ReScore Reviews™ (24)
We follow industry standards that any brake lining 4 mm or thiner we recommend replacement. Some customers want the peace of mind and replace brake straight away, and others wait till next lube service and reinspect. Even your long time tech at home is recommending you replace the brakes in the spring indicates the brake pads are worn and need replacing soon. Not knowing how fast the brakes will ware over the next three to five months is not known. They will need inspecting again at that time. To implicate that we are only in it to earn a Dollar Is not our philosophy.
Sorry to here this Rich. We can do better with info. Thanks for your response
Thanks for the review. Please accept our apology for not correcting the repair order to the correct price. You will receive a letter for a oil change via email. We will see you again.
We apologize for your frustrations. Maintenance is something we recomend that you pay close attention to other wise it may lead to additional symtyoms of repair. Please feel free to contact our Customer Relations Manager Gene Somers to go over your repairs and maintenance.
We are apologize for your frustrations and would like to communicate with you better in the future regarding the services you need please feel free to reach out to Mike English in the future @ 262-884-7575.
Thanks for the feedback.
Thanks for the review Emil. We have spoke and have a resolution. We have a great store with great caring personnel. Sorry for the disappointment.
I am truly sorry that adviser did not see to your needs correctly. It will not happen again.
Thanks for responding.
We are working with your service contract co. On a solution for you. Nick is on the job. Thanks for the survey. Please rescore.
Thanks for responding I will contact you with information.
Thanks for making the review. We are sorry about the outcome. I will contact you.
We apologize for your frustration and would be glad to see if there is anything we may discuss to go over all the taxes and svc fees we may have as they are listed on all of our vehicles as well as all of our worksheets we present to you upfront before you have any final numbers. As always our policy is full disclosure and transparency. These are all presented any where our vehicles are presented. We appreciate the opportunity in working with you. Again please feel free to contact Gene Somers and we would be glad to go over any concerns you may have.
I am sorry you feel this way.
We spoke last night about the car and drove together and isolated the noise. We seemed to agree with what we would do next. I would be happy check that caliper like I said at no charge and determined what repairs could be made if you would like to. I would like to act quickly if possible but I only have a phone number with no voice mail. could you call me Friday for I am in training till then. Mike