Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

2414 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 4.1874969/5Overall Rating 4.1874969/5Overall Rating 4.1874969/5Overall Rating 4.1874969/5rating 4.1874969
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
94% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


BP
Bud P.
Billings, MO
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Customer service
Customer Service was great and always does great service.
Lindsey P. from Reliable Hyundai responded on 06/17/2019

thank you!!!



Robert Beverly

Service Director
417-864-6800

RC
Richard C.
Seymour, MO
2010 Hyundai Genesis
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/17/2019 Category: Service
Poor service
Slow
Lindsey P. from Reliable Hyundai responded on 06/17/2019

We are very sorry to see that your experience with us was not worthy of five stars. We'd like to learn more about your visit with us. Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to me at your earliest chance:
Robert Beverly

Service Director
417-864-6800


JF
James F.
Springfield, MO
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
No-nonsense oil change
I came in for a scheduled oil change. Service was prompt, courteous, and completed on time.
Lindsey P. from Reliable Hyundai responded on 06/17/2019

Thank you for your business!



Robert Beverly

Service Director
417-864-6800

VN
Virginia N.
Springfield, MO
2019 Hyundai Veloster
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/16/2019 Category: Service
Friendly, but awful on service time
I adore the staff there. They get the answers to your questions, but prepare to spend some time there for servicing. They’re not the quickest.
Lindsey P. from Reliable Hyundai responded on 06/17/2019

We are very sorry to see that your experience with us was not worthy of five stars. We'd like to learn more about your visit with us. Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to me at your earliest chance:
Robert Beverly

Service Director
417-864-6800


MT
Michael T.
Highlandville, MO
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
They try very hard
They were very busy, but very prompt, friendly and professional.
Lindsey P. from Reliable Hyundai responded on 06/17/2019

Thank you for your business and 5 stars!



Robert Beverly

Service Director
417-864-6800

WL
William L.
Springfield, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great Service
Brandon is the Best!
Lindsey P. from Reliable Hyundai responded on 06/14/2019

Thank you for your business and 5 stars!



Robert Beverly

Service Director
417-864-6800

MD
Mikel D.
Nixa, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Friendly knowledgeable service
Always helpful. No pressure to upsell services.
Lindsey P. from Reliable Hyundai responded on 06/13/2019

Thank you for your business! 



Robert Beverly

Service Director
417-864-6800

CM
Carol M.
Springfield, MO
2004 Hyundai Xg350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Friendly atmosphere
Very friendly staff not too long of a wait clean waiting area
Lindsey P. from Reliable Hyundai responded on 06/13/2019

Thank you for your business!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Springfield, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Hyundai Service Dept
Travis did an excellent job looking after my 2013 Sonata. Will be making another appt to get the sensor installed.
Lindsey P. from Reliable Hyundai responded on 06/13/2019

Thank you for your business!! See you next time!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Camdenton, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Routine Service
Pleasant experience. Work completed in timely fashion.
Lindsey P. from Reliable Hyundai responded on 06/11/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly

Service Director
417-864-6800

GW
Glenn D W.
Springfield, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great Service
As always great service. Very accommodating. Great atmosphere of professionalism. Never disappointed.
Lindsey P. from Reliable Hyundai responded on 06/11/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Springfield, MO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great and Prompt Service
Brandon Dugan has taken care of my hyundai vehicles for 15 years and has never let me down.
Lindsey P. from Reliable Hyundai responded on 06/10/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly

Service Director
417-864-6800

JB
Julie B.
Springfield, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Very satisfied
I was very satisfied with the service. I had several recalls, so my car would be gone all day. The shuttle van was awesome. I only waited about 5 minutes before it arrived. The driver even called me in the afternoon to confirm I needed a ride back and picked me up promptly.
Lindsey P. from Reliable Hyundai responded on 06/05/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly

Service Director
417-864-6800

MB
Michael B.
Springfield, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Professor
Brad Dugan
Lindsey P. from Reliable Hyundai responded on 06/05/2019

 

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly

Service Director
417-864-6800

MB
Michael And Donna B.
Branson, MO
2015 Hyundai Genesis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/03/2019 Category: Service
Went down this time.
For body repair or oil change, they do a good job. For car repair, this is the second problem that I have had with the car they could not fix.
Lindsey P. from Reliable Hyundai responded on 06/03/2019

We are very sorry to see that your experience with us was not worthy of five stars. We'd like to learn more about your visit with us. Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to me at your earliest chance:



Robert Beverly

Service Director
417-864-6800

Verified Customer
Camdenton, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019 Category: Service
Great service department
Always do a great job!
Lindsey P. from Reliable Hyundai responded on 06/03/2019

 

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly

Service Director
417-864-6800

SG
Stanley G.
Springfield, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Friendly and expedient service.
Great service again.
Lindsey P. from Reliable Hyundai responded on 06/03/2019

 

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Springfield, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2019 Category: Service
Great employees
Loved the staff professionalism
Lindsey P. from Reliable Hyundai responded on 06/03/2019

 

Thank you for your business!



Robert Beverly

Service Director
417-864-6800

CH
Cynthya H.
Morrisville, MO
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Very helpful and informative
Was late to pick up service vehicle receptionist was so nice to help us with a solution.
Lindsey P. from Reliable Hyundai responded on 06/03/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Marshfield, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Always satisfied with service.
It is always easy to get an appointment. They get you in and out as soon as possible and explain what services they performed. They provide food and drinks while you wait. The area and restroom area are always so clean .
Lindsey P. from Reliable Hyundai responded on 06/03/2019

Thanks for the five stars! We hope to be of service to you again!



Robert Beverly

Service Director
417-864-6800