Randall Noe Hyundai

The service center functions like a well oiled machine ! They fit it right the first time !

The customer service

I would like to say that dc in the service team was awesome. But at the same time I would like to voice a complaint about Ryan in the finance department. I DID NOT EVER get my original loan documents they where mail to my physical address that does not get mail but I will get it in time but they never showed up although he said they where mailed. The copy’s that’s where printed HALF where for my 17 sonata that was totaled. I think he is THE worse finance person y’all could have and when I but my next car from y’all I will walk if he Regis to do my paper work he needs to be delt with and not lie about sending paper work that I called for a month on and he never would call back. I don’t even have proof of purchae nor my gap insurance paperwork two major things.

Would not recommend oil change if it keeps taking 3 hours. Need a quick oil change facility

We had problems on our way to Warsaw, Mo. You got us in, diagnosed, the part in the next morning and we were on our way. Even helped locate a motel for us. Couldn't ask for more. Probably won't be back as we're not from that area. Thanks for a fast repair!

Overall good experience every time I've been there.

Overall the service was good. They told me it would take 2 hours and it took 2 hours.

I didn't have to wait long and i was very impressed by the service

I've been a faithful customer since I purchased my Hyndai Santa Fe 2 years ago and have always received over the top service anytime I've had to have my car serviced. I've never taken it anywhere else since I drove it off the show room floor! Upon my arrival for my recent service visit I discovered my favorite service tech was no longer there and that the dealership was operating under new ownership. I certainly realize that change is expected in this type of business, so I just crossed my fingers for transparency and that the service would continue on the exceptional level. Not so much. The service tech that assisted me, Jason, was very nice and accommodating, however, I didn't get the 'little things' that set Randall Noe Service apart from other dealership service centers. Service receipt indicated my tires were checked and all was good. I noticed before I brought it in that the rear right tire was at a pressure of 40. I intended to mention it when I checked in but totally forgot all about it until I had left and was on my way to work. That's when I noticed that the pressure for that tire was still at 40 and the others at 32-33 which tells me tires were not checked as noted. I had the oil changed, windshield wipers and the air filter replaced. I thought at the time my balance seemed a bit high when I checked out so when I got home I compared it against receipts from previous service visits. The labor increased from $5 to $15 for an air filter. ?? So to slide a new filter out and insert a new one, its now $15?! Also, to install 2 windshield wipers the labor fee was $10. Auto Zone installs them for free! Anytime I've brought my car in for service, I come to pick it up and it looks like a brand new vehicle. Its always washed and detailed. I love it and my service tech spoiled me - but its what kept me coming back! I don't mind paying a little more if I receive quality service. This time, I knew it was going to rain, so I told Jason no need to wash but could they please clean the windshield for me when they replace the wiper blades. I checkout and head to work and immediately see the windshield had not been cleaned. I'm old school and just disappointed that I didn't receive the quality of service that I have grown accustomed to receiving. Perhaps I'll have better luck next time.

DC the service manager was wonderful. The porter that took me home and picked me up was kind and friendly. I am single and that is really a good service for me, sometimes I have no one to help me.

I’ve bought 4 vehicles from RN and the sales department has been good each time . Service has not been as impressive in my experiences.

No comment

Friendly staff

Service was great!

Friendly people. Good Service

Great service, quick response.

Not happy never had this problem with them before

Fast service

Please see above

Went in for scheduled maintenance. Staff were friendly and service was timely, certainly met my expectations.