Overview

Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5rating 4.36

284 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
86% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


GS
Gary S.
Forney, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great customer service
The customer service is great.Mary was the best.She went the extra 100 miles to help me!!!
BRIAN W. from Randall Noe Hyundai responded on 06/15/2019

Thank you so much for your recent service visit!  We look forward to helping you again in the future!


RM
Roger M.
Terrell, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Friendly staff
Nice people
BRIAN W. from Randall Noe Hyundai responded on 06/11/2019

Thank you so much for your recent service visit.  We look forward to helping you again in the future!


RB
Reyes B.
Forney, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Friendly and helpful staff
Made sure I had a good experience while waiting for service.
BRIAN W. from Randall Noe Hyundai responded on 06/06/2019

Thank you for your recent service visit.  We look forward to helping you again in the future!


DF
David F.
Combine, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Good, friendly dealership.
Traded the 2016 Hyundai lease for a 2019 Hyundai lease.
BRIAN W. from Randall Noe Hyundai responded on 06/05/2019

Thank you so much for your recent service visit.  We look forward to helping you again in the future!!


Verified Customer
Heartland, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Hyundai
...
BRIAN W. from Randall Noe Hyundai responded on 05/15/2019

Thank you for your recent service visit!  We look forward to helping you again in the future!!


Verified Customer
Mesquite, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/03/2019 Category: Service
Poor waiting area
The waiting area is not comfortable. It is in the same area where the sales floor is located and that is in an old Walmart building that needs a major renovation.
BRIAN W. from Randall Noe Hyundai responded on 05/07/2019

Thank you for your recent service, I do completly agree that our facility needs an upgrade...thank you for that information.  We look forward to helping you again in the future.


Verified Customer
Terrell, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
Poor facility
Poor facility
BRIAN W. from Randall Noe Hyundai responded on 05/03/2019

Thank you for your recent service visit, we appreciate your business!


BW
Brian W.
Forney, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Great staff!
Friendly staff and fast service!
BRIAN W. from Randall Noe Hyundai responded on 05/02/2019

Thank you for your recent service visit!


CW
Cynthia W.
Crandall, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
customer service was execellent, pleasant and clean
clean, customer service was great
BRIAN W. from Randall Noe Hyundai responded on 04/24/2019

Thank you for your recent service visit, we look forward to helping you again in the future!


PV
Phyllis V.
Greenville, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Oil change
Good honest people.
BRIAN W. from Randall Noe Hyundai responded on 04/22/2019

Thank you so much for your recent service visit, we look forward to helping you again in the future!


PT
Priscilla T.
Kaufman, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Service
Staff very friendly and helpful
BRIAN W. from Randall Noe Hyundai responded on 04/13/2019

Thank you for your recent service visit, we look forward to helping you again in the future!


LB
Landrae B.
Heartland, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Great experience
The team really took care of me with the repairs and put me in a very nice loader car
BRIAN W. from Randall Noe Hyundai responded on 04/09/2019

Thank you so much for your recent service visit...we are glad you had a positive experience!


WB
William B.
Terrell, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Always do good work in a timely manor,
I had my Sonata software updated. No waiting, and fast courteous service. Thank you.
BRIAN W. from Randall Noe Hyundai responded on 04/09/2019

Thank you for recent service visit.  We are glad it was a good experience for you!


JT
Joshua T.
Forney, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Service
I had a service recall and was able to be worked in very quickly!
BRIAN W. from Randall Noe Hyundai responded on 04/09/2019

Thank you for your recent service visit, we are glad it was a good experience for you!


Verified Customer
Forney, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Great Service!!!
Got my car in and out! Highly recommend!!
BRIAN W. from Randall Noe Hyundai responded on 04/03/2019

Thank you so much we really appreciate your business and look forward to helping you again in the future.


TA
Tanna A.
Terrell, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Customer service
Made an appointment went in to have service done, was told what to expect and they came through just as I was told. No surprises which is rare these days.
Thank you Courtney for your much appreciated help
You rock!
BRIAN W. from Randall Noe Hyundai responded on 04/03/2019

Thank you so much we really appreciate your business and look forward to helping you again in the future.


DB
Deborah B.
Terrell, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Customer Service was great
Cortney was very helpful in getting us in and out quickly
BRIAN W. from Randall Noe Hyundai responded on 04/03/2019

Thank you so much we really appreciate your business and look forward to helping you again in the future.


BC
Beatris C.
Terrell, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
I do not feel like I am being lied to
As always, the people in service treat me like a person and not a number.
BRIAN W. from Randall Noe Hyundai responded on 03/28/2019

Thank you very much for your recent service visit and kind words.


TS
Tracy S.
Enchanted Oak, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Promotness
Easy & quick
BRIAN W. from Randall Noe Hyundai responded on 03/20/2019

Thank you so much for your recent service visit, we are glad that you had a good experience and look forward to helping you again!


Verified Customer
Canton, TX
2015 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/16/2019 Category: Service
Good Enough for a Country Place
No bells no whistles.

Just service. Not special.
BRIAN W. from Randall Noe Hyundai responded on 03/20/2019

We certainly appreciate your business, and again very sorry for the issue we had regarding your keys and dead battery.