Reviews
Verified Customer
Oceano, CA
2018 Hyundai Tucson
Verified Customer
Communication needs improvement
There was a big communication lapse. Getting in touch with anyone that knew what was happening with my vehicle was hard and required multiple calls. Timeline of repair was not kept.
EC
Ernesto C.
San Luis Obispo, CA
2005 Hyundai Tiburon
Verified Customer
Good service
Good and prompt service
Recommended
PB
Paulino B.
Arroyo Grande, CA
2017 Hyundai Tucson
Verified Customer
Service
Good
Recommended
AM
Alicia M.
Atascadero, CA
2017 Hyundai Tucson
Verified Customer
Excellent service
Always considerate, timely and excellent service
Recommended
RH
Richard H.
Pismo Beach, CA
2017 Hyundai Sonata Hybrid
Verified Customer
Good job
Nicely done
Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 10/21/2019
Thank you for your support!
RA
Robin A.
Arroyo Grande, CA
2012 Hyundai Sonata
Verified Customer
Changed my Impression of Dealerships
I have never liked taking my autos to dealerships for servicing as I felt I was just a number and that I would be pressed for unneeded service and be taken for every dollar they could squeeze out of the job. Rancho Grande has changed my thinking completely. They are professional, friendly, accommodating, and fair. I feel confident in leaving my car's maintenance in their hands. Great waiting room also with bananas and apples to munch on.
Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 10/09/2019
Thank you! We appreciate you!
SC
Sheila C.
San Luis Obispo, CA
2013 Hyundai Elantra
Verified Customer
Maintenance
Usually complete standard oil change in about an hour but don’t always check the items they say they do
Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 10/17/2019
Thank you for your support.We value you and your business!
IM
Iantha M.
Morro Bay, CA
2011 Hyundai Tucson
Verified Customer
Communication could be better
Timely communication between the service dept. and the customer should be adhered to rather than the customer wondering reason for the delay. I was not the only customer complaining of the lack of communication and delay in servicing.
Recommended
Verified Customer
Pismo Beach, CA
2018 Hyundai Santa Fe
Verified Customer
Service
Great service
Recommended
CM
Candace M.
Los Osos, CA
2014 Hyundai Santa Fe Sport
Verified Customer
Recall work.
Honestly, I bought my car here and I have nothing against the place, but the only reason I had my service done here was for the recalls needing to be done here. I take my car to a local shop for any other additional work, better on pricing and support local. The customer service was good, waited forever to get checked out but that was printer issue.
Recommended
MM
Maureen M.
Santa Maria, CA
2018 Hyundai Kona
Verified Customer
Best dealership ever
I have purchased several new cars throughout the years and this dealership has the best service department of any I've ever been to. The service staff is efficient and friendly and their pricing has been very reasonable for all of the maintenance they've done for me. I highly recommend them.
Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 09/10/2019
Thank you Maureen! We appreciate you!
RA
Robert A.
Atascadero, CA
2012 Hyundai Sonata
Verified Customer
Read comments
Car broke down on the way home
ROBERT W A. from Rancho Grande Hyundai responded on 09/10/2019
I apoligize Mr. Allmon! I worked with team to make sure we expedited repairs. We value your feedback and appreciate your business!
Verified Customer
Paso Robles, CA
2013 Hyundai Sonata
Verified Customer
Fantastic Service!
Rancho Grande has stepped up their game! In years past, I did not relish the thought of coming in for maintenance or repairs. But the last few times, I have been treated royally, with enthusiasm and truly excellent service. Steve has provided outstanding customer service and other techs have cheerily greeted me upon arrival as well. Well done, Rancho Grande, for making coming in a pleasant experience, for making the customer feel well taken care of, and for increasing the trust factor.
Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 09/10/2019
Thank you Ruth! We appreciate you!
BR
Beth R.
Morro Bay, CA
2014 Hyundai Tucson
Verified Customer
Good Service
Good service, friendly staff, reasonable prices.
Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 09/04/2019
Thank you for your continued support!
TS
Tony S.
San Luis Obispo, CA
2008 Hyundai Entourage
Verified Customer
Customer service
Efficient service
Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 09/04/2019
Thank you for your continued support!
NM
Nancy M.
Cambria, CA
2013 Hyundai Elantra Gt
Verified Customer
Excellent Service, very friendly staff.
I have relied on Rancho Grande for my service since I purchased the car five years ago. Love the car, love the service.
Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 09/04/2019
Thank you for your continued support!
MT
Martin T.
Dinuba, CA
2017 Hyundai Sonata Hybrid
Verified Customer
Not your better day
Service is usually very good, only this time it slipped. Yet, I will return
Recommended
Verified Customer
San Luis Obispo, CA
2018 Hyundai Elantra
Verified Customer
Would recommend!
I've had consistently great service and attention here. Would recommend to anyone.
Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 08/23/2019
Thank you! We appreciate you!
RS
Robert S.
San Luis Obispo, CA
2018 Hyundai Ioniq Hybrid
Verified Customer
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Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 08/23/2019
Thank you! We appreciate you!
CB
Cory B.
San Luis Obispo, CA
2013 Hyundai Elantra
Verified Customer
The people are so friendly and the service was great.
I went in to get an issue fixed for my Hyundai, and they were great. They offered me a shuttle since I would be leaving my car there for a few hours. They even picked me up when the car was ready. The employees are so friendly and welcoming.
Recommended
ROBERT W A. from Rancho Grande Hyundai responded on 08/13/2019
Thank you for your continued support!