Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 847 Reviews )

99% Would Recommend
Latest Review 9 days ago

Reviews


MT
Marvin T.
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2013 Category: Service
Marvin said the business got him in and out quickly and the service was good, but the prices could have been lower.
This review was collected via phone interview by Customer Research Inc.

RC
Ricardo C.
Warrenville, IL
Chevrolet Cavalier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2013 Category: Service
Ricardo said this business provided great service at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

JB
Joanna B.
Crystal Lake, IL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2013 Category: Service
Joanna said that it took a long time and she was late to class. She mentioned that everything else was fine.
This review was collected via phone interview by Customer Research Inc.

WT
Willis T.
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2013 Category: Service
Willis said they were very friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
Chicago, IL
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2013 Category: Service
Anthony said the service was good, but it could be better.
This review was collected via phone interview by Customer Research Inc.

VV
Venkatesh V.
FL
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2012 Category: Service
Venkatesh said they are very good.
This review was collected via phone interview by Customer Research Inc.

BL
Bob L.
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2012 Category: Service
Bob said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

NG
Nicolas G.
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2012 Category: Service
Nicolas said his service was great.
This review was collected via phone interview by Customer Research Inc.

TK
Teppei K.
Chicago, IL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2012 Category: Service
Teppei said this business provides pretty good service and they are very honest.
This review was collected via phone interview by Customer Research Inc.

KS
Kamran S.
West Chicago, IL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2012 Category: Service
Kamran said they were overall pretty good.
This review was collected via phone interview by Customer Research Inc.

LO
Linda O.
Warrenville, IL
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2012
Courteous quick service
The service was courteous; the repair was performed at the price quoted without any add-ons. An assessment was given for another potential repair with a price and timeline for when it should be done. That it is a local business is a real plus.

BN
Ben N.
Naperville, IL
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2012 Category: Service
Ben said his wife took the vehicle in and they did not explain the service and the cost of the service well to her. There was an miscommunication on the labor price. He said the price was different than what was first explained to his wife. When he first took his vehicle in his alarm on his vehicle was working but after the service he does not hear the beeping on his vehicle alarm anymore. He was told the service would only be only two hours but he ended up waiting about 5 hours to have his radiator repaired. He did not elaborate on the delay for the repair. He is uncertain on why they wrote his credit card number down on paper but when he went to pick his vehicle up they had him swipe it. He felt he was being over charged for the parts and for the labor. He said each employee charged a different amount for labor.
This review was collected via phone interview by Customer Research Inc.

GN
Glenn N.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2012 Category: Service
Glenn stated this business did a great job and they were timely.
This review was collected via phone interview by Customer Research Inc.

MR
Matt R.
Wheaton, IL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2012 Category: Service
Matt said he had a good experience, but the customer service was not as good as in the past. He chose not to elaborate further.
This review was collected via phone interview by Customer Research Inc.

JP
Jennifer P.
Warrenville, IL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2012 Category: Service
Jennifer said the man she worked with was really nice and did a really good job.
This review was collected via phone interview by Customer Research Inc.

SD
Souvik D.
Naperville, IL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2012 Category: Service
Souvik said this business is easy to get to and they're friendly.
This review was collected via phone interview by Customer Research Inc.

SA
Sean A.
Warrenville, IL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2012 Category: Service
Sean said this business was pretty good overall.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Chicago, IL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2012 Category: Service
Spoke with Dave. He said this business did a very nice job.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Illinois
INFINITI G35 Coupe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/01/2018 Category: Service
Dan said he had to return his vehicle multiple times. The issue still has not been resolved.
This review was collected via phone interview by Customer Research Inc.

ML
Mia L.
Warrenville, IL
Cadillac SRX
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/22/2016 Category: Service
Mia said the service was okay. The owner had an attitude and she did not like him.
This review was collected via phone interview by Customer Research Inc.
Matt S. from Rx Auto Care responded on 09/23/2016

It is not a practice of ours to haggle with customers over price. ESPECIALLY after the work is approved & completed. If that makes us have an attitude so be it.
We performed a good service for you & will always stand behind our repair. Even with our bad attitudes.


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