Reviews
CH
CHERYL H.
Louisville, KY
Honda Civic

11/26/2019
Quality Customer Service
I have been a customer of R&W for some time now. With the 3 vehicles that we have taken to Scott, him and his crew have only given top notch attention to my issues and handling it with the best in customer service. I use to take my vehicles to the dealership and found that their main focus was meeting a quota and get them in and get them out! This is not the case with R&W. I have had my 2003 Honda Civic in Scotts shop for over two weeks( major repair) but there was always communication from Scott or Kim as far as the progress. R&W is a great company but most importantly, they're great people. Thanks to you all at R&W.
Recommended
HH
Hallie H.
Louisville, KY
Jeep Compass

11/15/2019
Category:
Service
Hallie said the staff answered all her questions.
Recommended
This review was collected via phone interview by Customer Research Inc.
GM
Gayle M.
Louisville, KY
Honda Accord Sdn

11/13/2019
Category:
Service
Gayle said they were excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
DORTHY S.
Louisville, KY
Ford Focus

11/10/2019
Best Ever
This ios the place. You take you car in for service and that is just what you get and more. They take care of my car as if it was their own. Thanks Scott.
Recommended
JR
Julie R.
Louisville, KY
Chevrolet Monte Carlo

11/04/2019
Category:
Service
Julie said the employees were really friendly, they updated her frequently and took care of the vehicle and got it back to her quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
LW
LESTER W.
Louisville, KY
GMC Acadia

10/24/2019
Scott has a great facility with great machanics
I recommend R & W as Scott always has done our work with no issues.
Recommended
EJ
Ed J.
Louisville, KY
Nissan Murano

10/10/2019
Category:
Service
Ed said they did the job correctly and did it quickly and efficiently as well.
Recommended
This review was collected via phone interview by Customer Research Inc.
CW
Chris W.
Louisville, KY
Ford Edge

10/10/2019
Category:
Service
Chris said he has used them several times now. They do a good job and complete what needs to be done on the vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Louisville, KY
Ford Escape

10/08/2019
Great job, again👍🏼
R&W has been my car repair of choice for many years. Always work with my schedule, tell me what needs to be done before starting & tell when something DOESN’T need to be done. Appreciate their skills & honesty!!
Recommended
SL
Samantha L.
Louisville, KY
Chevrolet Malibu

10/07/2019
Category:
Service
Samantha said the business was really friendly and helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
MARY ANNE M.
Louisville, KY
Honda Accord Cpe

10/05/2019
R&W Automotive always give good service. Greg was so helpful yesterday, and I really appreciate his help. Thank you, Greg!
Good people work at R&W. They are always helpful and dependable.
Recommended
PD
Pauline D.
Louisville, KY
Ford Taurus

10/04/2019
Category:
Service
Pauline said this business is always honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
Ron R.
Louisville, KY
Chevrolet Silverado 1500

09/30/2019
Category:
Service
Ron said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CL
CATHY L.
Louisville, KY
Ford Focus

09/24/2019
Great and knowledgeable staff
I have been going to R & W for years. I wouldn’t take my car anywhere else. They know what they are doing and they are very friendly.
Recommended
SM
SCOTT M.
Louisville, KY
Hyundai Tiburon

09/19/2019
Excellent, Courteous and Reasonably Priced Service
No matter if the service my car needs is large or small the people at R & W are always courteous and the work is top quality. They always go above and beyond what is expected to make sure no other problems are about to pop up. They are also very reasonably priced.
Recommended
ML
Maggie L.
Louisville, KY
Cadillac Eldorado

09/13/2019
Category:
Service
Maggie said that the service was good, the staff was personable, and the vehicle is running real good right now.
Recommended
This review was collected via phone interview by Customer Research Inc.
HP
HENRY P.
Louisville, KY
Ford Explorer

09/11/2019
Service
Excellent - above expected service at all levels.
Thank you!
Sandy
Thank you!
Sandy
Recommended
JM
JOHN M.
Taylorsville, KY
Ford Edge

08/21/2019
The Best!
R and W is the best! We have trusted them with all our cars forever!
Recommended
LH
LISA H.
Louisville, KY
Ford Focus

08/21/2019
Good service, thorough check ups
I've been a customer of Scott's for a few decades. He & his mechanics have always given me good service. They are very thorough & careful with whatever repairs they make to customers' vehicles. Scott is a rarity in the auto repair business - he's honest, thorough, friendly, and most important, respectful.
Recommended
AW
ALLEN W.
Louisville, KY
Honda CR-V

08/20/2019
Oil change
We were surprised that this one was our free one!!! So nice to have some one to keep records!! We stink at that.
Staff is ALWAYS polite, helpful & courteous.
Repairs or oil changes always done in prompt fashion. Love these guys!!
Staff is ALWAYS polite, helpful & courteous.
Repairs or oil changes always done in prompt fashion. Love these guys!!
Recommended