Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

2145 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 4.1874969/5Overall Rating 4.1874969/5Overall Rating 4.1874969/5Overall Rating 4.1874969/5rating 4.1874969
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


JM
Jerry M.
Springfield, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
always great to deal with
The folks at Reliable Hyundai are really great to deal with. The service staff take great care of our vehicle and the sales staff are great to talk to while waiting.
Devin S., Customer Relations Manager from Reliable Hyundai responded on 12/18/2018

Thank you for the positive feedback! We are pleased to hear that we have met your expectations! We hope to work with you time and time again! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921

BW
Bethany W.
Kechi, KS
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
I love Hyundai!!
I'm in college and had literally no idea where to go when I got there to get my car fixed but everyone was so nice and patient and there was food in the waiting room so that was a wonderful bonus. The service here is great!
Devin S., Customer Relations Manager from Reliable Hyundai responded on 12/18/2018

Thank you for the excellent feedback! We are pleased to hear that you took advantage of our amenities and look forward to working with you next time! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921

Verified Customer
Springfield, MO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Excellent service every time
Excellent service!
Devin S., Customer Relations Manager from Reliable Hyundai responded on 12/17/2018

Thank you for the five-star rating! We hope to work with you again in the future! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921

JC
Judith C.
Branson, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Service
Fast and friendly
Devin S., Customer Relations Manager from Reliable Hyundai responded on 12/17/2018

Thank you for the great feedback! We appreciate the kind words and hope to see you again! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921

JM
Janell M.
Kimberling City, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Great
Friendly thorough service
Devin S., Customer Relations Manager from Reliable Hyundai responded on 12/17/2018

Thank you for the positive feedback! We hope to work with you time and time again! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921

JJ
Jeannie J.
Waynesville, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Always GREAT SERVICE
Travis is great. Took us in, even though we were late and as always did an awesome job. Thank you !!!
Devin S., Customer Relations Manager from Reliable Hyundai responded on 12/17/2018

Thank you for the great feedback! We will see you again during your next service visit!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921

PS
Patsie S.
Branson West, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2018 Category: Service
service appt.
I do not have a comment.
Devin S., Customer Relations Manager from Reliable Hyundai responded on 12/17/2018

Thank you for the feedback! We hope to work with you again in the future!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921

JD
John D.
Springfield, MO
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Great personnel. Service and sales !
Great personnel

service and sales all around professional five Star without a doubt
Devin S., Customer Relations Manager from Reliable Hyundai responded on 12/17/2018

Thank you for the positive feedback! We hope to work with you time and time again!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921

LF
Lisa F.
Springfield, MO
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
A 2nd beautiful Santa Fe
Reliable Hyundai is a top notch dealer.
August 2018 we purchased a new 2018 Santa Fe Ultimate Limited 7 passenger and absolutely love it.
Now, 4 months later, December 2018 we take it in for its 1st service. The service department was excellent and took care of everything, and quick.
While doing the service we looked around the lot and ended up buying another Hyundai. A Santa Fe Ultimate Sport 5 passenger.
We have and will continue to recommend Reliable Hyundai for their wonderful sales staff and service department. We've been faithful Mercedes Benz owners for dozens of years but have a new outlook on Hyundai and won't be looking back.
Devin S., Customer Relations Manager from Reliable Hyundai responded on 12/17/2018

Thank you for the excellent feedback and for being returning customer of ours! We are pleased to hear that we have met your expectations! We look forward to doing business with you for many years to come!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921

Verified Customer
Marshfield, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Always satisfied with service.
They are always ready to start at appointment time. The car is always washed when service is finished. The waiting area and restrooms are always so clean. The snacks they have available are so fresh and the coffee machine is great.
Devin S., Customer Relations Manager from Reliable Hyundai responded on 12/17/2018

Thank you for taking the time to share your feedback with us! We appreciate the kind words and look forward to working with you again!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921

FC
Fred C.
Rogersville, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
No problems
Friendly Fast & efficient
Robert B., Service Director from Reliable Hyundai responded on 12/14/2018

Thank you!

Robert Beverly
Service Director
417-864-6800

CD
Christopher D.
Springfield, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Great Service!
Always a great experience each and every time I come here. I highly recommend this place.
Robert B., Service Director from Reliable Hyundai responded on 12/14/2018

Thank you!

Robert Beverly
Service Director
417-864-6800

BZ
Brandi Z.
Springfield, MO
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
FREINDLY STAFF
GOOD SERVICE! FRIENDLY STAFF!
Robert B., Service Director from Reliable Hyundai responded on 12/14/2018

Thank you!

Robert Beverly
Service Director
417-864-6800

CB
Cody B.
Rogersville, MO
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Great Dealership
I’ve bought both a new Subaru Impreza and a new Hyundai Veloster turbo from them. Always used their service department on both. No complaints at all and will return for sure.
Robert B., Service Director from Reliable Hyundai responded on 12/14/2018

Thank you!

Robert Beverly
Service Director
417-864-6800

SM
Stephanie M.
Aurora, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Great service
Quick and easy service
Robert B., Service Director from Reliable Hyundai responded on 12/14/2018

Thank you!

Robert Beverly
Service Director
417-864-6800

GR
Gil R.
Springfield, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Reliable Hyundai
Good service but the waiting room could be improved.
Robert B., Service Director from Reliable Hyundai responded on 12/14/2018

Thank you for the feedback.

Robert Beverly
Service Director
417-864-6800

MG
Malana G.
Springfield, MO
2008 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/11/2018 Category: Service
..
meh
Devin S., Customer Relations Manager from Reliable Hyundai responded on 12/17/2018

Thank you for visiting Reliable Hyundai. We strive to provide superb customer service and personal support. We are sorry to hear that our service fell short of your expectations. Feel free to contact our customer relations manager to speak about this visit at your earliest convenience. 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921

AG
Amanda G.
Springfield, MO
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Perfect!
Love these guys. No BS. Gets me in and gets it done. No over charge crap like other places. A+++
Robert B., Service Director from Reliable Hyundai responded on 12/11/2018

Thank You!

Robert Beverly
Service Director
417-864-6800

Verified Customer
Springfield, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Great Service
The service is always great. The staff is friendly and informative.
Robert B., Service Director from Reliable Hyundai responded on 12/11/2018

Thank You!

Robert Beverly
Service Director
417-864-6800

Verified Customer
Springfield, MO
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Great warranty service
They assessed correctly the situation on my non-functional trunk release and had me fixed in an hour. Very pleased!
Robert B., Service Director from Reliable Hyundai responded on 12/11/2018

Thank You!

Robert Beverly
Service Director
417-864-6800