Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(984 Reviews)

99% Would Recommend
Latest Review 15 days ago

Reviews


RE
RICK E.
Louisville, KY
Ford Econoline Cargo Van
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Customer
Very thorough

TR
Tom R.
Louisville, KY
Lincoln Town Car
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2017 Category: Service
Tom said it was his second time there and they had his vehicle for too long. The workmanship is good.

AK
Allan K.
Louisville, KY
Chevrolet Astro
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/21/2016 Category: Service
Allan said the business did not perform the work in a timely manner and there is now a tick that he does not recall being there previous to this service. He is not satisfied with the service he received there.

BB
Barry B.
Louisville, KY
Dodge Pickup
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2016 Category: Service
Barry said he was very disappointed in this business. They thought they could fix the hydraulics but after he spent a lot of money they did not know how to repair his vehicle so he had to take it to another facility where it was repaired.

KR
KENNY R.
Louisville, KY
Honda CR-V
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/17/2014
Car smelled terrible inside when I got in it something smelled awful
Price ok smell was bad

SW
STAN W.
Louisville, KY
Honda Accord
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/17/2014
C'mon Man
Engine Light came on as soon as I pulled out of R&W

BF
Bob F.
Louisville, KY
Ford Freestar Wagon
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/14/2020 Category: Service
Bob said the overall experience was not poor, and was not excellent. He understands they run a tight ship and try to accommodate everyone. It is not always possible. One has to be flexible. He has always been impressed with how well organized they are. The young lady working up front does an outstanding job.

JM
Joe M.
Louisville, KY
Chevrolet Cruze
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020 Category: Service
Joe has always been satisfied with the service. They don't put things on that are not needed. He has all his vehicle work done there.

JC
Jessica C.
Louisville, KY
Honda Civic Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2020 Category: Service
Jessica said the staff was very accommodating.

KR
KARLY R.
Shepherdsville, KY
Mazda CX-5
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
Highly recommend!
I highly recommend R&W Automotive to anyone looking for a good mechanic! They are trustworthy and honest!

WS
WILL S.
Shepherdsville, KY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
Nice place
Nice neighborhood place to deal with.

MG
Mark G.
Louisville, KY
Chevrolet Lumina
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020 Category: Service
Mark said he was satisfied. He likes the way they got it in and out. They seem to get right to the problem. They didn't sell him a bill goods that he didn't need. He's pretty satisfied with the way things went.

SH
SHELBY H.
Louisville, KY
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2020
Great service! Very knowledgeable!Great prices!
Best customer service in town,my family has been coming here for generations.Highly recommend! Best prices and people in town!

CC
Chris C.
Bagdad, KY
Jeep Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020 Category: Service
Chris said they do great work and are reasonably priced. His whole family goes there.

AW
ALLEN W.
Louisville, KY
Kia Sorento
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
Customer service - they go the extra mile
They have been there for me & our 2 cars.
Especially finding out how to fix our KIA when KIA service center said "if you can't remove the rest of the broken bolt - junk the car". I will be forever thankful for their help & support!!!