Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

809 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


RV
Robert V.
Louisville, KY
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017 Category: Service
Robert said this business worked in his best interest. They performed the job in the manner that he wanted it done. He was very pleased.
This review was collected via phone interview by Customer Research Inc.

HP
HENRY P.
Louisville, KY
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2017
Great service
Thank you for assistance with Henry and always taking good care of our vehicles!

MM
Mike M.
Louisville, KY
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Mike said he had decent service, and Scott does a good job.
This review was collected via phone interview by Customer Research Inc.

LH
LARRY H.
Louisville, KY
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017
Satisfied
As expected R&W did an excellent job. Have been having my cars serviced and repaired at R&W for over 10 years. I highly recommend Scott and his staff.

PW
PEGGY W.
Louisville, KY
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017
Have been taking our vehicles here for years
Dependable, honest about maintenance. Always gets the job done in timely manner.

DY
Daniel Y.
Louisville, KY
Mercury Capri
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2017 Category: Service
Daniel said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
JACK M.
Louisville, KY
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2017
Great personal service!
Last minute oil change request, service was performed on schedule.

HB
Helen B.
Louisville, KY
Lexus ES 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Helen said the employees could not be nicer. She could not have asked for better service.
This review was collected via phone interview by Customer Research Inc.

KD
Keith D.
Louisville, KY
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Spoke with Pat. She said the business always provided great service and it was appreciated.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Louisville, KY
Ford Pickup Heritage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Brian said the owner is good at communicating and letting him know what is going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.

SB
Sidney B.
Louisville, KY
Chrysler Pacifica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Sidney said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Louisville, KY
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2017 Category: Service
John said he trusts this business.
This review was collected via phone interview by Customer Research Inc.

BS
Bruce S.
Louisville, KY
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Bruce said his experience with this business was nice.
This review was collected via phone interview by Customer Research Inc.

TC
TIM C.
Louisville, KY
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017
Always reliable and fair
Scott and team take good care of our cars. Repairs are done right the first time at a fair price.

TR
Tom R.
Louisville, KY
Lincoln Town Car
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2017 Category: Service
Tom said it was his second time there and they had his vehicle for too long. The workmanship is good.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
Louisville, KY
Chevrolet Malibu
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/28/2017 Category: Service
Scott said he felt like they had poor time management.
This review was collected via phone interview by Customer Research Inc.

ZD
Zane D.
Louisville, KY
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017 Category: Service
Zane said they did a great job and the price was fair. He said everyone was friendly and he is definitely going back.
This review was collected via phone interview by Customer Research Inc.

RS
ROGER S.
Louisville, KY
Mazda CX-7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017
People know what they're doing
People know what they're doing. My car runs like brand-new and thanks everybody

CL
CATHY L.
Louisville, KY
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017
Great Service and Staff
The service and staff are the greatest! Been going to them for years.

JC
James C.
Louisville, KY
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
James said he has been a customer for a long time and he will continue to go there.
This review was collected via phone interview by Customer Research Inc.