Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

260 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


JB
Jon B.
Maryland
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Jon said the staff were very good, very thorough, and very attentive to his needs.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Frederick, MD
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05/29/2018
Audi S4 service
Great experience with RAI. Had a major amount of work done on my S4 and they were great to work with. Ray kept me posted throughout the process and the tech (Steve) working on my car was great as well. Nothing but good things to say and I would reccomend using them. Even though I live in Frederick, Md I plan on making the hike to RAI down the road whenever my cars need service or work done. Well worth the hour long drive.

MS
Matt S.
Baltimore, MD
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Matt said that the facility completed the work on time, did a good job and provided a good price.
This review was collected via phone interview by Customer Research Inc.

RC
Ronique C.
Maryland
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Ronique said the staff seemed knowledgeable about everything they talked to him about.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Maryland
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Chris said the service was great. The employees were knowledgeable and timely.
This review was collected via phone interview by Customer Research Inc.

AD
Al D.
Maryland
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Al said the staff were very friendly and they did a good job.
This review was collected via phone interview by Customer Research Inc.

NK
Nichloas K.
Maryland
Volkswagen Golf GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Nicholas said the business had friendly service. They were able to get him in on a weekend. They got him right in, and helped him out.
This review was collected via phone interview by Customer Research Inc.

MJ
Mike J.
Essex, MD
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Mike said that the owner of the facility is great.
This review was collected via phone interview by Customer Research Inc.

AG
Adam G.
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Great service, great care
Really incredible knowledge, always forthright.

LC
Larry C.
Baltimore, MD
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Recent Service
The work has always been done properly the first time.

The owner is ethical and attempts to make sure that I received good value for my money.

Very happy and I will be back

AJ
Aisha J.
Maryland
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Aisha said their customer service is superb, and they took care of her.
This review was collected via phone interview by Customer Research Inc.

DC
Delray C.
Laurel, MD
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Delray said the business is great and the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

AS
Allan S.
Halethorpe, MD
BMW 528i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Reliable, Moderately Priced, Knowledgable Technician
Needed complete brake & suspension overhaul. Job was done on time at competative pricing.
I was pleased with the technicians BMW knowledge. I will return and recommend R A I Motorsport.

BB
Barbara B.
Dundalk, MD
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Barbara said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

NL
Nicholas L.
Odenton, MD
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Nicholas said the owner knows him and his vehicle very well. He takes great care of them.
This review was collected via phone interview by Customer Research Inc.

RS
Rob S.
Lutherville Timonium, MD
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018
Always go above and Beyond
The folks at RAI always provide outstanding service and go that extra mile to make sure you are satisfied and your car is properly taken care.

RB
Robert B.
Catonsville, MD
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018
We're getting there
R.A.I. has been under the hood of my Car since I moved to Maryland in the Spring of 2015. To me R.A.I. is not just a repair shop for High performance Cars, It's a Hospital, full of caring Professional Doctors who do the best work solving just about any issue I've had with my car.

DS
Dashawn S.
Maryland
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Dashawn said he had a great experience. The staff were on time and provided good service. He didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

WB
Willie B.
Maryland
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018 Category: Service
Willie said the staff were up front and honest in terms of communication.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Dundalk, MD
BMW 328i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2018 Category: Service
Spoke with Paul. He said the business was honest.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 260 in total