Overview

Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47

1080 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.0434804/5Overall Rating 4.0434804/5Overall Rating 4.0434804/5Overall Rating 4.0434804/5rating 4.0434804
Original
Overall Rating 2.3913078/5Overall Rating 2.3913078/5rating 2.3913078rating 2.3913078rating 2.3913078
90% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


EJ
Edward J.
Kenosha, WI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019 Category: Service
Service Department
I was very happy with services didn't have a long wait time very courteous.
Adrian B., General Manager from Racine Hyundai responded on 02/25/2019

We appreciate the opportunity in working with you and hope that we can keep ypu completely satisfied in the future.

Adrian Basich
General Manager
Racine Hyundai

262-884-7575

PR
Patrick R.
Kenosha, WI
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Tire repair
Very efficient and friendly service.
MIKE E. from Racine Hyundai responded on 02/22/2019

Thanks for your response Patrick. Thanks for choosing Racine Hyundai for your service needs.


EC
Elizabeth C.
Racine, WI
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Way to Go guys!
Came in for an oil change and got out in the time promised. These guys are true to their word and get the job done.
MIKE E. from Racine Hyundai responded on 02/22/2019

Thanks for the fun response Elizabeth. Thanks for choosing Racine Hyundai for your service needs.


Verified Customer
Chicago, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Staff
The gentleman who took care of us was great
MIKE E. from Racine Hyundai responded on 02/22/2019

Thank you for responding. We appreciate that you come to Racine Hyundai for service.


RH
Roy H.
Racine, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Tire repair & replacement
Service was excellent.
MIKE E. from Racine Hyundai responded on 02/16/2019

Thanks for the great review Roy. 

Thank you for choosing Racine Hyundai.


RB
Roger B.
Bristol, WI
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Service recommendation
Everyone there is very knowledgeable and helpful. They all have a pleasant attitude.
MIKE E. from Racine Hyundai responded on 02/16/2019

Thank you for your response. We do appreciate that you come to Racine Hyundai for you service needs.


Verified Customer
Racine, WI
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
A good and friendly place for service
Racine Hyundai has friendly service folks and competent repairmen. The waiting room facilities are comfortable , clean and relatively quiet. Repair work is completed competently and reasonablely quickly.
MIKE E. from Racine Hyundai responded on 02/15/2019

Thank you for responding. We appreciate you coming in to work with us.


Verified Customer
Sturtevant, WI
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great service
Racine Hyundai provided great, timely service.
MIKE E. from Racine Hyundai responded on 02/14/2019

Thank you for the great review. 

Thanks you for choosing Racine Hyundai.


Verified Customer
Franksville, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great service, fair price
Scheduled an oil change and 2 factory recalls
MIKE E. from Racine Hyundai responded on 02/14/2019

Thanks for the great review. Thanks for coming in.


VB
Vaneva B.
Burlington, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Not sure what is supposed to go here
The staff there are so awesome and I’ve had wonderful service !
MIKE E. from Racine Hyundai responded on 02/13/2019

Thanks allot for your review Vaneva.

Thanks you for choosing Racine Hyundai.


Verified Customer
Pleasant Prairie, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Service
They did a great job
MIKE E. from Racine Hyundai responded on 02/13/2019

Thanks allot for your review. We are always here for you.


RV
Richard V.
Racine, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
First time
It was my first time at racine Hyundai, went to have my car serviced, everybody at the deal was nice and friendly, the service department came up to me and took the time to explain everything to me, other dealer I’ve gone to would just call you when the car was ready and you had to find out what was wrong when you got the check list.
MIKE E. from Racine Hyundai responded on 02/08/2019

Thank you very much for your review Richard. We are always here for you at Racine Hyundai.


FR
Fred R.
Kenosha, WI
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
air bag repair
The air bag light came on. Had it checked out and it turned out to be a sensor. Dealer ordered the part, let me know it was in and made an appointment to have it installed. Installation took about 2 hours. Unlike a Toyota dealer of my experience, Racine Hyundai never tried to get me for unnecessary servicing just because I was there.
MIKE E. from Racine Hyundai responded on 02/02/2019

Thank for your review Fred. We are always there for you.


DO
David O.
Antioch, IL
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Great place to buy a car
Told them exactly what i wanted and thats what i got for a good price and great warranty
MIKE E. from Racine Hyundai responded on 02/02/2019

Hey David Thanks for the great review. 

Thanks for being a Racine Hyundai Family Member.


EM
Edmond M.
Kenosha, WI
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Even the small stuff taken care of fast!
Had a windshield wiper that was not wiping good and that was replaced for me. Also had an odd noise on full right turns at times. It was just a small issue that was easily resolved by the service tech.
Great job by the entire service team.
Thanks Matt !!
MIKE E. from Racine Hyundai responded on 01/30/2019

Thanks for the great review Edmond. We are always here for you.


CB
Carol B.
Waterford, WI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Outstanding Service
I am in sales as well and when I encounter people that are friendly, knowledgeable, courteous, and efficient I have to rave about them! Having said this Racine Hyundai has made my experience amazing from buying my car to service, so if you had six stars I would give you that rating. Thank you!!!! Overall ten in my book!!!
MIKE E. from Racine Hyundai responded on 01/29/2019

Thanks for your review Carol. Thanks for being a important part of the Racine Hyundai Family.


EC
Estelena C.
Kenosha, WI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Fast, convenient service; friendly, knowledgeable service techs.
They answer all my questions and concerns. Very helpful.
MIKE E. from Racine Hyundai responded on 01/25/2019

Thanks for making this review Estelena. 

Thanks for Racine Hyundai for your service needs.


TK
Todd K.
Kenosha, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
no issues
In for oil change, tire rotation and recall upgrade. In and out in 80 minutes. Good job
Adrian B., General Manager from Racine Hyundai responded on 01/23/2019

Hey Todd,

We appreciate you as a continued customer and Hope to meet you expectations in the future.

Thanks again for the Kind Words!

Adrian Basich
General Manager
Racine Hyundai

262-884-7575

RD
Russell D.
Kansasville, WI
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Steering issue
Took my 2008 Santa Fe in for noise and choppy steering. They found a large leak in the rack and pinion steering, ordered the parts, trans ported me home, picked me up when finished, and got me back on the road.
Adrian B., General Manager from Racine Hyundai responded on 01/23/2019

Russell,

Thanks for giving us the opportunity in servicing your needs. 

We reall appreciate the Review.

Adrian Basich
General Manager
Racine Hyundai

262-884-7575

TS
Tammy S.
Pleasant Prairie, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Honesty
Nick was good.
Adrian B., General Manager from Racine Hyundai responded on 01/23/2019

Tammy,

Thanks for the kind words. 
We look forward to continued service here at Racine Hyundai.

Adrian Basich
General Manager
Racine Hyundai

262-884-7575