Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1813 Reviews

ReScore Reviews™ (53)

ReScore
Overall Rating 4.6226404/5Overall Rating 4.6226404/5Overall Rating 4.6226404/5Overall Rating 4.6226404/5rating 4.6226404
Original
Overall Rating 2.49057/5Overall Rating 2.49057/5rating 2.49057rating 2.49057rating 2.49057
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


BB
Byron B.
Ridgecrest, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Friendly and competent service.
Rally's service people handled the work that needed to be done in less time than estimated. That included factory recall work related to the air bag wiring harness.
Service advisor answered all my questions related to the proposed service and she explained the need for additional service in the near future. The work done and the service proposed were carefully documented in the print-outs

HV
Heidi V.
Lancaster, CA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Very nice people
I will keep going to them always .
ART R., Service Manager from Rally Hyundai responded on 01/19/2019

Thank you for the positive review! We appreciate your business and your loyalty to Rally Hyundai. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

GM
Gregory M.
Palmdale, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great turn around!
In the beginning had some issues but Art was able to turn it around for me. Really appreciate the good customer service guys!
ART R., Service Manager from Rally Hyundai responded on 01/18/2019

Thank you for the positive review! I am glad to hear we gained your trust. We appreciate your business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Verified Customer
Tehachapi, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great People!
Great!!!
ART R., Service Manager from Rally Hyundai responded on 01/17/2019

Thank you for the positive review! We appreciate your loyalty to Rally Hyundai service. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Verified Customer
El Paso, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
A+
A+
ART R., Service Manager from Rally Hyundai responded on 01/17/2019

Thank you for the positive review! We appreciate your business and loyalty. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

BS
Brian S.
Littlerock, CA
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Fantastic service
As always, treated like royalty. Fast service and excellent job
ART R., Service Manager from Rally Hyundai responded on 01/16/2019

Thank you for the positive review! We do our best to make sure our customer's are treated the way they deserve to be treated. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

EJ
Erin J.
Lancaster, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great Customer Service!
Crystal always take care of me. I have been coming to this dealership for about 5 years now. They give great customer service and keeping my Hyundai running at it's best!
ART R., Service Manager from Rally Hyundai responded on 01/15/2019

Thank you for the positive review! We appreciate your business and loyalty to Rally Hyundai. it's always our pleasure assisting you. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Verified Customer
Palmdale, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2019 Category: Service
Good Service!!!
Friendly, very knowledgeable. Dang recalls are making me crazy!!!! Not the repair shops fault!!!!!
ART R., Service Manager from Rally Hyundai responded on 01/14/2019

Thank you for the review! We appreciate your business. We look forward to seeing you again.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Verified Customer
Palmdale, CA
2016 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Great service
Fast and great service
ART R., Service Manager from Rally Hyundai responded on 01/14/2019

Thank you for the positive review! We appreciate your business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

RG
Robert G.
Palmdale, CA
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Service is always exceptional!
Bringing your car for service is a chore that nobody enjoys. Rally service staff is always friendly and helpful, they make it easy. Much appreciated!
ART R., Service Manager from Rally Hyundai responded on 01/14/2019

Thank you for the positive review! It's our pleasure assisting you with your vehicle's service needs. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

TK
Tina K.
Palmdale, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Always Fair
Rally Hyundai is always efficient and fair.
ART R., Service Manager from Rally Hyundai responded on 01/14/2019

Thank you for the positive review! We appreciate your business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Verified Customer
Rosamond, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
awesome
great service
ART R., Service Manager from Rally Hyundai responded on 01/11/2019

Thank you for the positive review! We appreciate your business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

CD
Charles D.
Lancaster, CA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Prompt service with special offer
I received great pricing for oil change and tire rotation plus a quick car wash.
ART R., Service Manager from Rally Hyundai responded on 01/10/2019

Thank you for the positive review! We appreciate your business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Verified Customer
Palmdale, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Professional & Coutreous
Always get great service here.
ART R., Service Manager from Rally Hyundai responded on 01/10/2019

Thank you for the positive review! It's our pleasure being of service to you. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Verified Customer
Lancaster, CA
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Great service
The parts and service staff are always helpful, and prices are competitive. Service is timely, no surprise charges. Thanks!
ART R., Service Manager from Rally Hyundai responded on 01/10/2019

Thank you for the positive review! We appreciate your business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

AB
Atherine B.
Palmdale, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Te Service is top.. Friendly, much like family...
All of the Rally Hyundai Staff makes you feel at home...
ART R., Service Manager from Rally Hyundai responded on 01/08/2019

Thank you for the positive review! It's our pleasure helping our customer's with their service needs. We appreciate your business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

JC
James C.
Quartz Hill, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
knowledge, great service
I have always received excellent service and up dates on my vehicle
ART R., Service Manager from Rally Hyundai responded on 01/08/2019

Thank you for the positive review! It's always our pleasure being of service to you. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Verified Customer
Tehachapi, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/05/2019 Category: Service
Hi
My car was not wash or clean had to go back and get it done
ART R., Service Manager from Rally Hyundai responded on 01/06/2019

Thank you for your feedback. I will be attempting to contact when I am back in the office next week Tuesday. I apologize for any inconvenience. I look forward to speaking with you.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

AN
Angie N.
Rosamond, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Thank you Courtney
Great service thank you Courtney
ART R., Service Manager from Rally Hyundai responded on 01/03/2019

Thank you for the positive review! We appreciate your business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Verified Customer
Palmdale, CA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/02/2019 Category: Service
Meh
Meh
ART R., Service Manager from Rally Hyundai responded on 01/03/2019

Thank you for review. I appreciate you taking the time to speak with me. I will be working with our advisors on making sure they are keeping in contact with our customers. We hope to see you again for your future service visits.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com