Overview

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4

406 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.2857121/5Overall Rating 4.2857121/5Overall Rating 4.2857121/5Overall Rating 4.2857121/5rating 4.2857121
Original
Overall Rating 1.92857/5rating 1.92857rating 1.92857rating 1.92857rating 1.92857
87% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Anonymous avatar
Verified Customer
Grand Blanc, MI
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Great professionalism and excellent staff team. Very compassionate and experienced
Great customer service! Excellent professionalism! Experienced staff.
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DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 06/22/2018

Muhammad,
Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

PB
Paula B.
Flint, MI
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
?
Very proficient.
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SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 06/20/2018

Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.


Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

SW
Sally W.
Swartz Creek, MI
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
what does this mean?
Always courteous, friendly and most importantly HONEST. I had an appointment, was able to get right in and my oil was changed in less than an hour.
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DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 06/19/2018

Sally,
Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

JK
Judy K.
Otisville, MI
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Have gotten 4 Hyundiais through the years - good service to date
Did question the cost for oil change and it was lowered by Manager.
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SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 06/18/2018

Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.


Sincerely,



Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

CN
Constance N.
Flint, MI
2009 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Service is great
As always
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SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 06/15/2018


Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.


Sincerely,



Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500
D59b66cefc5b526fc6902fe72b8bc3e4?s=28
SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 06/15/2018

Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.


Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

MS
Martin S.
Owosso, MI
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Oil change
Was in and out in less than an hour!
299d8ee71ebd95ef6dd82f4a8bfebc66?s=28
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 06/15/2018

Martin,
Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

KR
Kimberley R.
Goodrich, MI
2015 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
All good in service
Fast and even good coffee
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SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 06/11/2018

Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.

Sincerely,


Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

RO
Richard O.
Grand Blanc, MI
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Service
Excellant service.
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SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 06/08/2018

Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

RS
Reed S.
Owosso, MI
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
50,000 mile check up
Service was fast and did not try to sell me something I did not need.
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DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 06/07/2018

Reed,
Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

CB
Cynthia B.
Flint, MI
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
The service
It was done in a timely manner.
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DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 06/02/2018

Cynthia,
Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

JW
Janet W.
Swartz Creek, MI
2014 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Good service.
Good service but the service people change to often. I have to explain the free hand wash car wash everytime I want it washed. Couldn't you flag my account for this service? Due to the finish on my car it has to be hand washed. Thank you.
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DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 06/02/2018

Janet,
Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

AH
Angela H.
Burton, MI
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
quickness
Nice and friendly customer service along with service manager
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SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 05/29/2018

Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

RH
Ronald H.
Swartz Creek, MI
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
service
items performed where done quickly
299d8ee71ebd95ef6dd82f4a8bfebc66?s=28
DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 05/24/2018

Ron,

Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

SC
Sharon C.
Grand Blanc, MI
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great
Everyone makes sure the customer is being taken care of, everyone is so friendly. If I want to see a particular salesman they make sure I get attention from him. The salesmen don't get rude if we want to see someone else, and I love this the most.
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SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 05/18/2018

Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

Anonymous avatar
Verified Customer
Flushing, MI
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Friendly
Scheduling is easy.
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SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 05/18/2018

Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

BD
Barbara D.
Grand Blanc, MI
2011 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Don't know what you want. the
Job well done.
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SHERRI S W., Customer Relations Manager from Randy Wise Hyundai responded on 05/16/2018

Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.

Sincerely,

Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500

MM
Mary M.
Flint, MI
2017 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Oil change/tire rotation
Helpful, courteous service writer.
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DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 05/15/2018

Mary,
Thank you for taking the time to respond to the survey, your opinion is very important to us. If there is anything we can do to make sure that every visit is a 5 star visit please do not hesitate to contact me directly. Thank you for choosing Randy Wise Hyundai for your service needs.

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

RT
richard t.
Fenton, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
service advisor brian
was over the top,we had our santa fe back on time,problem handeled!thanks alot
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DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 05/07/2018

Richard,
Thank you for taking the time to respond to the survey your opinion and time is very important to us. If there is anything we can do for you in the future please do not hesitate to contact us. Take care and have a Great week!

Dave Lucas
Fixed Operations Manager
Randy Wise Hyundai
810-230-2500

CA
Corvel A.
Clarkston, MI
2018 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2018 Category: Service
Happy with Service. Excellent write up gentleman.
Write up gentleman was excellent. He was courteous, communicated very well, and made me feel he did everything he could for me. I only wish I could remember his name. All work was completed in a short time. Would have given this a 5 star rating if they would wash the car when finished. One more way to should you appreciate our business.
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DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 05/02/2018

Corvel,
Thank you for taking the time to respond to the survey we understand your time and opinion is very important to us. Thank you for your feed back and we will be sure to consider all your suggestions. Thank you for choosing Randy Wise Hyundai for your service needs.

Dave Lucas
Service Manager
Randy Wise Hyundai
810-230-2500


MH
Martha H.
Homedale, ID
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Visiting here from Idaho
Looked for a dealer close by for my oil change. Great, fast, friendly service!!!
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DAVID C L., Fixed Operations Manager from Randy Wise Hyundai responded on 05/01/2018

Martha,

Thank you for the positive feedback, we appreciate you taking the time to take the survey. We look forward to assisting you with all your future vehicle needs.

Sincerely,




Sherri Wiselogle
Customer Relations Manager
Randy Wise Hyundai
810-230-2500