Randall Noe Hyundai

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972-524-3775
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Overview

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5rating 4.3

245 Reviews

5 star
67%
4 star
12%
3 star
9%
2 star
3%
1 star
7%

ReScore Reviews™ (5)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
86% Would Recommend
100% Business Response
Latest Review 10 days ago

Reviews

BS
Bryan S.
Murchison, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Great service
They were very quick in the service department. I waited 30 minutes for a oil change where they check everything on the car.
Recommended
DALIN C. from Randall Noe Hyundai responded on 10/08/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
LH
Ladonna H.
Terrell, TX
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Great Service @
Always great fast customer service! Courtney is the best! Always makes sure customers have what they need!!
Recommended
DALIN C. from Randall Noe Hyundai responded on 10/08/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
Verified Customer
Kaufman, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Great
Amazing
Recommended
DALIN C. from Randall Noe Hyundai responded on 10/02/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
Verified Customer
Forney, TX
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018 Category: Service
Great service department.
I went there for a 15,000 mile service. They performed the service that was necessary and did not add on any unnecessary "up sale" items.
Recommended
DALIN C. from Randall Noe Hyundai responded on 10/02/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
BR
Bilindra R.
Terrell, TX
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Bilindra
The staff was very helpful.
Recommended
DALIN C. from Randall Noe Hyundai responded on 10/02/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
Verified Customer
Terrell, TX
2017 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/25/2018 Category: Service
Facility horrible
Staff ok. Dealership is not state of the art. Horrible!
DALIN C. from Randall Noe Hyundai responded on 09/25/2018

Sorry to hear about your recent visit to our service department. Someone from our team will be contacting you soon.

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
PS
Pamela S.
Terrell, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Service of 2017 Santa Fe
I scheduled a 4:30 appointment for oil change. After, getting out of my vehicle and into the Hyundai building, I was directed by someone at the Hyundai service dept, over to the Ford service department. After getting out of my vehicle and into the Ford office, I was then rudely told (by the Ford/Dodge office) I should return back to the Hyundai Service dept. Needless to say, I was not very happy. However once I went back to the Hyundai building, I was taken care of and the staff took care of my needs. This service did take longer than I'd anticipated but thankful for the smiling faces and friendliness Hyundai staff provided.
Recommended
DALIN C. from Randall Noe Hyundai responded on 09/21/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
MW
Malcom W.
Terrell, TX
2016 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2018 Category: Service
Too mad to tell you!!
Terrible service
DALIN C. from Randall Noe Hyundai responded on 09/21/2018

Im sorry to hear about your recent experience someone from our team will contacting you soon.

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
DM
Dyron M.
Crandall, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Cornth
We love the help that give when you walk in the door
Recommended
DALIN C. from Randall Noe Hyundai responded on 09/21/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
Verified Customer
Terrell, TX
2016 Hyundai Veloster
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/11/2018 Category: Service
Our Hyundai VEloster
We always have had good service from Randall Noe Hyundai until this problem and maybe it was just a bad or busy day, but we did not get our problem resolved.
Recommended
DALIN C. from Randall Noe Hyundai responded on 09/13/2018

I am so sorry to hear about your last service visit. Someone from our team will be contacting in regards to this soon.
Thanks

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
MS
Marva S.
Royse City, TX
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Nice job
Service was performed quickly. Service advisers were very professional and courteous.
Recommended
DALIN C. from Randall Noe Hyundai responded on 09/13/2018

Thank you for your business.

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
DE
Donita E.
Terrell, TX
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
My experience at Hyundai
Great customer service.
Recommended
DALIN C. from Randall Noe Hyundai responded on 09/10/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
LB
Landrae B.
Heartland, TX
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Good Service
I recently had my brace pads replaced at Randall Nie and frim customer service to the mechanic that worked on my car was very friendly and courteous.
They even washed my car which I did not anticipate.
Recommended
DALIN C. from Randall Noe Hyundai responded on 09/10/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
Verified Customer
Kaufman, TX
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Great fast service.
Quality service at a quick and efficient pace.
Recommended
DALIN C. from Randall Noe Hyundai responded on 09/06/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
TM
Tracy M.
Dallas, TX
2010 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Randall Noe Hyundai The Best Dealership in Texas
I Purchased a 2010 Hyundai Genesis in 2015. From sale to service I have been treated with the best customer service imaginable. I have over 30 years in customer service experience so I should know how to ensure customers are not only satisfied and are also more likely to return. I am looking to purchase not only another Hyundai it will also have to come from Randall Noe Hyundai.
Tracy M.
Recommended
DALIN C. from Randall Noe Hyundai responded on 08/29/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
DB
Debra B.
Crandall, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Excellent Customer Service
Coutney Chance was my Service Advisor and she went above and beyond, in helping me get my car Bluetooth to work.
Recommended
DALIN C. from Randall Noe Hyundai responded on 08/29/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
TF
Tami F.
Kaufman, TX
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Great service
Great service and experience. Definitely will be back to get my vehicle worked on.
Recommended
DALIN C. from Randall Noe Hyundai responded on 08/22/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
MR
Michael R.
Terrell, TX
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
service
nice and professional
Recommended
DALIN C. from Randall Noe Hyundai responded on 08/15/2018

Thank you for your business.

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
PM
Peggy M.
Fruitvale, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
the service was great. i am new to doing this and they walked me through the process. next time i will know exactly where to go and what will be expected
their service department was very good. kept me informed on what they needed to do to my car and the service was done in a timely manner. nice to have a dealership close that I feel confident will take care of the needs of my car.
Recommended
DALIN C. from Randall Noe Hyundai responded on 08/03/2018

Thank you for your business!

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636
BH
Barbara H.
Greenville, TX
2017 Hyundai Tucson
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/28/2018 Category: Service
Not enough help.
Not the same Randall Noe it use to be. No building improvements. Not enough sales people. Not enough service techs. Just needs to be updated in every area.
Recommended
DALIN C. from Randall Noe Hyundai responded on 06/28/2018

Sorry to hear about your recent experience with our service department some one from our team will be contacting you soon.

Dalin Crowsey
Service Drive Manager
Randall Noe Auto Group
214-869-5636