Business Solutions

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Reed Hyundai

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(16 Reviews)
38
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
5.0
ReScore Average
38
Net Promoter Score ®

Business Details

About

Reed Hyundai is conveniently located in Merriam, KS. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Reed Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(913) 642-9600

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
7050 W. Frontage Road Merriam, KS 66203
Service Department's Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(16 Reviews)

KT
gravatar
Kenton T.
Overland Park, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/31/2022
Service Type: Repair
verified customer Verified Customer
0
Category: Service
I hate to say but my experience was unacceptable
I was told I had to wait 2 weeks just for a diagnosis. Okay, I thought, it sucks but I'll get a rental as they had none available. Paid out of pocket for a car for 2 weeks. When they finally called they said they "couldn't find an issue", charged me for the tow and " service" and told me to pick up my car. The next day the same problem presented. I took it back, waited another few days, some "fixes" we're performed and I was told to pick up my car again. Third time now, same problem presented. They currently have my car and communication has been terrible. I am not one to be confrontational but I rely on my car for work, and I made them aware of this too. So it's causes me a lot of stress in general.
TYLER B. from Reed Hyundai responded on 04/01/2022

Kenton-We are working with Hyundai Techline to address the issues on your vehicle and will be reaching out soon with a plan for resolution on this issue.

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