Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

260 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


RV
Rick V.
Clarksville, MD
Volkswagen R32
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2016 Category: Service
Rick said they know their stuff.
This review was collected via phone interview by Customer Research Inc.

RA
Romulo (tony) A.
Hanover, MD
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2016 Category: Service
Tony said this business knows what they're doing. Whenever something bad happens to his vehicle, they take their time to look at it before they do anything to the vehicle and why it went bad.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Maryland
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2016 Category: Service
John said he trusts this business.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Glen Arm, MD
Mercedes-Benz ML320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2016
Great service
This place was jammed but still managed to expertly service our Benz in a really reasonable amount of time- while I waited! Thanks RAI!

GD
George D.
Baltimore, MD
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2016 Category: Service
George said the employees at this business are very professional.
This review was collected via phone interview by Customer Research Inc.

CH
Curtis H.
Maryland
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016 Category: Service
Curtis said the business technicians were very informative and courteous.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Baltimore, MD
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016
knowledgeable staff; good work at very fair prices
a bit out of the way, but def worth the drive

DH
Donna H.
Dundalk, MD
BMW 335xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2016 Category: Service
Donna said the work was wonderful and the staff was personable. The prices are much less than her dealership.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Baltimore, MD
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2016 Category: Service
Matt said the business had great pricing, and the repairs were done in a timely manner. The service was done right.
This review was collected via phone interview by Customer Research Inc.

OM
Orlando M.
Maryland
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2016 Category: Service
Orlando said this business provides good service.
This review was collected via phone interview by Customer Research Inc.

JC
Jamie C.
Dundalk, MD
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2016 Category: Service
Jamie said everyone at the business was friendly. They were professional even when things did not go their way, they retained their composure.
This review was collected via phone interview by Customer Research Inc.

NZ
Noel Z.
Maryland
Mitsubishi Mirage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Noel said the business was awesome and she loves them.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Baltimore, MD
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2016
Great service
Very professional and efficient. I will not take my car anywhere else.

GS
Gerald S.
Charleston, SC
Mercedes-Benz E320
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2016
All the credentials are here. the follow-thru is not.
My daughter's car broke down 1 mile away from the repair site. We had to have it towed to her home. Does anyone do a test-drive anymore?
Dave G., Project Manager from R A I Motorsport responded on 04/02/2016

Gerald,

your daughters car left here in a rough running condition with many problems on her vehicle. Our records indicate that you did not complete all the recommended repairs on the vehicle and were warned the car would break down. Bottom line is if you dont approve our repairs we can not fix it


MY
Monica Y.
Columbia, MD
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2016 Category: Service
Monica said the business solved the problem in the estimated time.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Falls Church, VA
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2016 Category: Service
Chris said he was pleased with the service this business provided.
This review was collected via phone interview by Customer Research Inc.

TJ
Troy J.
Abingdon, MD
Audi S4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2016 Category: Service
Troy said this is a great business.
This review was collected via phone interview by Customer Research Inc.

DT
Dre T.
Baltimore, MD
BMW 645Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016 Category: Service
Dre said they do a good job and have good customer service. He added that they're pretty good guys.
This review was collected via phone interview by Customer Research Inc.

JY
Jermaine Y.
Essex, MD
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2016 Category: Service
Jermaine said he feels this business was a little more worried about being paid for the service performed instead of him feeling comfortable. At the end of the day, it was all about the money. He said he did not feel comfortable about that.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Dundalk, MD
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016 Category: Service
Bill said this business was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 260 in total