Overview

Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

1096 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.0434804/5Overall Rating 4.0434804/5Overall Rating 4.0434804/5Overall Rating 4.0434804/5rating 4.0434804
Original
Overall Rating 2.3913078/5Overall Rating 2.3913078/5rating 2.3913078rating 2.3913078rating 2.3913078
90% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


CK
Connie K.
Racine, WI
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2016 Category: Service
Friendly and fast
The Racine dealership is always friendly
Tim Z., Service Manager from Racine Hyundai responded on 11/06/2016

Thank you Connie for your positive feedback. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

DR
DAVID R.
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2016 Category: Service
Prompt professional serviceperfo
Performed all requested functions kept me informed on progress return my genesis clean and neat. Have recommended to friends both car and dealer.
Tim Z., Service Manager from Racine Hyundai responded on 11/06/2016

Thank you for the great feedback regarding your last service visit here. We appreciate your business and look forward to your next visit. Have an awesome day David!

Manny Ortiz
Service Manager
262-884-7575

JJ
Jeff J.
Racine, WI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2016 Category: Service
A JOB WELL DONE
GREAT JOB, GREAT SERVICE, GREAT OVERALL EXPERIENCE. I WILL COME BACK.
Tim Z., Service Manager from Racine Hyundai responded on 11/03/2016

Hi Jeff!

Thanks so much for the positive feedback regarding your last visit. we appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

GL
Gerald L.
Oak Creek, WI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2016 Category: Service
Very efficient
Got me in and out in a timely manner
Tim Z., Service Manager from Racine Hyundai responded on 11/03/2016

Thank you so much for the positive feedback! We appreciate your business and look forward to your next visit. Have an awesome day!

Manny Ortiz
Service Manager
262-884-7575

Verified Customer
Racine, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2016 Category: Service
Quality service
I always receive prompt, courteous, quality service.
Tim Z., Service Manager from Racine Hyundai responded on 10/30/2016

Thank you for the positive feedback. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

RH
Roy H.
Racine, WI
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2016 Category: Service
Quick service
Service was done in a quick and efficient manner
Tim Z., Service Manager from Racine Hyundai responded on 10/25/2016

Hello Roy,

Thank you for the positive feedback. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

Verified Customer
Franklin, WI
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2016 Category: Service
Positive Service Experience on my last visit
The service personnel were very helpful and courteous on my last visit.
Tim Z., Service Manager from Racine Hyundai responded on 10/25/2016

Thank you for the positive feedback. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

JH
Jasvinder H.
Waterford, WI
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2016 Category: Service
All the people nice and good car serve ice fix
Except
Tim Z., Service Manager from Racine Hyundai responded on 10/25/2016

Hello Jasvinder,

Thank you for the positive feedback. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

JD
Jim D.
Burlington, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016 Category: Service
On time and got the job done on the first visit.
Software recall was updated and oil change was done within a reasonable amount of time and done right the first time.
Tim Z., Service Manager from Racine Hyundai responded on 10/21/2016

Hello Jim,

Thank you for the positive feedback. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

CC
CARDIS C.
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2016 Category: Service
excellent customer service
Very kind and thorough .
Tim Z., Service Manager from Racine Hyundai responded on 10/20/2016

Hello Cardis,

Thank you so much for your great feedback. We appreciate your business and we look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

SO
Sarah O.
Muskego, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2016 Category: Service
Awesome service department!
Drive 30 minutes out of my way to this service department because it is way better then any other in the area of Milwaukee/Waukesha.
Tim Z., Service Manager from Racine Hyundai responded on 10/20/2016

Thank you so much for your great feedback. We appreciate your business and we look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

MH
Michelle H.
Kenosha, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2016 Category: Service
Michelle H.
Great customer service, and short wait time.
Tim Z., Service Manager from Racine Hyundai responded on 10/11/2016

Hello Michelle!

Thank you so much for your positive feedback regarding your last visit here at Racine Hyundai. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

KT
Karl T.
Pleasant Prairie, WI
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2016 Category: Service
Hyundai Tuscon
She runs like a new car!
Tim Z., Service Manager from Racine Hyundai responded on 10/07/2016

Hello Karl,

Thank you so much for your positive feedback regarding your lst visit with your Tucson. We are glad to hear it is running like new. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

Verified Customer
Racine, WI
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2016 Category: Service
Great Place
Very friendly place and great to work with.
Tim Z., Service Manager from Racine Hyundai responded on 10/05/2016

Thank you so much for your positive feedback. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

LB
Lisa B.
Racine, WI
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2016 Category: Service
Oil Change - In and out
Scheduled oil change and it went flawlessly. Greeted by friendly staff...My car was serviced on-time and the cost was fair. Will definitely return.
Tim Z., Service Manager from Racine Hyundai responded on 10/05/2016

Hi Lisa!

Thank you so much for your positive feedback regarding your recent oil change here. We truly appreciate you as one of our customers, and as always look forward to your next visit. Have an awesome day!

Manny Ortiz
Service Manager
262-884-7575

SK
Sandra K.
Racine, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2016 Category: Service
Everyone is very professional and do exactly what is prosimed.
Yes for both a new car purchase and for service.
Tim Z., Service Manager from Racine Hyundai responded on 10/03/2016

Thank you so much for your positive feedback. We appreciate your business and look forward to your next visit. Have an awesome day.

Manny Ortiz
Service Manager
262-884-7575

HS
Harvard S.
Kenosha, WI
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2016 Category: Service
STAFF LISTENS AND GOES THE EXTRA MILE
The staff listened to me and found a way to make fix my vehicle in a timely and fair manner.
Tim Z., Service Manager from Racine Hyundai responded on 10/03/2016

Thank you for your positive feedback. We appreciate you choosing us as your service facility and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

JM
JOHN M.
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2016 Category: Service
Service very good, technician helpful
Service very good, knowledgeable sale staff very lacking. Sales staff unable to answer questions about car. Two different staff gave wrong information.
Tim Z., Service Manager from Racine Hyundai responded on 09/28/2016

Thank you for your positive feedback. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

Verified Customer
Kenosha, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2016 Category: Service
Quick service
When you have an appointment your car is serviced right away. I just wish there weren't so many recalls!
Tim Z., Service Manager from Racine Hyundai responded on 09/27/2016

Thank you for your positive feedback. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575

KF
Kevin F.
Lake Geneva, WI
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Oil change
Fast
Tim Z., Service Manager from Racine Hyundai responded on 09/25/2016

Thank you for your positive feedback. We appreciate your business and look forward to your next visit.

Manny Ortiz
Service Manager
262-884-7575