Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 658 Reviews )

99% Would Recommend
93% Business Response
Latest Review 3 days ago

Reviews


TY
Timothy Y.
Frostburg, MD
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Timothy said they always get you in fast and do real good service.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 12/05/2019

Thank You For your nice Review


DW
Darren W.
Frostburg, MD
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Darren said he has nothing negative to report. The staff fit him in on short notice and did everything he asked.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 11/22/2019

Thank You For You Nice Review


PH
Phil H.
Frostburg, MD
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Phil said service was quick, prompt, and professional.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 11/22/2019

Thank You For Your Nice Review


PH
Patricia H.
Frostburg, MD
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
Grateful for you guys
I’m an artist. I know nothing of mechanical things. I need a garage that I can count on to take care of that side of life. Red Ridge does that. They are courteous and get the work for promptly. The location is very convenient, right in town. Thank you!
BRUCE B. from Red Ridge Auto Repair responded on 11/21/2019

Thank You For Your Great Review And Your Trust In us


MC
Mosen C.
Frostburg, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
Toyota Service
Excellent service. On time, quick, and price was right.

EH
Echols H.
Maidsville, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
Top Notch Mechanics
Our 2010 Jeep Wrangler's engine was showing signs of giving up the ghost and we set out to find a Jasper Engines installer to replace the engine. We are from Morgantown, WV and there were no mechanics on Jasper's preferred installer list there. The closest one to us that was Red Ridge Auto. After doing some research, we decided that would have Red Ridge replace our engine and the clutch while they were in there. We are so glad that we had them do the work, they worked with us to schedule the replacement and their work (from what I can tell) was excellent and at a fair price. The biggest problem that we have is that we only wished that they were closer to us!
BRUCE B. from Red Ridge Auto Repair responded on 11/10/2019

Thank You So Much For That Very Nice And Kind Review, It Means A lot To Us


DP
Debbie and Gene P.
Cumberland, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Service With a Smile😀
Had two cars serviced back-to-back. They found an issue with one of the cars and called me to explain the problem. I gave them permission to fix the car and they had it finished that afternoon. Great group to work with.
BRUCE B. from Red Ridge Auto Repair responded on 11/08/2019

Thank You Very Much For Your Very Nice Review


JW
Janet and Steve W.
Swanton, MD
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019
Dependable
Great job as always...

Verified Customer
Frostburg, MD
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Honest, friendly, timely, quality
Owners & technicians are always friendly, willing to explain issues, ask before they do any repairs, and are honest about the estimated cost.

SG
Susan G.
Frostburg, MD
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019
Oil change and tire rotation
Always a pleasant experience these guys always take care of their customers. They always tell me what I need to know and I will never go anywhere else.
BRUCE B. from Red Ridge Auto Repair responded on 10/23/2019

Thank You For That Nice Review, And Your Trust In Us


BJ
Bryce J.
Millersville, MD
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Bryce said he had no problems with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

BJ
Bryce J.
Millersville, MD
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Bryce said he had no problems with the service the business provided.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 10/16/2019

Thank You


Verified Customer
Frostburg, MD
Subaru
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Best mechanics around!
Trustworthy and reliable
BRUCE B. from Red Ridge Auto Repair responded on 10/10/2019

Thank You That Was Real Nice Of You To Say


DP
Debbie and Gene P.
Cumberland, MD
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Service with a Smile
The car was in the shop for new brakes in August. They told us we needed new tires and an oil change soon. Called them back late September and scheduled to get both done. New tires and an oil change make the car ready for fall/winter weather.
BRUCE B. from Red Ridge Auto Repair responded on 10/08/2019

Thank You For Your Nice Review


CA
Cayden A.
Olney, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Cayden said the staff did a great job, they were fast and they did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 10/08/2019

Thank You


Verified Customer
Frostburg, MD
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Excellent service
Service at this business is excellent. They will be sure you are well satisfied and answer all questions to your satisfaction.
BRUCE B. from Red Ridge Auto Repair responded on 10/01/2019

Thank You For your Great Review


LN
Liz N.
Cumberland, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Great service!
Red Ridge Auto always takes good care of me. I recommend them to everyone!
BRUCE B. from Red Ridge Auto Repair responded on 10/01/2019

Thank You For Your Nice Review


RG
Ray G.
Peekskill, NY
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Ray said that the service was outstanding.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 10/01/2019

Thank You For Your Great Review


KL
Kathryn L.
Frostburg, MD
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Kathryn said the business did what she asked them to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.
BRUCE B. from Red Ridge Auto Repair responded on 10/01/2019

Thank You For Your Nice Review


SS
Samantha S.
Frostburg, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019
Quick service with a great price!
Our water pump went out on our Ford F-150, called when they opened, dropped it off. They had it fixed and back on the road by the close of business day! Great customer service and stayed true to the quote given before service even started! We will definitely be back again!
BRUCE B. from Red Ridge Auto Repair responded on 09/06/2019

Thank You So Much For That Great Review

BRUCE B. from Red Ridge Auto Repair responded on 10/01/2019

Thank You For Your Time, In Writing That nice Review