Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 276 Reviews )

98% Would Recommend
Latest Review 9 days ago

Reviews


JE
John E.
Maryland
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
John said the business did a good job contacting him and keeping him up to date. The price is fair and they did a job that other facilities did not want to do.
This review was collected via phone interview by Customer Research Inc.

GF
Griffin F.
Maryland
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Griffin said the business provides good, quality customer service.
This review was collected via phone interview by Customer Research Inc.

SR
Seann R.
Nottingham, MD
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Seann said they did a wonderful job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JR
Jessica R.
Dundalk, MD
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Jessica said they always do a good job and there have been no problems. She would highly recommend them.
This review was collected via phone interview by Customer Research Inc.

DC
Delray C.
Laurel, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Delray said they are knowledgeable and professional.
This review was collected via phone interview by Customer Research Inc.

BM
Ben M.
Baltimore, MD
Suzuki SX4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/06/2017
Expensive
I only had two of my brake pads replaced and it cost me an arm and a leg

MJ
Mark J.
Maryland
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017 Category: Service
Mark said they did a great job and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RJ
Raychel J.
Sparrows Point, MD
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2017 Category: Service
Raychel said they did a great job and it was done on time. They were nice, helpful, and friendly.
This review was collected via phone interview by Customer Research Inc.

AD
Abraham D.
Dundalk, MD
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Abraham said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Temple Hills, MD
Volkswagen Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2017
Great Shop
Very thorough shop I was pleased with the service and the amount of time spent servicing my vehicle and the price was fair

TN
Tyler N.
Essex, MD
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Tyler said they helped him out a lot. The business was quick and they informed him of a mistake they made on the service. He was told he wouldn't have to pay for them to fix the mistake as they had made the mistake. They were good, but pricey.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Maryland
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017 Category: Service
Dave said the service and price at the business was good. He was happy.
This review was collected via phone interview by Customer Research Inc.

DE
David E.
Rosedale, MD
Mercedes-Benz SL55
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2017
These guys are great
I have 2 Mercedes, 1 is an SL55 AMG and RAI saved me a fortune. After years of being convinced only an MBA dealer can properly work on the high performance AMG cars I will never go back to a dealer again. These guys are honest and fair and above all, expert technicians.

KC
Kevin C.
Temple Hills, MD
BMW 535i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2017
Great Shop
The Technician was very knowledgeable about my vehicle i would definitely bring my vehicle back for a service

TG
Terry G.
Maryland
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017 Category: Service
Terry said this business did a great job, and they treated him well.
This review was collected via phone interview by Customer Research Inc.

KB
Keith B.
Middle River, MD
Honda S2000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017 Category: Service
Keith said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RR
Ricquel R.
Upper Marlboro, MD
Porsche Panamera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2017
Straightforward and Honest
Great Service!!!

KC
Kevin C.
Temple Hills, MD
BMW 535i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2017
Great Shop
I was very satisfied with the service that was done to my car. The Mechanics are very knowledgeable and did a great job servicing my car.

SR
Seann R.
Nottingham, MD
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2017 Category: Service
Seann said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

RH
Ross H.
Baltimore, MD
MINI Cooper
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Ross said this business did a good job and the cost was low, but the service took longer than expected.
This review was collected via phone interview by Customer Research Inc.