendly and thorough and I would give a “5” had it been less expensive.

CL
Chris L.
Louisville, KY
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Chris said Scott was very nice and he kept him informed.
This review was collected via phone interview by Customer Research Inc.

PO
Patrick O.
Louisville, KY
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Patrick said the business was extremely helpful and proactive. He stated he feels good to have dropped off his vehicle there.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Reno, NV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
Outstanding customer service!!
Scott treated my parents like they were his own. I live over 2000 miles away, and need an honest trustworthy shop for Mom and Dad, and certainly found it in this one! Integrity all the way!

JP
Jim P.
Louisville, KY
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2017 Category: Service
Jim said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

SH
SCOTT H.
Louisville, KY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
Review
Takes their time and does a thorough job.

SG
Stephen G.
Louisville, KY
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Stephen said the staff was very friendly, fast, and the work was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BS
Bradley S.
Louisville, KY
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Bradley said Scott and the guys at this business always do excellent work. They keep his vehicle running right and they are very dependable.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Louisville, KY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
John said the service is always good.
This review was collected via phone interview by Customer Research Inc.

SB
Sidney B.
Louisville, KY
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Sidney said they did a good job.
This review was collected via phone interview by Customer Research Inc.

PS
Patrick S.
Louisville, KY
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017 Category: Service
Patrick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DS
DORTHY S.
Louisville, KY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
My Favorite Shop
I can always count on Scott to take care of my car. His shop is filled with knowledgeable and helpful people. Thanks for being there when I need you.

EB
Elizabeth B.
Dayton, TN
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Elizabeth said this business provided great service and they were very helpful.
This review was collected via phone interview by Customer Research Inc.

MM
Molly M.
Louisville, KY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Molly said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

CR
CINDY R.
Shepherdsville, KY
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
High Quality Service!
My family & I have been customers of R&W for years. They personally take an interest in your vehicle troubles & truly make sure to give 110% in getting your car fixed & back to ya in a timely manor. I’ll never take my vehicle anywhere else!

CH
CAROL H.
Louisville, KY
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017
Excellent Service!
Awesome service as always! Being a woman, it is so important to have an auto mechanic you can trust to be honest and do great work. Thank you!!

CF
Carol F.
Louisville, KY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017 Category: Service
Carol said they have consistently provided god service for years.
This review was collected via phone interview by Customer Research Inc.

JS
Jacob S.
Louisville, KY
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017 Category: Service
Jacob said he was pleased and they did a good job.
This review was collected via phone interview by Customer Research Inc.

CH
CARTER H.
Louisville, KY
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2017
It's friendly, local and fast.
I've been going to R&W now for about a year. I trust them to take care of my car because upon the first few visits to put me at ease Scott the owner brought me into the shop, showed and explained to me what was going on. I didnt feel like I was getting ripped off or taken advantage of. They are always nice and friendly to me and are able to get my in on short notice and always deliver great service.

DD
Davis D.
Louisville, KY
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Davis said this business did a great job. They were quick and trustworthy.
This review was collected via phone interview by Customer Research Inc.