Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

839 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


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Yoan P.
Louisville, KY
Ford F-150
Verified
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07/22/2017 Category: Service
Yoan said everything went great with his service visit at this business. They explained everything to him in detail and gave him advice.
This review was collected via phone interview by Customer Research Inc.

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Christen G.
Louisville, KY
Honda Odyssey
Verified
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07/22/2017 Category: Service
Spoke with David. He said everybody at this business was very nice, and helpful. They educated him on what they would do and they were not vague about anything. He said they were up front.
This review was collected via phone interview by Customer Research Inc.

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John R.
Louisville, KY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
John said they are nice people and he trusts them with his vehicle.
This review was collected via phone interview by Customer Research Inc.

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CATHY L.
Louisville, KY
Ford Explorer
Verified
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07/20/2017
R&W Automotive
Great service and staff. Very dependable.

BJ
Bo J.
Louisville, KY
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2017 Category: Service
Bo said he liked the business. They were very personable, but he had to take his vehicle to the business 3 different times to fix the Hybrid on his vehicle. He said he hopes they solved the problem. He could have gone to other businesses that were closer, but he liked this business the most.
This review was collected via phone interview by Customer Research Inc.

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Jeff J.
Louisville, KY
Jeep Wrangler
Verified
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07/13/2017 Category: Service
Jeff said his overall experience was good. They were quick and reasonable.
This review was collected via phone interview by Customer Research Inc.

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LARRY H.
Louisville, KY
Chrysler 300
Verified
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07/12/2017
On Time
Auto serviced on time and work is always top notch.

SB
Sidney B.
Louisville, KY
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Sidney said the technicians are very good. They are nice and courteous.
This review was collected via phone interview by Customer Research Inc.

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STACY S.
Louisville, KY
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
Friendly staff
They always get the job done right the first time.

MT
Mariah T.
Kentucky
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Mariah said this business was very nice, they worked with her, and provided a ride for her.
This review was collected via phone interview by Customer Research Inc.

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Vicki B.
Louisville, KY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017 Category: Service
Vicki said this business was very nice. They had great information for her. The service was good and they got the job done.
This review was collected via phone interview by Customer Research Inc.

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Steven S.
Cuba, OH
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Steven said this business was great. He had no issues with their service.
This review was collected via phone interview by Customer Research Inc.

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JOHN B.
Racine, WI
Jeep Liberty
Verified
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06/16/2017
Thank yoiu Scott and R & W Team for the super service, and fast turn around on repairing our vehicle. So appreciative of how well R&W Automotive has taken care of our vehicles.
Thank yoiu Scott and R & W Team for the super service, and fast turn around on repairing our vehicle. So appreciative of how well R&W Automotive has taken care of our vehicles.

RS
ROGER S.
Louisville, KY
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017
Know what there doing
Fast friendly service

HB
Helen B.
Louisville, KY
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Helen said she has known this business for a long time. She would not go anywhere else.
This review was collected via phone interview by Customer Research Inc.

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Denita C.
Louisville, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
Denita said this business provides excellent service and the staff are friendly.
This review was collected via phone interview by Customer Research Inc.

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Norman R.
Louisville, KY
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017 Category: Service
Norman said they were very professional and nice. They got it done quickly.
This review was collected via phone interview by Customer Research Inc.

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Katie S.
Louisville, KY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017 Category: Service
Katie said she dropped off a vehicle to this business that was not working and came back home with a vehicle that was.
This review was collected via phone interview by Customer Research Inc.

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Brian C.
Louisville, KY
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Brian said this business has customer service that is through the roof. They perform great work and they do not perform any service that is not needed.
This review was collected via phone interview by Customer Research Inc.

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Jesse V.
Louisville, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Jesse said the business does a good job.
This review was collected via phone interview by Customer Research Inc.