Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 842 Reviews )

99% Would Recommend
Latest Review 14 days ago

Reviews


ML
Micheal L.
Chicago, IL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Great fast service!
Great job!

JH
Jewel H.
Warrenville, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017
Service was reasonable and fast
Great customer service

MB
Micheal B.
Warrenville, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017
We spoke, They gave me a price, I brought the car in, they fixed it, I paid them for a job well done.
They fixed what I needed, they didn't give me a list of things that needed to be done. They didn't surprise me will up charges. Called one day, got it fixed the next....All is good!

TN
Tobias N.
Illinois
Ford Five Hundred
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/30/2017 Category: Service
Tobias said this business overcharged him, but they did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.
Matt S. from Rx Auto Care responded on 07/05/2017

We NEVER like to have an unhappy customer. But i don't understand why you could be upset. You were refered by another shop who couldn't fix your air conditioning. You came in we diagnosed your air conditioning correctley & gave you a price up front, No hiddden fees or Up charges. You were from out of town & in a hurry. We went out of our way to get the job done for you the same day. You didn't complain about anything when you picked up the car. NOW you complain. Doesn't sound fair to me. 


MS
Michele S.
Warrenville, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
Honest & Friendly Service
Friendly, honest service. Upfront with what the problem is and offer less expensive alternatives when available. No pushing to buy what you don't need.

JB
Jeff B.
Wheaton, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
Starter Problems
Tried to start my car and all I got was a succession of clicks. I was fortunate to get it going and hightailed it to Rx. They diagnosed the problem within five minutes of my arrival. They ordered the necessary part and a few hours later my car was ready to drive once again. I got a lift home and they picked me up as well, not too many places provide that level of customer service.

MS
Mike S.
Hanover Park, IL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Mike said this business knows what they are doing. He said Matt and Ryan are awesome.
This review was collected via phone interview by Customer Research Inc.

AA
Armando A.
Warrenville, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Armando said he was pretty happy with the in and out service. They didn't try to oversell anything.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Plano, IL
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2017
great service, honest people
The guys at RX are very professional, fast and provide great customer service. It's hard to find a mechanic that you can trust but Matt, Ron and rest of their crew are fair and honest people. I would recommend RX Auto Care to anyone.

AK
Allison and Scott K.
Winfield, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2017
Trailer hitch installation
I called in at the beginning if the week to request the installation of a trailer hitch. Matt was able to get it on that week and installed by the time we were leaving. ALWAYS go above and beyond!!!

RR
Ray R.
Warrenville, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
New brakes
They took the drudgery out of having my van serviced

MF
Maria F.
West Chicago, IL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Maria said her experience with this business has always been good. She only had an oil change but they got it done quickly.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Warrenville, IL
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
Joe said he has been to this business a couple of times now and they seem pretty good. He hasn't had any problems. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RH
Robyn H.
Wheaton, IL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017
Always a pleasure!
Just needed wiper blades this trip, and as usual, these gentlemen were great! Wouldn't go anywhere else!

TJ
Tiffany J.
Warrenville, IL
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Tiffany said it was very good and they serviced her vehicle fast. They took her in right away and she didn't have an appointment.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Naperville, IL
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2017
Quick service and honest assessment of issues
I have an older work vehicle, so issues do arise. I was told the check engine light is a transmission code, but it should be ok for now. I appreciate the honest evaluation

WH
William H.
Aurora, IL
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
William said he walked in and they took care of him quite well.
This review was collected via phone interview by Customer Research Inc.

KF
Ken and Betty F.
Wheaton, IL
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2017
Quality care
Very accommodating.

LS
Leonard S.
Geneva, IL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2017
Rx Auto Care in Warrenville
It took just minutes to get new windshield wipers despite the bays being filled with cars at the time. Payment is quick and the receipt is e-mailed. Very fast compared with the Honda dealership, but probably does not have the full range of services.

LR
Leah R.
Glen Ellyn, IL
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2017 Category: Service
Spoke with Charles. He said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 221 - 240 of 842 in total