Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

1157 Reviews

99% Would Recommend
87% Business Response
Latest Review about 6 hours ago

Reviews


GI
Gary I.
San Diego, CA
Ford Expedition
Verified Customer
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09/22/2013
Regular maintenance
Great service as always
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Thanks Gary, you have been a great customer for many years!


ST
Shirley T.
San Diego, CA
Honda Accord
Verified Customer
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09/20/2013 Category: Service
Shirley said the service at this business was excellent and they got the job done.
This review was collected via phone interview by Customer Research Inc.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Thanks Shirley we're glad you were happy with the service you received.


LC
Lisa C.
San Diego, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2013 Category: Service
Lisa said this business was courteous, polite, honest and professional. They did what they said they would do in a timely manner. She was very impressed because the business was clean and organized and they washed and vacuumed her vehicle.
This review was collected via phone interview by Customer Research Inc.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Lisa, we're glad you had a good experience with the work we performed on your truck and that you were impressed by the complimentary car wash. Thanks for your business.


RC
Ralph C.
San Diego, CA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Ralph said he never has to worry about being sold something he does not need. The service and the prices were good.
This review was collected via phone interview by Customer Research Inc.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Thanks for your business, we're glad you appreciate the service and fair prices.


LS
Linda S.
La Mesa, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Linda said Ray did not try to oversell anything. He is honest and he explained everything. The service was completed in a day.
This review was collected via phone interview by Customer Research Inc.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

We are glad you had a good experience with the repairs you had done and appreciate your business. Thanks for coming in.


CR
Craig R.
San Diego, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Craig said the business is always fair and accurate. They're fast.
This review was collected via phone interview by Customer Research Inc.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Thanks Craig, your business is very much appreciated.


JM
Jake M.
San Marcos, CA
Acura 2.5TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2013
Ray & his crew are the best!
I've never had a problem taking my car or my wife's car to Ray. He & his crew are the best around & I highly recommend them!
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Thanks Jake, we appreciate the opportunity to provide you good service for your vehicles.


JM
Jay M.
San Diego, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2013 Category: Service
Jay said the business was good and wants them to keep doing what they are doing.
This review was collected via phone interview by Customer Research Inc.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Thanks Jay. We appreciate your patronage and will continue to give you great service!


JD
John D.
La Mesa, CA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2013 Category: Service
John said everything went well with the service and he is ecstatic about the great job the business did detailing his vehicle.
This review was collected via phone interview by Customer Research Inc.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

John, glad you enjoyed the detail and we look forward to seeing you for your future car repair needs.


RM
Robert M.
San Diego, CA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2013 Category: Service
Robert said the service he received from this business was good. Everything was good from beginning to end.
This review was collected via phone interview by Customer Research Inc.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Thanks Robert, we appreciate you coming in!


RP
Robert P.
San Diego, CA
Honda Civic
Verified Customer
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09/13/2013
Fast and Efficient!
Dropped off my car at 7:30, and it was ready by 10:00. Old battery was still under warranty, which took a nice % off the price of the replacement. Efficient, friendly, honest service!
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Robert, glad we could save you some money on your battery. We're happy to have you as a customer.


AB
Anthony B.
San Diego, CA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2013 Category: Service
Anthony said this business is polite, honest and timely. They bend over backwards to make sure he is happy.
This review was collected via phone interview by Customer Research Inc.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Anthony, we're glad you were happy with your service.


EM
Erica M.
San Diego, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2013 Category: Service
Spoke with Erica's father. He said he is friends with Ray. The personnel treat their customers well. They do good work and are reasonable. They do not take advantage. His sister-in-law and brother-in-law use the business, too. Ray will take care of all 6 of his vehicles from now on.
This review was collected via phone interview by Customer Research Inc.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Thanks, we're a family business and we're glad we can help your family with all of their car repair/maintenance needs. We look forward to seeing you all in the future.


KR
Kim S. R.
Del Mar, CA
Volkswagen EuroVan
Verified Customer
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09/10/2013
The best!!
Ray and his staff are just wonderful..they take the stress and worry of car maintenance and repair away...because you can trust their honesty,fairness and integrity and you'll get excellent service too in a friendly caring environment..i'm so glad to have found my way here! thank you Ray and staff
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Kim, we're also glad you found your way here and that we can take the stress out of your car repair/maintenence.


LH
Lynn H.
San Diego, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2013
Awesome staff
Over 265,000 miles on 98 Toyota Avalon, still going strong thanks to Ray Frey Auto Center
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Glad to be able to keep your car on the road for all those miles. You have been a great customer for many years and we appreciate your patronage.


AD
Arlene D.
San Diego, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2013
F350 Super Duty Truck
What makes this place great? SERVICE ! ! !
High quality workmanship, attention to detail, and a concern for the safety of the customers vehicle. They treat your car like it is their own personal vehicle.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

Glad we could be of service and we appreciate your business.


CT
Cris T.
San Diego, CA
Dodge Grand Caravan
Verified Customer
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09/07/2013
trustworthy, quick, and fair pricing
I know that every time I take my car to Ray Frey, they will attend to it quickly, honestly, and give me a reasonable price for their work. I would recommend them to anyone looking for a new mechanic.
Ray F. from Ray Frey Auto Center Inc responded on 09/24/2013

We appreciate the recommendations. Thank you for your business.


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