Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
4.7

( 2618 Reviews )

ReScore Reviews™ (32)

ReScore
Overall Rating 4.1874969/5Overall Rating 4.1874969/5Overall Rating 4.1874969/5Overall Rating 4.1874969/5rating 4.1874969
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
94% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


PW
Peggy W.
Springfield, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
service
car was ready when promised. service desk was polite and helpful.

Verified Customer
Springfield, MO
2019 Hyundai Veloster
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/13/2019 Category: Service
H
Still not fixed bought it back three times for the same issue and the issue keeps getting worse
Lindsey P. from Reliable Hyundai responded on 11/13/2019

We are very sorry to see that your experience with us was not worthy of five stars. We'd like to learn more about your visit with us. Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to me at your earliest chance
Robert Beverly

Service Director
417-864-6800


Verified Customer
Highlandville, MO
2019 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2019 Category: Service
Love my veloster
Communication is poor in the service area. Service is good.
Lindsey P. from Reliable Hyundai responded on 11/12/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Ava, MO
2019 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/12/2019 Category: Service
Oil change
Maybe recommend
Lindsey P. from Reliable Hyundai responded on 11/12/2019

We are very sorry to see that your experience with us was not worthy of five stars. We'd like to learn more about your visit with us. Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to me at your earliest chance:
Robert Beverly

Service Director
417-864-6800


MC
Mark C.
Marshfield, MO
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Firefighter
Thank you for keeping me on the road.
Excellent service and a very knowledgeable staff.
Lindsey P. from Reliable Hyundai responded on 11/12/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Aurora, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Fast
Always gets your service done fast and with no complications.
Lindsey P. from Reliable Hyundai responded on 11/12/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

RP
Robert P.
Clever, MO
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Freandly
Professional
Lindsey P. from Reliable Hyundai responded on 11/11/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

DM
David M.
Rogersville, MO
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Always excellent
I always have quick friendly service which is critical because I have very limited time. They always do their best to accommodate me.
Lindsey P. from Reliable Hyundai responded on 11/11/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Camdenton, MO
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Great service department
Always do a great job!!
Lindsey P. from Reliable Hyundai responded on 11/11/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Marshfield, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Always satisfied with service.
They are always running right on time. They always wash and vaccum the inside. The waiting room is always clean and stocked with water and snacks.
Lindsey P. from Reliable Hyundai responded on 11/11/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Springfield, MO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Customer Service Keeps the Customer First
The service advisors are exceptional. I purchase Hyundai due to the service department. Brandon is a keeper. I often tell him he is the reason I continue to buy Hyundai. He is attentive, cordial and patient.
Lindsey P. from Reliable Hyundai responded on 11/08/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

RW
Rick W.
Nixa, MO
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great Service
Work was done professionally and faster than I expected.
Lindsey P. from Reliable Hyundai responded on 11/07/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

RC
Richard C.
Springfield, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Tucson
The service department is cordial and they do a good job on the service of the car.
Lindsey P. from Reliable Hyundai responded on 11/07/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Springfield, MO
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2019 Category: Service
Great Mechanics, Poor Receptionists
Very friendly mechanics who work quickly. Scheduling wasn't fun.
Lindsey P. from Reliable Hyundai responded on 11/06/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

Verified Customer
Republic, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Very professional. Always have the customer in mind.
Always been treated with respect.
Lindsey P. from Reliable Hyundai responded on 11/06/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

BM
Brent M.
Springfield, MO
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Service completed as expected
Everything done well and in timely fashion.
Lindsey P. from Reliable Hyundai responded on 11/04/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

CG
Charley G.
Branson, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
My Third Electra!!
Jamie was amazing!! Process was seamless! Helped me purchase car from out of town! Great value! Looked all over Missouri and Arkansas! Loved the “Everyone’s Price” feature!
Lindsey P. from Reliable Hyundai responded on 11/04/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

JH
James H.
Lakeview, AR
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
5 star service
excellent service.
Lindsey P. from Reliable Hyundai responded on 11/04/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

CK
Carnetta K.
Springfield, MO
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Another Excellent customer experience
Travis is the best service advisor! He always goes the extra mile to make me happy and provide the upmost customer service. Very personable with a great sense of humor.
Lindsey P. from Reliable Hyundai responded on 11/04/2019

Thank you!



Robert Beverly

Service Director
417-864-6800

CH
Cynthia And H.
Niangua, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Fast service
Brandon in service was very pleasant, they got us right in .
Lindsey P. from Reliable Hyundai responded on 11/04/2019

Thank you!



Robert Beverly

Service Director
417-864-6800