Reliable Hyundai

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417-447-2899
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

2414 Reviews

5 star
82%
4 star
9%
3 star
3%
2 star
2%
1 star
1%

ReScore Reviews™ (32)

ReScore
Overall Rating 4.1874969/5Overall Rating 4.1874969/5Overall Rating 4.1874969/5Overall Rating 4.1874969/5rating 4.1874969
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
94% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews

BP
Bud P.
Billings, MO
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Customer service
Customer Service was great and always does great service.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/17/2019

thank you!!!



Robert Beverly
Service Director
417-864-6800
RC
Richard C.
Seymour, MO
2010 Hyundai Genesis
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/17/2019 Category: Service
Poor service
Slow
Lindsey P. from Reliable Hyundai responded on 06/17/2019

We are very sorry to see that your experience with us was not worthy of five stars. We'd like to learn more about your visit with us. Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to me at your earliest chance:
Robert Beverly
Service Director
417-864-6800

JF
James F.
Springfield, MO
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
No-nonsense oil change
I came in for a scheduled oil change. Service was prompt, courteous, and completed on time.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/17/2019

Thank you for your business!



Robert Beverly
Service Director
417-864-6800
VN
Virginia N.
Springfield, MO
2019 Hyundai Veloster
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/16/2019 Category: Service
Friendly, but awful on service time
I adore the staff there. They get the answers to your questions, but prepare to spend some time there for servicing. They’re not the quickest.
Lindsey P. from Reliable Hyundai responded on 06/17/2019

We are very sorry to see that your experience with us was not worthy of five stars. We'd like to learn more about your visit with us. Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to me at your earliest chance:
Robert Beverly
Service Director
417-864-6800

MT
Michael T.
Highlandville, MO
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
They try very hard
They were very busy, but very prompt, friendly and professional.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/17/2019

Thank you for your business and 5 stars!



Robert Beverly
Service Director
417-864-6800
WL
William L.
Springfield, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great Service
Brandon is the Best!
Recommended
Lindsey P. from Reliable Hyundai responded on 06/14/2019

Thank you for your business and 5 stars!



Robert Beverly
Service Director
417-864-6800
MD
Mikel D.
Nixa, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Friendly knowledgeable service
Always helpful. No pressure to upsell services.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/13/2019

Thank you for your business! 



Robert Beverly
Service Director
417-864-6800
CM
Carol M.
Springfield, MO
2004 Hyundai Xg350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Friendly atmosphere
Very friendly staff not too long of a wait clean waiting area
Recommended
Lindsey P. from Reliable Hyundai responded on 06/13/2019

Thank you for your business!



Robert Beverly
Service Director
417-864-6800
Verified Customer
Springfield, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Hyundai Service Dept
Travis did an excellent job looking after my 2013 Sonata. Will be making another appt to get the sensor installed.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/13/2019

Thank you for your business!! See you next time!



Robert Beverly
Service Director
417-864-6800
Verified Customer
Camdenton, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Routine Service
Pleasant experience. Work completed in timely fashion.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/11/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly
Service Director
417-864-6800
GW
Glenn D W.
Springfield, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great Service
As always great service. Very accommodating. Great atmosphere of professionalism. Never disappointed.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/11/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly
Service Director
417-864-6800
Verified Customer
Springfield, MO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great and Prompt Service
Brandon Dugan has taken care of my hyundai vehicles for 15 years and has never let me down.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/10/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly
Service Director
417-864-6800
JB
Julie B.
Springfield, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Very satisfied
I was very satisfied with the service. I had several recalls, so my car would be gone all day. The shuttle van was awesome. I only waited about 5 minutes before it arrived. The driver even called me in the afternoon to confirm I needed a ride back and picked me up promptly.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/05/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly
Service Director
417-864-6800
MB
Michael B.
Springfield, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Professor
Brad Dugan
Recommended
Lindsey P. from Reliable Hyundai responded on 06/05/2019

 

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly
Service Director
417-864-6800
MB
Michael And Donna B.
Branson, MO
2015 Hyundai Genesis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/03/2019 Category: Service
Went down this time.
For body repair or oil change, they do a good job. For car repair, this is the second problem that I have had with the car they could not fix.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/03/2019

We are very sorry to see that your experience with us was not worthy of five stars. We'd like to learn more about your visit with us. Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to me at your earliest chance:



Robert Beverly
Service Director
417-864-6800
Verified Customer
Camdenton, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019 Category: Service
Great service department
Always do a great job!
Recommended
Lindsey P. from Reliable Hyundai responded on 06/03/2019

 

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly
Service Director
417-864-6800
SG
Stanley G.
Springfield, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Friendly and expedient service.
Great service again.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/03/2019

 

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly
Service Director
417-864-6800
Verified Customer
Springfield, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2019 Category: Service
Great employees
Loved the staff professionalism
Recommended
Lindsey P. from Reliable Hyundai responded on 06/03/2019

 

Thank you for your business!



Robert Beverly
Service Director
417-864-6800
CH
Cynthya H.
Morrisville, MO
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Very helpful and informative
Was late to pick up service vehicle receptionist was so nice to help us with a solution.
Recommended
Lindsey P. from Reliable Hyundai responded on 06/03/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly
Service Director
417-864-6800
Verified Customer
Marshfield, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Always satisfied with service.
It is always easy to get an appointment. They get you in and out as soon as possible and explain what services they performed. They provide food and drinks while you wait. The area and restroom area are always so clean .
Recommended
Lindsey P. from Reliable Hyundai responded on 06/03/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly
Service Director
417-864-6800