Reliable Hyundai

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417-447-2899
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

2240 Reviews

5 star
82%
4 star
10%
3 star
3%
2 star
2%
1 star
1%

ReScore Reviews™ (32)

ReScore
Overall Rating 4.1874969/5Overall Rating 4.1874969/5Overall Rating 4.1874969/5Overall Rating 4.1874969/5rating 4.1874969
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
95% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews

Verified Customer
Springfield, MO
2008 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Good service!
Waiting room has free coffee, donuts, yogurts, and fruit snacks.
Recommended
SC
Sandra C.
Republic, MO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Friendly employees
A great place
Recommended
Verified Customer
Marshfield, MO
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
efficient and prompt!
friendly personnel and very good service
Recommended
GB
Gary B.
Springfield, MO
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Gary
I would like to stop taking these things, but I know you have to give them. You guys always do a great job
Recommended
GS
Gerald S.
Strafford, MO
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Personal touch,
Great experience.
Recommended
TH
Tina H.
Springfield, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Recall
There was a recall for my car recently and an appointment was made for two days later. It took roughly an hour and thirty minutes to fix the reason for the recall.
Recommended
Verified Customer
Springfield, MO
2010 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019 Category: Service
Timing belt service
Great job and efficient. My only complaint is the charge for c 500 semi synthetic. I do not know what this is nor was it discussed with me.
Recommended
Verified Customer
Springfield, MO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Friendly and Helpful Service
From the service department scheduling to the technicians - always friendly, accommodating and helpful.
Recommended
MC
Michael C.
Springfield, MO
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Excellent customer service
Great service and enjoyed the amenities in the lounge , while waiting !
DD
Diana D.
Republic, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Everything
Has everything I'm looking for - price, quality, customer service.
Recommended
LP
Lee Charlotta P.
Springfield, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Followup service
Prompt service friendly atmosphere
Recommended
Verified Customer
Springfield, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Safety Check
I needed the Hyundai safety checked to renew the license on the vehicle the check was done in a timely basis and whil it was in they completed a recall.
Recommended
JL
Jessica L.
Green Forest, AR
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Adept, polite, and professional.
Personable staff, fast and efficient. I had a very pleasant experience. A+ from me.
Recommended
Verified Customer
Reeds Spring, MO
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Nice Friendly service
Very Satisfied with the service dept. Will be back.
Recommended
Verified Customer
Springfield, MO
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Good cars, Good service!
We have purchased several vehicles from Reliable Hyundai. We also use their service department. They do good work.
Recommended
Devin S., Customer Relations Manager from Reliable Hyundai responded on 01/31/2019

Thank you for the positive feedback! We appreciate your business and look forward to working with you again!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
FD
Fred D.
Springfield, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/30/2019 Category: Service
Work done well
The work is consistently done well, although timeliness and the lounge area for Hyundai customers could be improved.
Recommended
Devin S., Customer Relations Manager from Reliable Hyundai responded on 01/31/2019

Thank you for making us aware of your recent experience with Reliable Hyundai. I apologize if our service did not meet your expectations. We appreciate you taking the time to share your concerns. We hope that we can make your next visit better!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
GH
Gaye H.
Joplin, MO
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Na
Na
Recommended
Devin S., Customer Relations Manager from Reliable Hyundai responded on 01/31/2019

Thank you for the five-star rating! We hope to see you again!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
Verified Customer
Branson, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Great job, as always!
Promp service, free shuttle, great job!
Recommended
Devin S., Customer Relations Manager from Reliable Hyundai responded on 01/29/2019

Thank you for the positive feedback! We are pleased to hear that you enjoyed your visit to Reliable Hyundai! We hope to work with you again in the future! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
DP
Donna P.
Springfield, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
Just an oil change
When I take my car in, Ihave complete peace & confidence even if it’s just an oil change. Clean and professional but they still maintain a personal touch.
Recommended
Devin S., Customer Relations Manager from Reliable Hyundai responded on 01/29/2019

Thank you for the positive feedback! We are pleased to hear that you put peace and confidence in our service department! We hope to do business with you for many years to come!

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921
MP
Michael P.
Springfield, MO
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
Amazing customer service!!
They were so easy to work with and fast. I am a customer for life!!
Recommended
Devin S., Customer Relations Manager from Reliable Hyundai responded on 01/31/2019

Thank you for the excellent feedback! We are pleased to have you as a returning customer of ours! We look forward to doing business with you time and time again! 

Devin Strause
Customer Relations Manager
Dstrause@vtaig.com
417-864-6921